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Bet365: Problems with bet365 payout (Page 2)

Topic created on 12th Jul. 2019 | Page: 2 of 2 | Answers: 17 | Views: 9,443
Anonym

Problems with bet365 payout

9th Feb. 2021, at 05:52 pm CET#11
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Have the same problem... Waiting for 1 week for my money
In Live Chat: After 7 hours still on hold... Strangely enough since 2,5 hours at position 1...
And on emails I have also received no response (sent 2 days ago in the morning)


" Our team is available 24 hours a day, visit contact for more information." <- Bigger Joke

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u****n

Problems with bet365 payout

10th Feb. 2021, at 08:19 am CET#12
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After the changeover, it will probably take them a while to get everything in order. An entire offer is provided for German customers only. After a few days, everything should settle down.

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Anonym

Problems with bet365 payout

10th Feb. 2021, at 12:22 pm CET#13
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The changeover has been in place since Monday.
I requested my payout by bank transfer last week on Tuesday. And today is Wednesday. They wanted an explanation on Sunday, why I wanted to withdraw directly after the deposit. The reason was automatic withdrawal and conversion. They didn't give an exact date when the switchover happens when they announced it. In addition, I do not know what data from my bank account is stored at Bet365. I have an account there for 5-6 years and have used at least PayPal in recent years. Only last week just exceptionally deposited by Sofort bank transfer. So, since I did not know when the new site comes and where my money then exactly goes, I then immediately requested a withdrawal again.

I sent this statement to them at Sunday morning . Today is Wednesday and I have not received a response or any money.
They did 2.981 billion GBP in sales in 2019 according to Google and customer service takes over 3 days to send me a reply? Yesterday waited 7 hours on hold from their Live Chat and today the live chat is closed.... TOP





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Falko
Icon

Problems with bet365 payout

10th Feb. 2021, at 02:04 pm CET#14
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unicorn wrote on 10.02.2021 at 08:19: After the changeover, they probably need a bit to get everything in order. There will be a whole offer only for German customers. After a few days everything should settle down.

Whether you can still watch the previous live streams there as a German? Since make but certainly channels such as Sky and Dazn problems, since one could look so far even some games at Bet365, which otherwise came only on pay TV. I had left there 5 cents on it, for example, the Portuguese league and the one or other table tennis match to look at me, on which I have bet with other providers

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crada

Problems with bet365 payout

18th Feb. 2021, at 07:49 pm CET#15
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bet365 only pays out to German accounts/credit cards
I argue with those for 5 days, because the no longer want to pay out to my Monesekonto with a Belgian Iban, because it is said, due to the new law and the license Bet365 is obliged to pay out only to German accounts.
Means in the end, if you do not have a German bank account (Or do not want to specify) only with PayPal in / out. Neteller was completely abolished, Skrill you can only Deposit, but not pay out on skrill.
The bookie is so for me, unfortunately, become unusable.

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u****n

Problems with bet365 payout

18th Feb. 2021, at 08:13 pm CET#16
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crada wrote on 18.02.2021 at 19:49: bet365 pays out only to German accounts / credit cards
I'm arguing with them since 5 days, because they don't want to pay out to my Monese account with a Belgian Iban anymore, because they say, due to the new law and license Bet365 is obliged to pay out to German accounts only.
Means in the end, if you do not have a German bank account (Or do not want to specify) only with PayPal in / out. Neteller was completely abolished, Skrill you can only Deposit, but not pay out on skrill.
The bookie is so for me, unfortunately, become unusable.

Paypal payouts are great. From Paypal can be paid out any amount in real time to the bank account for a fee of 1%, otherwise also free if you want to wait 1-2 days. So also remains unrecognizable where the money actually comes from, if it arrives on the bank account. I think at some point Paypal will also bring out a prepaid credit card.

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crada

Problems with bet365 payout

19th Feb. 2021, at 07:33 pm CET#17
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unicorn wrote on 18.02.2021 at 20:13
Paypal payouts are great. From PayPal any amount can be paid out in real time to the bank account for a fee of 1%, otherwise also free if you want to wait 1-2 days. So also remains unrecognizable where the money actually comes from when it arrives on the bank account. I think at some point Paypal will also bring out a prepaid credit card.

but you have to know that BEFORE, if I Deposit via paysafe, Skrill or credit card, I can only pay out to a german bank account. If you do not know this, and you do not have a German account (or want to open etc) the money is gone, they no longer pay out

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u****n

Problems with bet365 payout

19th Feb. 2021, at 08:21 pm CET#18
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crada wrote on 19.02.2021 at 19:33
but you have to know that BEFORE, if I Deposit via paysafe, Skrill or credit card, I can only pay out to a german bank account. If you don't know that, and you don't have a German account (or want to open etc) the money is gone, they don't pay out anymore

Sorry, but if you play through the German site, it is obvious that you live in Germany. And every normal German citizen has at least 1 German bank account (even if it's just a P-Konto, which every German citizen is legally entitled to) where wages or Hartz 4 or whatever comes in. Even if you buy a car, you must submit a Sepa direct debit mandate with a German IBAN for the collection of the vehicle tax.

So I understand that many providers are chicanery with their demands, but just expect that every German customer simply has a German bank account, is definitely not too much to ask. The fact that you can not meet this is then your problem, and you are probably a unique case

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