Frankey wrote on 09.05.2025 at 06:26: I had a €10 free bet yesterday. Without having to bet individually beforehand. Made a combination bet and €131. On bet slip it says €131 paid out in green at the bottom. In my account it says as game credit (not withdrawable). The terms and conditions state that the stake must be deducted. So I have placed a bet with 10 €. But I still can't cash out. Aud request can get an answer that it will be taken care of. That was almost 1 hour ago
The win from a freebet must be wagered again as normal. Minimum odds or bet do not matter
Frankey wrote on 09.05.2025 at 06:26: I had a €10 free bet yesterday. Without having to bet individually beforehand. Made a combination bet and €131. On the bet slip it says €131 paid out in green at the bottom. In my account it says as game credit (not withdrawable). The terms and conditions state that the stake must be deducted. So I have placed a bet with 10 €. But I still can't cash out. Aud request can get an answer that it will be taken care of. That was almost 1 hour ago
Just like Donnie writes. You have to wager your win again before you can cash out. There are no minimum odds or minimum number of games to bet on. You can also wager it on slots if you want.
x00NY wrote on 09.05.2025 at 09:16:Go to the Live Chat, they will rebook your price. This is available instead of CL for all sports bets
Great, thanks for the info. 👍
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F****y
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Admiral Bet experience
9th May. 2025, at 10:08 am CEST#21
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Donnie wrote on 09.05.2025 at 07:24:
The win from a freebet must be wagered again as normal. Minimum odds or bet do not matter
Thanks for the info. This was also stated somewhere at the bottom of the bonus conditions of the betting slip, but not in the notes in my account
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F****y
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Admiral Bet experience
9th May. 2025, at 10:20 am CEST#22
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AdmiralBet_Official wrote on 09.05.2025 at 08:44:
Just like Donnie writes. You have to wager your win before you can cash out. There are no minimum odds or minimum number of games to bet on. You can also bet it on slots if you want.
Thank you for your understanding.
Thank you, and would have put that in my account in the why not withdrawable notes instead of leaving it as one reason out of two as a note on my account. But what is really confusing is that the bet slip shows the amount as paid out in green. And then you look at your account and think 'of course something always happens' and no one is there to help
The bet has probably just been deemed successful (green), i.e. the winning amount has been paid out. A normal payout must be made separately. With Slotting, the amounts won are not automatically transferred to the bank account. Wager once more and this can be paid out. With another bookmaker such as Betano, the win from the free bet would have been real money that could be paid out directly, but not with Admiralbet
Donnie wrote on 09.05.2025 at 11:28: The bet has probably just been deemed successful (green), i.e. the winning amount has been paid out. A normal payout must be made separately. With Slotting, the amounts won are not automatically transferred to the bank account. Wager once more and this can be paid out. With another bookmaker like Betano, the win from the free bet would have been real money that could be paid out directly, but not with Admiralbet
But there are free spins for ALL players every Tuesday, which is not the case with Betano and all other providers.
Thanks, and would have put that in my account with the notes why unpaid, instead of wager unscripted as one reason out of two as a note on my account. But what's really confusing is the bet slip shows the amount as paid out in green. And then you look at your account and think 'of course something always happens' and no one is there to help
As you write, it's right there in your account balance. It says once that it is "not withdrawable", with the solution: "must first be set before it can be withdrawn".
You can see the reason for this when you click on this account balance: "Rewards you have received from us. Once you have received a cash credit from us, the same amount must be wagered at least once in the game before it can be withdrawn."
Wins from FreeBets are rewards that belong in this category.
And yes, as Donnie writes again. Bet slip is green and "paid out" because that means your bet slip has won and you have received your win. It does not mean that a payout has been made to your bank account or wallet.
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The win from a freebet must be wagered again as normal. Minimum odds or bet do not matter
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Just like Donnie writes. You have to wager your win again before you can cash out. There are no minimum odds or minimum number of games to bet on. You can also wager it on slots if you want.
Thank you for your understanding.
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Go to the Live Chat, they will add your price. This is available for all sports bets instead of CL
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x00NY
Great, thanks for the info. 👍
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Thanks for the info. This was also stated somewhere at the bottom of the bonus conditions of the betting slip, but not in the notes in my account
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Thank you, and would have put that in my account in the why not withdrawable notes instead of leaving it as one reason out of two as a note on my account. But what is really confusing is that the bet slip shows the amount as paid out in green. And then you look at your account and think 'of course something always happens' and no one is there to help
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But there are free spins for ALL players every Tuesday, which is not the case with Betano and all other providers.
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Toastbrot
betano gives out free spins almost every 2 days, that's nothing special now
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As you write, it's right there in your account balance. It says once that it is "not withdrawable", with the solution: "must first be set before it can be withdrawn".
You can see the reason for this when you click on this account balance: "Rewards you have received from us. Once you have received a cash credit from us, the same amount must be wagered at least once in the game before it can be withdrawn."
Wins from FreeBets are rewards that belong in this category.
And yes, as Donnie writes again. Bet slip is green and "paid out" because that means your bet slip has won and you have received your win. It does not mean that a payout has been made to your bank account or wallet.
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Really horrible!
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Massive problems when playing my 5 free spins. Connection to the slot is constantly breaking off.
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