Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Boom Casino: [solved] Boom casino cancels deposit!!!

Topic created on 15th Feb. 2021 | Page: 1 of 3 | Answers: 28 | Views: 4,436
XXLEONIDASXX
Experienced

[solved] Boom casino cancels deposit!!!

15th Feb. 2021, at 01:30 pm CET#1
0 Likes

Nobody has liked this post so far
Guys I am so p**sed right now!

This is what happened
I deposited 50€ at 12:49 at Boom Casino via neteller.
Came ne error message and money was debited from my account at Neteller, but at Boom is nothing. At neteller there is an orange dot behind the payment and it says pending. Have asked Boom in chat and they say that the payment was canceled I would get my money back in 3 days. Da say ihh I wanted to play now and why it was canceled. Can not answer me the Lucas 😡
Then I say why. 3 days. The Deposit went aucz immediately? I would have to ask my bank. Then I asked where the problem was. Whether the payment was canceled by neteller or boom?! Can not tell me, I should write an email... I'm so p**sed right now! Only more problems with the casinos... One wins nothing more and burns as so much money and then now also such a garbage there... And vorallem not at all competently the chat... Can not he say came as only... Unbelievable I find such a thing! Well let's see when I see the money again ... Whether at all

This post has been translated automatically

WithoutWings
Top Member

[solved] Boom casino cancels deposit!!!

15th Feb. 2021, at 01:48 pm CET#2
0 Likes

Nobody has liked this post so far
Could vll lie with the bank with you? I can't think of anything else right now

This post has been translated automatically

Anonym

[solved] Boom casino cancels deposit!!!

15th Feb. 2021, at 02:19 pm CET#3
0 Likes

Nobody has liked this post so far
I strongly suspect this problem will be technical in nature
I had the same problem last year with MrVegas, Vera&John and InterCasino
The first answer in the chat was also in each case, the Deposit was canceled
The whole thing was then passed on to the relevant department and on my renewed queries I then received, independently of each other, both from the casino's and from Neteller the information that the communication between Neteller and the casino has not worked - communication in this case related to the technology / server (in detail, of course, it has not explained to me)
In one case I had my money after a few hours on my casino account, once it took I think around 24 hours and once 2-3 days
I strongly suspect that the whole thing will be resolved and you will soon find your money either in the casino or on Neteller again, it is not gone
Annoying it is anyway but the dear technology has now and then unfortunately errors

This post has been translated automatically

XXLEONIDASXX
Experienced

[solved] Boom casino cancels deposit!!!

15th Feb. 2021, at 02:26 pm CET#4
0 Likes

Nobody has liked this post so far
So it does not seem to be due to neteller. In other casinos I could Deposit without problems. Well let's see when I get the money back

This post has been translated automatically

Blubbo33
Elite

[solved] Boom casino cancels deposit!!!

15th Feb. 2021, at 02:27 pm CET#5
3 Likes

Liked this post: Anonym, T****s, Avatar von TranceBabe TranceBabe
Then pay 50 somewhere else if you really want to play

There are still other casinos

And if the money is booked you can still play there, where is the big problem?

Happens to me at Trustly often so, sometimes it is immediately on it sometimes it takes over the weekend

This post has been translated automatically

XXLEONIDASXX
Experienced

[solved] Boom casino cancels deposit!!!

15th Feb. 2021, at 02:40 pm CET#6
0 Likes

Nobody has liked this post so far
Blubbo33 wrote on 15.02.2021 at 14:27: Then just pay 50 somewhere else if you really want to play

There are still other casinos

And if the money is booked you can still play there, where is the big problem?

Happens to me at Trustly often so, sometimes it is immediately on it sometimes it takes over the weekend.

The problem is that the payment was canceled, but I was not credited accordingly somewhere so far again. I have not had such a problem yet. That the Deposit times takes a few hours until it is booked in the casino account also happened to me. But that is now a different matter. Since the payment was not approved and also in the deposit history at boom is not apparent and yet me from the Neteller account was debited.

More than wait I can not do now anyway. But it's just about the thing and whether jmd already had something like that

This post has been translated automatically

XXLEONIDASXX
Experienced

[solved] Boom casino cancels deposit!!!

15th Feb. 2021, at 02:41 pm CET#7
0 Likes

Nobody has liked this post so far
Matthlign wrote on 15.02.2021 at 14:19: I strongly suspect this problem will be technical in nature
I had the same problem last year with MrVegas, Vera&John and InterCasino
The first answer in the chat was also in each case, the Deposit was canceled
The whole thing was then passed on to the relevant department and on my renewed queries I then received, independently of each other, both from the casino's and from Neteller the information that the communication between Neteller and the casino has not worked - communication in this case related to the technology / server (in detail, of course, it has not explained to me)
In one case I had my money after a few hours on my casino account, once it took I think around 24 hours and once 2-3 days
I strongly suspect that the whole thing will be resolved and you will soon find your money either in the casino or on Neteller again, it is not gone
Annoying it is anyway but the dear technology has now and then unfortunately errors.

That will probably be

This post has been translated automatically

Shox2k17
Experienced

[solved] Boom casino cancels deposit!!!

15th Feb. 2021, at 03:18 pm CET#8
0 Likes

Nobody has liked this post so far

XXLEONIDASXX wrote on 02/15/2021 at 13:30: guys I am so p**sed right now!

Here's what happened
I deposited 50€ at 12:49 at Boom casino via neteller.
Came ne error message and money was debited from my account at Neteller, but at Boom is nothing. At neteller there is an orange dot behind the payment and it says pending. Have asked Boom in chat and they say that the payment was canceled I would get my money back in 3 days. Da say ihh I wanted to play now and why it was canceled. Can not answer me the Lucas 😡
Then I say why. 3 days. The Deposit went aucz immediately? I would have to ask my bank. Then I asked where the problem was. Whether the payment was canceled by neteller or boom?! Can not tell me, I should write an email... I'm so p**sed right now! Only more problems with the casinos... One wins nothing more and burns as so much money and then now also such a garbage there... And vorallem not at all competently the chat... Can not he say came as only... Unbelievable I find such a thing! Well let's see when I see the money again ... Whether at all.

With me Neteller or Skrill is not displayed as a deposit method. How can that be with you? Or do you not play from Germany?

This post has been translated automatically

XXLEONIDASXX
Experienced

[solved] Boom casino cancels deposit!!!

15th Feb. 2021, at 03:21 pm CET#9
0 Likes

Nobody has liked this post so far
Shox2k17 wrote on 02/15/2021 at 3:18 PM

I don't see Neteller or Skrill as a Deposit method at all. How can that be with you? Or do you not play from Germany?

Neteller is not directly there. But if you go to visa when depositing then you can enter your card number etc normally there and can pay via neteller

This post has been translated automatically

Shox2k17
Experienced

[solved] Boom casino cancels deposit!!!

15th Feb. 2021, at 03:30 pm CET#10
0 Likes

Nobody has liked this post so far

XXLEONIDASXX wrote on 02/15/2021 at 15:21
Neteller is not directly there. But if you go to visa when depositing then you can enter your card number etc normally there and can pay via neteller.

Ah, ok I did not know that. Thanks for the Tip

This post has been translated automatically

Hot Topics20th May. 2024 at 02:36 am CEST

Miscellaneous
0
World
0
Sports betting
0
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately