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CrazePlay Casino: [solved] 1500€ won. Win canceled due to allegedly exceeding the 4€ limit

Topic created on 30th Jun. 2021 | Page: 1 of 2 | Answers: 11 | Views: 2,455
denyo123
Experienced
Afternoon

I have won 1500€ in the said casino. The win was completely canceled because I apparently exceeded the 4€ bonus limit. However, to my knowledge, this has never happened.

I would ask you to check this once for me and the said casino, if there is a contact once to kontatktieren.

Best regards
Dennis

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upola
Legend
Can't you look in your game history.
Did you buy free spins, that is also forbidden.

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denyo123
Experienced
have now received an info. Apparently 5 bets were over the 4€.

Is there nothing you can do now?

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upola
Legend
If the casino is not accommodating, you can't do anything.

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denyo123
Experienced
I am told that there is nothing you can do. Maybe one of Gamblejoe can contact the group again and see what is possible.

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upola
Legend
You have violated the terms and conditions, Gj can not do anything.

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tEquilA
Amateur

You won't stand a chance. Violation of terms and conditions is a violation of terms and conditions. Therefore, always read and understand the rules first, then deposit.

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denyo123
Experienced
My hope is simply that the casino may eventually show kulanz when asked by Gamblejoe
It was only 5 bets towards the end of the bonus with the ladder in a Gamoma game. I was unfortunately so not aware with the rules Really very painful and annoying.

Maybe you can find a common solution. I would be grateful in any case.

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gamble1
Legend
denyo123 wrote on 01/07/2021 at 00:11: My hope is simply that the casino may eventually show kulanz when asked by Gamblejoe
It was only 5 bets towards the end of the bonus with the ladder in a Gamoma game. I was unfortunately so not aware with the rules Really very painful and annoying.

Maybe you can find a common solution. I would be grateful in any case.

In such a case, you can usually be happy if you get your Deposit back out of goodwill more there is usually not if you are not now just an account that 10k a day reinhaut there and even there many insist on your AGB's

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BinGOLDiG
Expert
What was that for a casino anyway? See no name!!!
Otherwise, it could also be that gamblejoe has nothing to do with the casino and you would have to turn rather to casinoguru or askgamblers

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Hot Topics3rd May. 2024 at 11:51 pm CEST

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