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Casino Secret and the GJ recommendation (10k payout)
Nobody has liked this post so far
Actually, we are pretty much expecting 400 tickets.
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Casino Secret and the GJ recommendation (10k payout)
Nobody has liked this post so far
Dear Casinomeister,
" This is an issue for you and if someone can help me, it would be you!!!! This story is so crazy to me and I am endless frustated.
I haven't been able to sleep a wink for a few days.
I won 55,000 EUR at the online casino "Casino Secret" with 2 deposits of 300 EUR at the live casino.
I then tried to withdraw the money but the maximum amount to be withdrawn was limited to 5000 EUR.
The Verification was done and then it was said that a >>>gamecheck<<<< was requested by the Provider and it will still takes time with the payout.
Then I submitted about 10 payment requests a 5000 EUR.
And now comes the tragedy: I used the cancellation function and lost one payout request after the other.
At least I had about 30 withdrawal cancellations.
Now I wonder if the casino wouldn't have to prevent a player from acting so irresponsibly. I cancelled several payments within a day and the casino did not respond.
I've now read that many casinos see the feature of canceling payments against fair play and don't offer this at first.
Also, at the beginning, Casino Secret had both: Deposit limits and losing limits. Meanwhile there are no loss limits tools in this casino availbale. I wanted to protect my winnings with a loss limit but the casino didn't ask me to.
Normally, the casino would have had to react and protect me from my STUPID handlings because of its own due diligence duties regarding their customers. That's exactly what the casino has done now. They have blocked my account now.
Dear Casinomeister, if you can do somehting for me/mediate between me and the Casino and the Casino offers me a consolation or goodwill payout, I will donate a huge amout to several chartibale organizations. I don't expect all of my winnings because it's due to my stupidity, but at the other side, casino has delayed my withdrawls. I played for 10 years Online Casinos and this was the first time in my life winning such a huge amount.
This is endless frustating to me ......
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Casino Secret and the GJ recommendation (10k payout)
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And I wish you 😆
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Casino Secret and the GJ recommendation (10k payout)
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It's your own fault for such a sum.
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Casino Secret and the GJ recommendation (10k payout)
Nobody has liked this post so far
What I find tragic is that when one wins simply often something like a gamecheck, ... is made. With such sums, the person is then also still greedy and the nervousness whether you get the money then leads to such uncontrolled behavior.
The extent shows but clearly: Extreme Gambling addiction and irresponsible. The player would have to be permanently blocked.
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Casino Secret and the GJ recommendation (10k payout)
Liked this post: Anonym, garfield68, Klempo77, snopsim
Good day dear GambleJoe Community,
thank you very much for all your comments and feedback!
We are constantly working to improve our service and are now also at your disposal at GambleJoe and will always follow your contributions.
We are happy to inform you that the player was paid the full amount the day before yesterday
It is always normal that a GameCheck is made for new customers who have made such a high win.
After 2,5 working days we have checked the submitted documents, made a GameCheck and approved the payout.
During the process we of course kept our lucky winner up to date.
CasinoSecret
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Casino Secret and the GJ recommendation (10k payout)
Nobody has liked this post so far
Well that sounds good, respect.
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Casino Secret and the GJ recommendation (10k payout)
Nobody has liked this post so far
First of all, it's good that the name Marie appears on the mail from CS, in the chat as well as here. Since I had the impression that my payout mail also contained personal sentence components, I therefore assume that the "german related customer agent" Marie, actually exists
That is a plus
But the feedback from CS came only after I opened this thread here
It should also be added that so far only 5k Euro, arrived yesterday (18.07) on my account. The second 5k are still missing (today 19.07. 11 o'clock)
However, this can also be due to my credit institution. But as I said, not everything is there yet.
If everything is there I will report back here
Remains the so far positive impression of the German support, which, however, seems to act as a "one woman show" and could be overwhelmed with many requests?
Remains to note that Gamblejoe as a public exchange platform between gambler and casino, serves a good purpose
Cheers
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