We have read all the discussions and suggestions for improvement and also discussed them in today's team meeting.
Ronny had raised the issue with Casino Secret. This is a very new casino
Christoph had extra checked the minimum Deposit amount when entering the casino, because the casino itself could not give a reasonable statement about it at the time
He was really able to withdraw 10€, which is evident in the casino history as well as on his credit card account
The changes at the casino must have happened after 07 December 2018
We are sorry that the data on the details page was out of date, but we did not expect the casino to make changes to the withdrawal limits so quickly.
We have had problems with the timeliness of the data in the past. Therefore, at the end of last year, we were looking for solutions. For that reason, we looked for and found a new employee.
Caro will help Julian in the future with the update of the casinos and the moderation in the forum. She also lives in Malta and works with us in the new GJ office. In December Julian explained everything important about our system and the Online Casinos to her, so she is now well trained. From next month at the latest, she should also become more active in the forum. The two have brought the casino data at the end of last year and in the first weeks of 2019 to a more current state. Casino Secret was unfortunately left out because it was "new" and the hope was that nothing had changed.
We are working to ensure that all casino data is checked once a month so that details are always as up to date as possible
We currently have close to 50 online casinos on GambleJoe and already checking the data takes at least a week (that's their projection after updating all the casinos)
In the case of Genesis Casino, unfortunately, the last time we checked the casino was at the end of December and Skrill was not yet available there
The first test news report of Genesis is from September 2018 and not quite up to date - a new and complete test report should come here in the next few weeks
We see the problem with the timeliness of the data and are trying our best to get these issues under control
All online editorial departments have to deal with these problems and from some companies we know the statements "Updates don't bring more traffic via the search engines, so no money either, so we don't do any!" (Christoph has worked in enough online editorial offices and knows that the data on all Affiliate sites (no matter what industry) is almost never maintained or updated)
Of course we want to try our best, but there are limits. Therefore, we want to start with the regular checks of 1 time a month and see how it goes first
To get some more transparency in the detail pages, we want to show soon at the bottom of the page when the casino was last updated. Also, there will be profiles of GJ team members linked there who can make changes so you have a solid contact person in case of errors or wrong data. Please don't be afraid to contact them via Communicator.
@ sippi
We had already solved the problem of recent topics on mobile devices by adding a gray button above the first forum category. If you click on "Latest topics", you get right to the current topics and don't have to scroll
Unfortunately, it would be very costly from a database point of view, if we would store which user in which thread has read a certain post last. Therefore you always jump to the last written post. We can not solve this better at the moment.
@ Timo0510
It is true that we can create an account for casinos so they can keep bonus offers up to date. Currently, this access is only used sporadically by LV BET and Ikibu. For the topicality of the data are now Julian and Caro in the area of Bonuses responsible. The casinos have no influence on the test reports or other data
Some managers give us Word files with data, but it has happened many times that Christoph has written to me why the data there is not up to date. Why game manufacturers are noted that the casino doesn't have (yet). Christoph is constantly upset about it via Skype and tries to make the best of it. Unfortunately, we had to realize that many casino managers do not really know their own casino, or have never played in a casino themselves - which is sometimes sad.
We are aware that so far we do not cover all the information one could expect in the gambling sector. Especially in the bonus section we have some deficits, but this is also due to the fact that we hardly ever play with bonuses. Currently, we are also working on finding new solutions there. However, it is not as easy as initially expected.
Before we add the next casino, we will definitely create a new thread where you can report about your experiences with the respective casino. Even if we don't go into all the topics in the forum, we will follow the discussions and accordingly we will also update the data or reviews if it becomes necessary
If you find data that is old in Christoph's test reports, you can also write to him via Communicator. You don't need a report button for that. Christoph had told me that he receives change suggestions via PN from time to time and then implements them. You haven't contacted him yet, he said
In fact, he is currently the only one who regularly plays in the online casino and takes pictures and videos of it. Due to the move to Malta, finding a new office and hiring Caro we have been more busy with administrative tasks. I hope this will change in the near future as I would have some winning videos to publish. Unfortunately, I lack the time to edit them, or report on them. I hope that will change soon.
@BinaEngel and Insa24
Basically, we don't like to see username changes, as URL changes and subpage moves can have a bad impact on search engine rankings. Nevertheless, one-time changes can be made if concrete reasons are given to me via Communicator. In individual cases it will be decided and Counter will implement it manually. We ask to ask it only in extreme emergencies.
@T0uchTheSky
In the No Deposit Bonus thread, users can post any offers they find at online casinos. We always advise against casinos with Curacao license. One should find out exactly how reputable the casinos are before signing up with them
In the past, there were discussions about it. The majority of users had advocated an open attitude towards Curacao casinos when they have no deposit offers. Users who want such offers should decide for themselves what they consider a good offer and what not
Innovation in the forum
New feature in the forum
In the forum section our programmer Counter has now created a report function. You can report forum entries directly and also give a reason. Next to the quote button you can see the function and use it. Please help us to detect posts that violate the forum rules faster. It will surely increase the quality of the forum.
We are constantly working on improving the portal, but unfortunately it is quite time-consuming and we don't always get positive results.
But you always have to expect that with a portal. Nevertheless, we try our best!
Suggestions for improvement and forum extensions all in here
23rd Jan. 2019, at 03:33 pm CET#252
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Nice to have such detailed feedback.
I think that timeliness is important, but not to the extreme, which I understand to mean monthly. The resources can certainly be better used.
Or the monthly review only for the top10.
Maybe one or the other casino can also be convinced to communicate changes. If necessary with an extra badge in the casino list
I do not know how strongly you cooperate there.
This post has been translated automatically
K****t
Forum posts:688Member has been banned
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23rd Jan. 2019, at 03:55 pm CET#253
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Would it be possible to specify the Deposit options in the future for the casinos that GambleJoe has in the list?
Many times I have registered somewhere because Paysafecard was specified, which (only apparent after registration), however, did not apply to players from Germany.
Suggestions for improvement and forum extensions all in here
23rd Jan. 2019, at 04:39 pm CET#254
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Liked this post: K****t
Kaffeelicht wrote on 23.01.2019 at 15:55: Would it be possible to specify the Deposit options in the future for the casinos that GambleJoe has in the list?
Many times I have registered somewhere because Paysafecard was specified, which (only apparent after registration), however, did not apply to players from Germany.
Hey coffee light,
On Gamblejoe there is already the possibility to filter for different deposit methods. Here for example you can filter casinos that offer Paysafecard as a deposit method.
You can also read about the accepted payment systems under the respective casino sub-pages.
for example Here
We ourselves have recently updated all the payment systems and have even asked the support staff of the respective casinos to help us list all the payment methods they offer for German players.
I hope that I have heard your question correctly, otherwise you can ask again.
Suggestions for improvement and forum extensions all in here
24th Jan. 2019, at 09:22 am CET#255
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I heard somewhere that it could be critical if you lock yourself at one casino and want to cash out at another casino that belongs to the same group.
Maybe you could set up a search/filter function for casino groups (so that you can see at a glance that e.g. Rizk, Highroller and x, y, z belong together)? If that already exists or if my picked up info is so not true, this post sort of never happened.
btw: Thanks for your detailed statement, Matthias.
This post has been translated automatically
K****t
Forum posts:688Member has been banned
Suggestions for improvement and forum extensions all in here
24th Jan. 2019, at 12:57 pm CET#256
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Julian wrote on 01/23/2019 4:39 PM
Hey Coffee Light,
There is already an option on Gamblejoe to filter by various Deposit methods. Here for example you can filter casinos that offer Paysafecard as a deposit method.
You can also read about the accepted payment systems under the respective casino sub-pages.
for example Here
We ourselves have recently updated all the payment systems and have even asked the support staff of the respective casinos to help us list all the payment methods they offer for German players.
I hope that I have heard your question correctly, otherwise you can ask again.
Aha, thank you, I have not seen.
But good to know, thanks for the info, Julian.
Suggestions for improvement and forum extensions all in here
24th Jan. 2019, at 10:31 pm CET#257
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What I would find cool would be a look behind the scenes. A report about the daily routine with a few photos would also be interesting. Whereby I would understand if you prefer to remain anonymous. Well, maybe it's worth considering
Suggestions for improvement and forum extensions all in here
25th Jan. 2019, at 08:25 pm CET#258
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Thanks for the detailed statement Matthias!
Nice to see that some suggestions and criticisms were implemented.Also, I would like to welcome Caro very warmly in the GJ team.
1 month is quite within the framework, which concerns the timeliness of the information.I had only discovered the access for Casino Manager / Reps.How far the is used, I was not aware.I was pleased when the first test report was also published with a matching forum thread.Here I would have created a separate section for the community, somewhere under Online Casinos, etc.If the reports should be sustainable and well sorted findable, you could start directly with it.Under "Online Casinos" goes down between the other Topic's and becomes confusing.
Otherwise, it would be great if not only test reports new casinos reinkommen, but also specifically threads / reports for the Top Rated Casinos are created.dort plays after all a large part of the community.ich bin gespannt.
Why I have not reported directly to the GJ team was simple.Since you were covered according to their own statement with tasks in the background, I let it be good with a contribution here.That's it
Suggestions for improvement and forum extensions all in here
25th Jan. 2019, at 11:15 pm CET#259
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I do not know now in which thread I should have written purely, but could fit here with purely. Just I wanted to register at the casino SuperLenny listed here in the forum. Then I searched there in the promotions, what is offered as a Welcome bonus currently. Since I found nothing and turned to the live chat. Then I got there from a nice lady this answer - Unfortunately, we no longer offer welcome Bonuses because SuperLenny will be completely closed very soon, but I would like to recommend you eg Highroller our sister casino, they also have welcome offers.
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1st Feb. 2019, at 10:16 am CET#260
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The forum is lately properly zugespammt with mostly absolutely pointless postings or worse with spam and insults.
In my opinion, the lottery offers a negative incentive, we know that there are users who would sell their grandma for ne 10 PSC.
Maybe you can counteract this.
I think you know the "special threads" we are talking about.
I also know that every post, every activity is important for you, but for new users it is sometimes deterrent to read here in the actually On Topic areas only spam, insults or conspiracy theories.
Maybe you will find some kind of happy medium here.
Suggestions for improvement and forum extensions all in here
Liked this post: Anonym, Anonym,
Begbie, 
Horsepower44, 
Julian, 
sippi, 
Timo0510
Ronny had raised the issue with Casino Secret. This is a very new casino
Christoph had extra checked the minimum Deposit amount when entering the casino, because the casino itself could not give a reasonable statement about it at the time
He was really able to withdraw 10€, which is evident in the casino history as well as on his credit card account
The changes at the casino must have happened after 07 December 2018
We are sorry that the data on the details page was out of date, but we did not expect the casino to make changes to the withdrawal limits so quickly.
We have had problems with the timeliness of the data in the past. Therefore, at the end of last year, we were looking for solutions. For that reason, we looked for and found a new employee.
Caro will help Julian in the future with the update of the casinos and the moderation in the forum. She also lives in Malta and works with us in the new GJ office. In December Julian explained everything important about our system and the Online Casinos to her, so she is now well trained. From next month at the latest, she should also become more active in the forum. The two have brought the casino data at the end of last year and in the first weeks of 2019 to a more current state. Casino Secret was unfortunately left out because it was "new" and the hope was that nothing had changed.
We are working to ensure that all casino data is checked once a month so that details are always as up to date as possible
We currently have close to 50 online casinos on GambleJoe and already checking the data takes at least a week (that's their projection after updating all the casinos)
In the case of Genesis Casino, unfortunately, the last time we checked the casino was at the end of December and Skrill was not yet available there
The first test news report of Genesis is from September 2018 and not quite up to date - a new and complete test report should come here in the next few weeks
We see the problem with the timeliness of the data and are trying our best to get these issues under control
All online editorial departments have to deal with these problems and from some companies we know the statements "Updates don't bring more traffic via the search engines, so no money either, so we don't do any!" (Christoph has worked in enough online editorial offices and knows that the data on all Affiliate sites (no matter what industry) is almost never maintained or updated)
Of course we want to try our best, but there are limits. Therefore, we want to start with the regular checks of 1 time a month and see how it goes first
To get some more transparency in the detail pages, we want to show soon at the bottom of the page when the casino was last updated. Also, there will be profiles of GJ team members linked there who can make changes so you have a solid contact person in case of errors or wrong data. Please don't be afraid to contact them via Communicator.
@ sippi
We had already solved the problem of recent topics on mobile devices by adding a gray button above the first forum category. If you click on "Latest topics", you get right to the current topics and don't have to scroll
Unfortunately, it would be very costly from a database point of view, if we would store which user in which thread has read a certain post last. Therefore you always jump to the last written post. We can not solve this better at the moment.
@ Timo0510
It is true that we can create an account for casinos so they can keep bonus offers up to date. Currently, this access is only used sporadically by LV BET and Ikibu. For the topicality of the data are now Julian and Caro in the area of Bonuses responsible. The casinos have no influence on the test reports or other data
Some managers give us Word files with data, but it has happened many times that Christoph has written to me why the data there is not up to date. Why game manufacturers are noted that the casino doesn't have (yet). Christoph is constantly upset about it via Skype and tries to make the best of it. Unfortunately, we had to realize that many casino managers do not really know their own casino, or have never played in a casino themselves - which is sometimes sad.
We are aware that so far we do not cover all the information one could expect in the gambling sector. Especially in the bonus section we have some deficits, but this is also due to the fact that we hardly ever play with bonuses. Currently, we are also working on finding new solutions there. However, it is not as easy as initially expected.
Before we add the next casino, we will definitely create a new thread where you can report about your experiences with the respective casino. Even if we don't go into all the topics in the forum, we will follow the discussions and accordingly we will also update the data or reviews if it becomes necessary
If you find data that is old in Christoph's test reports, you can also write to him via Communicator. You don't need a report button for that. Christoph had told me that he receives change suggestions via PN from time to time and then implements them. You haven't contacted him yet, he said
In fact, he is currently the only one who regularly plays in the online casino and takes pictures and videos of it. Due to the move to Malta, finding a new office and hiring Caro we have been more busy with administrative tasks. I hope this will change in the near future as I would have some winning videos to publish. Unfortunately, I lack the time to edit them, or report on them. I hope that will change soon.
@BinaEngel and Insa24
Basically, we don't like to see username changes, as URL changes and subpage moves can have a bad impact on search engine rankings. Nevertheless, one-time changes can be made if concrete reasons are given to me via Communicator. In individual cases it will be decided and Counter will implement it manually. We ask to ask it only in extreme emergencies.
@T0uchTheSky
In the No Deposit Bonus thread, users can post any offers they find at online casinos. We always advise against casinos with Curacao license. One should find out exactly how reputable the casinos are before signing up with them
In the past, there were discussions about it. The majority of users had advocated an open attitude towards Curacao casinos when they have no deposit offers. Users who want such offers should decide for themselves what they consider a good offer and what not
Innovation in the forum
New feature in the forum
In the forum section our programmer Counter has now created a report function. You can report forum entries directly and also give a reason. Next to the quote button you can see the function and use it. Please help us to detect posts that violate the forum rules faster. It will surely increase the quality of the forum.
We are constantly working on improving the portal, but unfortunately it is quite time-consuming and we don't always get positive results.
But you always have to expect that with a portal. Nevertheless, we try our best!
This post has been translated automatically
Suggestions for improvement and forum extensions all in here
Nobody has liked this post so far
I think that timeliness is important, but not to the extreme, which I understand to mean monthly. The resources can certainly be better used.
Or the monthly review only for the top10.
Maybe one or the other casino can also be convinced to communicate changes. If necessary with an extra badge in the casino list
I do not know how strongly you cooperate there.
This post has been translated automatically
Suggestions for improvement and forum extensions all in here
Nobody has liked this post so far
Many times I have registered somewhere because Paysafecard was specified, which (only apparent after registration), however, did not apply to players from Germany.
This post has been translated automatically
Suggestions for improvement and forum extensions all in here
Liked this post: K****t
Hey coffee light,
On Gamblejoe there is already the possibility to filter for different deposit methods.
Here for example you can filter casinos that offer Paysafecard as a deposit method.
You can also read about the accepted payment systems under the respective casino sub-pages.
for example Here
We ourselves have recently updated all the payment systems and have even asked the support staff of the respective casinos to help us list all the payment methods they offer for German players.
I hope that I have heard your question correctly, otherwise you can ask again.
This post has been translated automatically
Suggestions for improvement and forum extensions all in here
Nobody has liked this post so far
Maybe you could set up a search/filter function for casino groups (so that you can see at a glance that e.g. Rizk, Highroller and x, y, z belong together)? If that already exists or if my picked up info is so not true, this post sort of never happened.
btw: Thanks for your detailed statement, Matthias.
This post has been translated automatically
Suggestions for improvement and forum extensions all in here
Nobody has liked this post so far
Aha, thank you, I have not seen.
But good to know, thanks for the info, Julian.
This post has been translated automatically
Suggestions for improvement and forum extensions all in here
Nobody has liked this post so far
This post has been translated automatically
Suggestions for improvement and forum extensions all in here
Nobody has liked this post so far
Nice to see that some suggestions and criticisms were implemented.Also, I would like to welcome Caro very warmly in the GJ team.
1 month is quite within the framework, which concerns the timeliness of the information.I had only discovered the access for Casino Manager / Reps.How far the is used, I was not aware.I was pleased when the first test report was also published with a matching forum thread.Here I would have created a separate section for the community, somewhere under Online Casinos, etc.If the reports should be sustainable and well sorted findable, you could start directly with it.Under "Online Casinos" goes down between the other Topic's and becomes confusing.
Otherwise, it would be great if not only test reports new casinos reinkommen, but also specifically threads / reports for the Top Rated Casinos are created.dort plays after all a large part of the community.ich bin gespannt.
Why I have not reported directly to the GJ team was simple.Since you were covered according to their own statement with tasks in the background, I let it be good with a contribution here.That's it
This post has been translated automatically
Suggestions for improvement and forum extensions all in here
Nobody has liked this post so far
This post has been translated automatically
Suggestions for improvement and forum extensions all in here
Nobody has liked this post so far
In my opinion, the lottery offers a negative incentive, we know that there are users who would sell their grandma for ne 10 PSC.
Maybe you can counteract this.
I think you know the "special threads" we are talking about.
I also know that every post, every activity is important for you, but for new users it is sometimes deterrent to read here in the actually On Topic areas only spam, insults or conspiracy theories.
Maybe you will find some kind of happy medium here.
This post has been translated automatically