[solved] Casumo does not pay out (account verification income source)
18th Aug. 2020, at 12:45 pm CEST#1
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Hello
I am registered with Casumo since April, had so far never had any problems with the all ran great until the 12.08.2020.I have received on 11. 08 50 € vip bonus have won with it 1100 € which have applied to payout. A day later I got ne e mail I should verify (source of income) I have sent the my annual salary, the current payroll. On 15. 08 the documents were rejected. I have apparently gambled in the last 30 days there about 3700 € for which they want to have proof but my Casumo account shows a minus of 845 €. I have on 15.08 immediately uploaded documents such as account statements, older payroll. Today the 18.08 I got ne mail from Casumo that they still need some documents this time proof of July 4400 € I should prove. If I look at my history at Casumo account (entire history from registration until today) I have a minus of 845€. In the time I have cancelled my withdrawal 1100€ and 800€gambled away
[solved] Casumo does not pay out (account verification income source)
18th Aug. 2020, at 02:28 pm CEST#2
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Wow what lousy (sorry) rats... Do yourself a favor and set a loss limit or turnover limit (set it to 1€) that you at least get the remaining 300 out. They have almost reached what they wanted, but you still have something left. Caro/Sabine will surely answer here/ write to you soon and probably shorten the chicanery a bit...
Slowly it piles up here with the Casumo threads. Would advise in any case to continue to play there...
Demand source of income is anyway the biggest mess - the deposits are gladly and gratefully accepted but when it comes to payout, they come up with such rotten tricks. Pers. I have not had the pleasure in any casino. I hope it will stay that way. Well good luck to you and put the limits ^^ Just do not get excited
[solved] Casumo does not pay out (account verification income source)
24th Aug. 2020, at 09:29 am CEST#4
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Hopefully this will teach you a lesson
It was the same for me, since then I no longer play there
I have in principle nothing against anything to demand, but then it must go quickly and not this that and rejection
There are enough other casinos like to take my money
[solved] Casumo does not pay out (account verification income source)
Nobody has liked this post so far
I am registered with Casumo since April, had so far never had any problems with the all ran great until the 12.08.2020.I have received on 11. 08 50 € vip bonus have won with it 1100 € which have applied to payout. A day later I got ne e mail I should verify (source of income) I have sent the my annual salary, the current payroll. On 15. 08 the documents were rejected. I have apparently gambled in the last 30 days there about 3700 € for which they want to have proof but my Casumo account shows a minus of 845 €. I have on 15.08 immediately uploaded documents such as account statements, older payroll. Today the 18.08 I got ne mail from Casumo that they still need some documents this time proof of July 4400 € I should prove. If I look at my history at Casumo account (entire history from registration until today) I have a minus of 845€. In the time I have cancelled my withdrawal 1100€ and 800€gambled away
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[solved] Casumo does not pay out (account verification income source)
Nobody has liked this post so far
Slowly it piles up here with the Casumo threads. Would advise in any case to continue to play there...
Demand source of income is anyway the biggest mess - the deposits are gladly and gratefully accepted but when it comes to payout, they come up with such rotten tricks. Pers. I have not had the pleasure in any casino. I hope it will stay that way. Well good luck to you and put the limits ^^ Just do not get excited
This post has been translated automatically
[solved] Casumo does not pay out (account verification income source)
Nobody has liked this post so far
This post has been translated automatically
[solved] Casumo does not pay out (account verification income source)
Nobody has liked this post so far
It was the same for me, since then I no longer play there
I have in principle nothing against anything to demand, but then it must go quickly and not this that and rejection
There are enough other casinos like to take my money
This post has been translated automatically
[solved] Casumo does not pay out (account verification income source)
Nobody has liked this post so far
This thread was closed
This post has been translated automatically