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[solved] Part of the win is not paid out, casino plays dumb
Nobody has liked this post so far
First of all I must say that I actually had little problems with this casino, until the end!
I have won about 9000 €, then I have 4000 euros paid out, which took about 14 days, usually, it goes in 3-4 days, as a reason I was told, there is an audit. Ok no problem, after 14 days I got my money.
Now to the actual. My account was blocked after the win about two days later with the reason I would have blocked myself! I have written to the support 100x (chat, email) that I did not do that!
I pointed out that it must be a mistake, I do not lock myself when I have 5000 € still on the account, which I have not yet paid out.
I've been trying to make that clear to them for about 14 days now!
I have just so 5000 € on the account but my account was completely blocked and I can not get in!
I do not understand what this is, whether this is a scam or something!
They can block me if they think I won too much money, but then they should let me pay out my 5000 euros first.
I just do not know more, I googled and found this page and I hope that one can help me here.
How does it actually look legally can you show something like that I still have a picture of the last account balance on Genesis.
I am curious about your answers
Thanks a lot
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[solved] Part of the win is not paid out, casino plays dumb
Liked this post: Bitcoin, Vkn8989
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[solved] Part of the win is not paid out, casino plays dumb
Liked this post: Vkn8989
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[solved] Part of the win is not paid out, casino plays dumb
Liked this post: Vkn8989
Alone if you want to Live Chat, waiting position 60 instead of 5....
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[solved] Part of the win is not paid out, casino plays dumb
Liked this post: Vkn8989
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[solved] Part of the win is not paid out, casino plays dumb
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Hi, thanks for that. I have written to you
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[solved] Part of the win is not paid out, casino plays dumb
Nobody has liked this post so far
It is now almost 4 weeks rum.
I do not recommend you to use this casino at all
Let's see what happens. 5000€ are just lying on the account, account is blocked - reason: self-exclusion .
So be careful
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[solved] Part of the win is not paid out, casino plays dumb
Nobody has liked this post so far
5000€ are in the account, no one contact me about this, every time the same shit " Your account is still under review"
I strongly advise you not to use this casino.
Unseriöse schw....
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[solved] Part of the win is not paid out, casino plays dumb
Nobody has liked this post so far
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[solved] Part of the win is not paid out, casino plays dumb
Nobody has liked this post so far
This topic was closed
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