what's going on with Wunderino? I've only deposited small amounts there a few times. Since I didn't win anything, I stopped playing there. This week I participated in the fs out of curiosity and only won €40. I always pay out free winnings. Today is the 3rd day and there is no money. I wrote to Wunderino that since they can afford several million euros worth of TV advertising then they should allow quick payouts and that I would like to close my account when the money is paid out to me. the reply was within 3 minutes that the account was closed. But no money there:) I'm not talking about €40 because as you can see from the photos I share, I can afford much larger amounts. I advise against this crap.
According to the terms and conditions, payout takes up to 5 days - this is also written next to the selected payment method during the payment process. I don't know whether this means working days, but at Wunderino it can usually take a while and a week is not uncommon. Edit: bank working days are meant https://www.wunderino.de/de/about/terms/
Langhans_innen wrote on 07.05.2025 at 18:23: Payout time according to the terms and conditions up to 5 days - this is also written next to the selected payment method during the payment process. I don't know whether this means working days, but at Wunderino it can usually take a while and a week is not uncommon
Yes, this means working days
Audi0s6 wrote on 07.05.2025 at 18:04: what's going on with Wunderino? I've only deposited small amounts there a couple of times. Since I didn't win anything, I stopped playing there. This week I participated in the fs out of curiosity and only won €40. I always pay out free winnings. Today is the 3rd day and there is no money. I wrote to Wunderino that since they can afford several million euros worth of TV advertising then they should allow quick payouts and that I would like to close my account when the money is paid out to me. the reply was within 3 minutes that the account was closed. But no money there:) I'm not talking about €40 because as you can see from the photos I share, I can afford much larger amounts. I advise against this crap.
Edit by Julian: font color adjusted
I also paid out €35 there on Monday and nothing has arrived yet. So there are already two of us I was in the chat earlier and they said that I should wait until the 10th. If there's still nothing there, I should send them a statement from my account. But the payout was stored in their system.
They have restricted my account. I can't Deposit or withdraw anything (the withdrawal had to be made manually by the finance team) and I can't play any games because I'm no longer depositing anything there and I've already paid out an incredible €100. I've had trouble with them before (Warning from Wunderino - balance not paid out / what can I do about it? | GambleJoe® Forum (Page 1/4)). I would never recommend them. Withdrawals take forever and as soon as you make a few withdrawals and deposit nothing more, your account is restricted (although you are still in the red).
German casinos are simply the biggest, most ridiculous and most stagnant mess there is in this world, I would never use more than NoDep there and then it doesn't matter how long you wait for your money.
Zockerbernd wrote on 07.05.2025 at 18:42: German casinos are simply the biggest, most ridiculous and most stuck dirt there is in this world, I would never use more than NoDep and then it doesn't matter how long you wait for your money.
I agree, but it doesn't really work with them. They seem to block players who cash out a few times and never Deposit again. There are really few Online Casinos that I can recommend (despite the horrendous RTP values). Wunderino is certainly not one of them and, in my opinion, is better flop than top.
Go to the Live Chat there, if you catch a good employee and make some small talk and are polite, they pay out instat on request. I had 3 payouts there and got them after 12-24 hours after I went into the chat 😂
WithoutWings wrote on 07.05.2025 at 19:20: Wunderino always takes 3-5 days. StarGames almost always instant eg.
No that was once, you can't say that across the board, the last time I made withdrawals and credited them on the same day (bank transfer and Paysafecard), I was surprised myself.
StarGames always ~24h for me, AdmiralBet on the other hand instant 😅
Bwin also now processed after a few hours (approx. 4 or 5 hours) and credited to Paysafecard and not 28 hours as it says there
I was just in the chat about my payout. I haven't received it yet.
I was asked for an account statement in PDF form. Unfortunately, I can't generate this at Sparkasse and only receive it at the end or beginning of the month. I showed them a picture of my online banking (incl. account number and all transactions that occurred in the period), but they really want an account statement. I haven't had one yet. I once deposited €2,500 that was never credited and a picture was enough.
I'll probably have to wait until next month. Well, it's already May 10th, so only 3 weeks to go. Still, it's unnecessary that they won't accept a picture like that.
frapi07 wrote on 10.05.2025 at 11:07 am: So I was just in the chat about my payout. I haven't received it yet.
I was asked for an account statement in PDF form. Unfortunately, I can't generate this at the Sparkasse and only get it at the end or beginning of the month. I showed them a picture of my online banking (incl. account number and all transactions that occurred in the period), but they really want an account statement. I haven't had one yet. I once deposited €2,500 that was never credited and a picture was enough.
I'll probably have to wait until next month. Well, it's already May 10th, so only 3 weeks to go. Still, it's unnecessary that they won't accept a picture like that.
If you don't want to wait, you can also go to a savings bank and say that you want to switch back to paper account statements, which will be done immediately and can be used straight away.
Wunderino number not out
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Edit by Julian: font color adjusted
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Yes, this means working days
I also paid out €35 there on Monday and nothing has arrived yet. So there are already two of us I was in the chat earlier and they said that I should wait until the 10th. If there's still nothing there, I should send them a statement from my account. But the payout was stored in their system.
They have restricted my account. I can't Deposit or withdraw anything (the withdrawal had to be made manually by the finance team) and I can't play any games because I'm no longer depositing anything there and I've already paid out an incredible €100. I've had trouble with them before (Warning from Wunderino - balance not paid out / what can I do about it? | GambleJoe® Forum (Page 1/4)). I would never recommend them. Withdrawals take forever and as soon as you make a few withdrawals and deposit nothing more, your account is restricted (although you are still in the red).
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Wunderino number not out
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I agree, but it doesn't really work with them. They seem to block players who cash out a few times and never Deposit again. There are really few Online Casinos that I can recommend (despite the horrendous RTP values). Wunderino is certainly not one of them and, in my opinion, is better flop than top.
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Wunderino number not out
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Wunderino number not out
Nobody has liked this post so far
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Wunderino number not out
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No that was once, you can't say that across the board, the last time I made withdrawals and credited them on the same day (bank transfer and Paysafecard), I was surprised myself.
StarGames always ~24h for me, AdmiralBet on the other hand instant 😅
Bwin also now processed after a few hours (approx. 4 or 5 hours) and credited to Paysafecard and not 28 hours as it says there
Sometimes I really ask myself why, why, why 😅
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Wunderino number not out
Nobody has liked this post so far
I was asked for an account statement in PDF form. Unfortunately, I can't generate this at Sparkasse and only receive it at the end or beginning of the month. I showed them a picture of my online banking (incl. account number and all transactions that occurred in the period), but they really want an account statement. I haven't had one yet. I once deposited €2,500 that was never credited and a picture was enough.
I'll probably have to wait until next month. Well, it's already May 10th, so only 3 weeks to go. Still, it's unnecessary that they won't accept a picture like that.
This post has been translated automatically
Wunderino number not out
Nobody has liked this post so far
If you don't want to wait, you can also go to a savings bank and say that you want to switch back to paper account statements, which will be done immediately and can be used straight away.
This post has been translated automatically