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gamble1, on 11th May. 2024 at 09:05 am CEST
Videoslots again. Are their support staff slaves or do they actually get paid...
Nobody has liked this post so far
Upola's nonsense I ignore for now.
Ankor, what you describe clearly shows that the customer is not taken seriously by the customer service in many areas or even considered a nuisance. Whether by overtaxing or simply arrogance.
And some views here, that everything was done right and you should not annoy the support, gives such behavior tailwind. You support something like that.
How do they know what exactly the job of a support employee looks like? Are they themselves, do they know the employees, have they done an internship there?
Maybe it's because I grew up in a different time, when it was still common to be polite and respectful, especially at companies and in the service industry. 20 year olds today may not realize that, preferring to keep their heads down and get stroppy with others themselves afterwards. Can be yes.
By the way, you don't pay in to lose, quite the opposite. You play there and use your money to win and at least have fun if it doesn't come to the hoped-for win.
According to your arguments, otherwise the casinos would have to advertise that you pay in extra to get rid of your money. Makes no sense at all.
So it's not that the same soup always doesn't taste good anymore, but that it's oversalted, cold, watery or not even there in the first place.
We can probably go on discussing this for a long time. If some people are not familiar with the rules of etiquette and think that you should just not annoy the poor employees and best of all slap yourself in the face because the casino is simply always right, then we will not come to an agreement.
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Videoslots again. Are their support staff slaves or do they actually get paid...
Nobody has liked this post so far
1. is not really about judging the employee's behavior as wrong or right. It was simply the expected reaction and for my taste not inappropriate.
2. i have never worked in a call center, but know people who have (admittedly not for a casino) and it is actually always about answering a certain quota of inquiries. And that will not be possible if you deal with requests long and personally, which are actually no requests at all, because there is no solution to it, except a few nice words.
3. the whole thing is actually nothing about which you should get excited.For this, the time is too bad, just as little it actually makes sense there 30 pages to write.
From therefore I am this point with Kaffeelicht agree that one could probably go on forever so but will not agree. This has already proven enough other threads.
However, I do not say that the casino is always right.um das mal klar zustellen?
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Videoslots again. Are their support staff slaves or do they actually get paid...
Nobody has liked this post so far
So to be polite and respectful I have also learned...it just makes no sense to cry the support full if you win nothing...what should they do there? Sure you get upset when you have a bad streak but I would be totally embarrassed then to whine at the support and show them that I get my gambling obviously net in the handle...there I would have as a support also no bock on it to take care of all the whining chats when vll. still others with important things come. Therefore, the support has reacted absolutely right even if they are copy and paste messages...
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Videoslots again. Are their support staff slaves or do they actually get paid...
Nobody has liked this post so far
If you don't want to do that, you would be wrong in this job.
They don't do it out of the goodness of their hearts, they get paid for it. Customer support means that they are there for the customers. In the sense of the rules of the casino, as well as for customers AND the casino.
Copy & paste and then twice the same, means: "I don't care about you as a customer. You're out of luck. Go away."
It would have made sense to write your own texts and point out that you can not do anything as chat support and you can turn to superiors.
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Videoslots again. Are their support staff slaves or do they actually get paid...
Nobody has liked this post so far
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Videoslots again. Are their support staff slaves or do they actually get paid...
Nobody has liked this post so far
I had written so, but I would like to take back or correct.That sounds as if the thread starter would criticize the other opinions here. But he has not at all, he has even asked in the initial post, what the others think about it!
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Videoslots again. Are their support staff slaves or do they actually get paid...
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Again: Then he (or she) has the wrong job. Then the person should go into accounting or into any job in which he has nothing to do with people.
If a doctor doesn't want to treat patients properly, he is also out of place.
We're going around in circles. I also don't even know if I'm not discussing here partly with support staff, so it makes no sense at all.
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Videoslots again. Are their support staff slaves or do they actually get paid...
Nobody has liked this post so far
So I'm not one, I assure you✌️?
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Videoslots again. Are their support staff slaves or do they actually get paid...
Nobody has liked this post so far
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Videoslots again. Are their support staff slaves or do they actually get paid...
Nobody has liked this post so far
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