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Feedback: Ratings are shaped when not appropriate.

Topic created on 25th Aug. 2020 | Page: 1 of 2 | Answers: 12 | Views: 2,845
Tostie91
Amateur
Dear Gamblejoe Team / Sabine,

I am very happy to be allowed to be at gamblejoe and follow daily the activities here, only one is not going in my opinion at all :

If in a review of a casino's "x" something I do not like based on my experience, such as the bonus program. Then that must be accepted and not be corrected in favor of the casino otherwise no publication.

This is in my opinion for a neutral portal like this here an ABSOLUTE no-go!

I am grateful for any help I have already taken and continue to be a loyal member, but reviews should be absolutely free according to a normal, value-free and neutral wording, may be submitted

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sippi
Expert
Changed in what way? Will the rating only be published if you write it more positively?

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Sabine
Experienced
Hello Tostie91,
nice that you started rating casinos. In fact, we check all reviews for their truthfulness.
I remember that you wrote in your review that there is no Cashback system for high rollers.
Furthermore, you wrote that the wins in the Jackpot wheel are not bet dependent.
Here it is that there are 2 or even 3 different jackpot wheels. Green, Blue and Golden.
Depending on how much money you bet at Videoslots, you get one or the other wheel and the wins from this wheel of fortune are then usually without turnover requirements, are accordingly real money.

On top of that, in addition to your untruthful statements on the subject of Bonuses, you have also set the star rating negatively.
Unfortunately, all these statements do not correspond to reality - according to my information, Videoslots has a cashback system called Weekend Booster.
I.e. when you play a slot, no matter if you win or lose, you automatically collect money in a "Vault" in the background. On Sunday you will get this money credited to your player account.
The credited amount is also not subject to any turnover conditions and the money can be wagered or cashed out immediately as real money.
You are welcome to describe your personal experiences with the bonus program, e.g. that you do not like the cashback or that it seems too little, but to say "There is no cashback" - does not correspond to the truth and is not fair to the casino.

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Caro
Expert
sippi wrote on 08/25/2020 at 3:29 pm: Changed in what way? Will the review only be posted if you write it more positively?

Hello sippi, before there are misunderstandings here, just again briefly also from me the info that also negative evaluations are let through, as long as they correspond to the truth, no misinformation contain, which could misunderstand other users.

for example, the statement that there is no Cashback at Videoslots.

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garfield68
Elite
of course there is Cashback at Videoslots, I often play there and then get my cashback every Friday in the form of real money credit posted to the casino account

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Tostie91
Amateur
Then I guess I have to sit down with Videoslots and Mrvegas, I was told there is no Cashback

Sorry

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RiverSong
Legend
in principle, everything at Videoslots is Cashback in various forms weekendbooster, all wheels, all freerollbattles, even clash of spins can be counted among them.

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garfield68
Elite
Tostie91 wrote on 08/25/2020 at 16:52: Then I guess I have to sit down with Videoslots and Mrvegas, I was told there was no Cashback

Apologies.

at Mr Vegas you even get 2x cashback the week. once on monday ( if you are among the first 700 i think) and then also on friday for your turnover of the whole week

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Tostie91
Amateur
garfield68 wrote on 25.08.2020 at 18:11
at Mr Vegas you even get 2x Cashback the week. once on monday ( if you are among the first 700 i think) and then also on friday for your sales from the whole week.

Thanks for the info, I'll just send that directly to the. Like I said would never claim anything that hasn't happened to me personally. In these two stores I have left four-digit amounts and explicitly asked how it behaves with cashback for the future, one denied and referred to the? Rainbow weekend booster? With a ridiculous 2.67 euros

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Tostie91
Amateur
Caro wrote on 25.08.2020 at 15:36
Hi sippi, before there are misunderstandings here, just again briefly also from me the info that also negative reviews are let through, as long as they correspond to the truth, do not contain misinformation that other users could misunderstand.

for example, the statement that there is no Cashback at Videoslots.

Feel free to close if you like

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