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News & Notices: Note: Some Paysafecards not yet retrieved (Page 3)

Topic created on 12th Dec. 2017 | Page: 3 of 4 | Answers: 37 | Views: 6,221
Anonym
Daniel, do you always give out premium PSC cards?
A****m

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Anonym
Danielowitch wrote on 12/16/2017 at 5:41 pm: Daniel, do you always give out premium PSC cards?
A****m

Then the next action is on you

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Daniel
Elite
Danielowitch wrote on 12/16/2017 at 5:41 pm: Daniel, do you always give out premium PSC cards?
Daniel

Was all planned by me Be glad you didn't get the PSC right away. Top, congrats!

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RiverSong
Legend
Danielowitch wrote on 12/16/2017 at 5:41 pm: Daniel, do you always give out premium PSC cards?
RiverSong

ey congratulations that's great with only a 10 or did you pay in extra?

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Matthias
Expert
UPDATE:

After AliSaaber (community member) pointed it out, we rechecked our Paysafecard gift system.
Indeed, some users were no longer seeing their gifts available for retrieval.
After checking the system, we found a setting we set at that time:
Gift retrieval time: 30 days

Means that the users who won in the promotion at that time had 30 days to accept the gift.
After the time expired, the gift was hidden.

We have now increased the promotion period to 90 days and then fade in a short term info message, how long the gift is still available for retrieval.

The following users can still collect their Paysafecard:
- AliSaaber
- Polish87
- Redbaron32
- Deluxe2405
- Manfrede4


Good luck and have fun with the game
LG
Matthias

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RiverSong
Legend
what such a parameter does

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Counter
Experienced
To be honest, he has not "done anything". It's just that apparently some users were not active in the dashboard for more than 30 days.

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Anonym
Counter wrote on 30/01/2018 at 16:43: Honestly, he has not "done anything". Is just because apparently some users were not active in the dashboard for more than 30 days.

And you are who if I may ask?

I ask now because of your profile picture

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Counter
Experienced
I am the one who changed the parameter.

Look at the news overview to gaaaanz below


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Anonym
Counter wrote on 01/30/2018 at 16:48: I'm the one who changed the parameter.

Look at the news overview to gaaaanz below



Okey I saw it. I have never read your name before and wanted to ask

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