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Online Casinos in general: StarGames experience (Page 112)

Topic created on 04th Jan. 2022 | Page: 112 of 166 | Answers: 1,650 | Views: 206,672
StarGames_Official
Experienced
Saphira wrote on 11.12.2023 at 13:35:

I wasn't upset, just wondering if the idea of splitting the 6000 euros into 12 installments, each of which is still to be implemented, was yours or the organizer's. It could have been Greentube. That would have interested me.

We don't understand that. The brand is called StarGames, and the people with the idea work for the company called Greentube, which has the license for the German market.

So the two are not different, they belong together.

This post has been translated automatically

StarGames_Official
Experienced
Max_Bet wrote on 11/12/2023 at 14:25:
I was actually concerned with your completely inappropriate sarcasm. Even more so towards a member who if, always constructively criticizes.

That's what prompted my comment. Incidentally, it can be written 20 times in your terms and conditions. It is simply ridiculous to divide a win into 12 months. Sure, 500 extra per month tastes good, but 6k all at once tastes better. You also want your wages in full for the first time, or do you work at StarGames with deductions ...? 🤔

So you can be sarcastic, but we can't?

Just because a member "always criticizes constructively", we will still write back if we find the current criticism inappropriate. Of course, there is still the possibility that we think differently about the same action.

We generally find it a bit of a shame that nothing can ever be good enough:


  • If you get 10 free spins, why only 10?

  • If you get 20 free spins, why only 20?

  • If you get 40 Super Spins, why are the Super Spins and why with a maximum win of 40 euros?

  • If you get the chance to win 6,000 euros, why not credit it directly?



If we were to credit it directly, it certainly wouldn't be good enough to have to wager it again

I hope you understand our approach. Of course we accept your criticism. Even if we get sarcastic feedback from .

And yes, your salary comparison doesn't fit, next time write to your company and tell them that you don't want your annual salary on a monthly basis, but directly on January 1st of the year in a bank transfer.

This post has been translated automatically

Max_Bet
Expert

StarGames_Official wrote on 11.12.2023 at 16:10:And yes, your salary comparison doesn't fit, next time write to your company that you don't want your annual salary monthly, but directly on January 1st of the year in a bank transfer.


I'll bring it up when I get the chance 🙏🏻

This post has been translated automatically

Toastbrot
Amateur
StarGames_Official wrote on 11.12.2023 at 16:10:
So you guys can be sarcastic, but we can't?

Just because a member "always criticizes constructively", we will still write back if we find the current criticism inappropriate. Of course, there is still the possibility that we think differently about the same action.

We generally find it a bit of a shame that nothing can ever be good enough:


  • If you get 10 free spins, why only 10?

  • If you get 20 free spins, why only 20?

  • If you get 40 Super Spins, why are the Super Spins and why with a maximum win of 40 euros?

  • If you get the chance to win 6,000 euros, why not credit it directly?



If we were to credit it directly, it certainly wouldn't be good enough to have to wager it again

I hope you understand our approach. Of course we accept your criticism. Even if we get sarcastic feedback from .

And yes, your salary comparison doesn't fit, next time write to your company and tell them that you don't want your annual salary on a monthly basis, but directly on January 1st of the year in a bank transfer.


In the broadest sense, I see the criticism as a kind of recognition, at least from my point of view. For me, you are clearly the best casino in Germany in terms of the overall package.


Be it the service, the structure of the site, the number of games, the speed or the support, which is exemplary both here in the GJ forum and directly from you.

At the same time, however, my expectations of this casino grow, at least unconsciously, with such a position.

It sometimes happens that I simply don't understand some of the methods of what we call marketing or I think that this company doesn't really need it. The best example is this "Super Spins" discussion about why you have to call them that, etc . Of course I'm aware that other providers also do this to some extent, but I personally don't expect anything else because some of them are so unattractive anyway that I understand that they have to lure people in somehow.

I don't know if many people think like that, but for me it's certainly the case that even if it's not always right or a fair standard, I often set a very high bar in terms of what I expect from you because you offer the best service and comfort.

However, I would never want to swap places with the StarGames manager here because it feels like there's hardly a day when there isn't a knock on it 😉

I really appreciate the exchange that takes place here every day... Other providers don't seem to make the effort here despite being represented here. I think many people probably see it the same way.




This post has been translated automatically

frapi07
Expert
StarGames_Official wrote on 11.12.2023 at 16:10:
So you guys can be sarcastic, but we can't?

Just because a member "always criticizes constructively", we will still write back if we find the current criticism inappropriate. Of course, there is still the possibility that we think differently about the same action.

We generally find it a bit of a shame that nothing can ever be good enough:


  • If you get 10 free spins, why only 10?

  • If you get 20 free spins, why only 20?

  • If you get 40 Super Spins, why are the Super Spins and why with a maximum win of 40 euros?

  • If you get the chance to win 6,000 euros, why not credit it directly?



If we were to credit it directly, it certainly wouldn't be good enough to have to wager it again

I hope you understand our approach. Of course we accept your criticism. Even if we get sarcastic feedback from .

And yes, your salary comparison doesn't fit, next time write to your company and tell them that you don't want your annual salary on a monthly basis, but in one transfer on January 1st of the year.


Saphira wasn't complaining about the profit opportunity, but about the misleading and the lack of transparency. I actually see it similarly. If I read that I can win 6000€, I'm so lucky and get drawn and I get the win amount credited bit by bit over a year in the form of 1x bonus, then I would also feel like I've been taken for a ride.

If it was clearly stated (and not just in the terms and conditions), then nobody would have a reason to complain.

This post has been translated automatically

Simbda
Top Member
Are you all making a fuss? You're not going to win anything anyway, so why make such a fuss. ?

This post has been translated automatically

MisterL
Expert

StarGames_Official wrote on 11.12.2023 at 16:10:
So you guys can be sarcastic, but we can't?

Just because a member "always criticizes constructively", we will still write back if we don't find the current criticism appropriate. Of course, there is still the possibility that we think differently about the same action.

We generally find it a bit of a shame that nothing can ever be good enough:


  • If you get 10 free spins, why only 10?

  • If you get 20 free spins, why only 20?

  • If you get 40 Super Spins, why are the Super Spins and why with a maximum win of 40 euros?

  • If you get the chance to win 6,000 euros, why not credit it directly?



If we were to credit it directly, it certainly wouldn't be good enough to have to wager it again

I hope you understand our approach. Of course we accept your criticism. Even if we get sarcastic feedback from .

And yes, your salary comparison doesn't fit, next time write to your company and tell them that you don't want your annual salary on a monthly basis, but directly on January 1st of the year in a bank transfer.


yes, but if the spin tax is added to the one-off transfer, it would be wiser not to link the 6000,- to sales conditions

This post has been translated automatically

Saphira
Expert

StarGames_Official wrote on 11.12.2023 at 16:10:
So you guys can be sarcastic, but we can't?

Just because a member "always criticizes constructively", we will still write back if we find the current criticism inappropriate. Of course, there is still the possibility that we think differently about the same action.

We generally find it a bit of a shame that nothing can ever be good enough:


  • If you get 10 free spins, why only 10?

  • If you get 20 free spins, why only 20?

  • If you get 40 Super Spins, why are the Super Spins and why with a maximum win of 40 euros?

  • If you get the chance to win 6,000 euros, why not credit it directly?



If we were to credit it directly, it certainly wouldn't be good enough to have to wager it again

I hope you understand our approach. Of course we accept your criticism. Even if we get sarcastic feedback from .

And yes, your salary comparison doesn't fit, next time write to your company and tell them that you don't want your annual salary on a monthly basis, but in one transfer on January 1st of the year.


If you read my first post on the subject again, you'll see that I didn't actually complain at all. I was merely being sarcastic and pointing out the lack of transparency. Frapi07 has just clearly and aptly described what I was talking about. Max_Bet as well. Thank you for that. I think you actually know exactly what I mean. And of course I took into account that my sarcasm could also be met with sarcasm. Why not, I'm not made of absorbent cotton. I didn't find your answer unpleasant for a second. It was your spontaneous reaction and that's perfectly legitimate. Besides, I like sarcasm.

Even though you might be tearing me apart right now, I have to say that I find your bet here very commendable and actually like you. I've been reading here for a long time and I know that no other casino shows such commitment in the forum. That is your unique selling point here. And as many others have said, there are obviously other things that set you apart from other licensed casinos.

This post has been translated automatically

Donnie
Expert

eloquente wrote on 11.12.2023 at 16:38:
In the broadest sense, I also see the criticism as a kind of recognition, at least from my side. For me, you are clearly the best casino in Germany in the overall package.


Be it the service, the structure of the site, the number of games, the speed or the support, which is exemplary both here in the GJ forum and directly with you.

At the same time, however, my expectations of this casino grow, at least unconsciously, with such a position.

It sometimes happens that I simply don't understand some of the methods of what we call marketing or I think that this company doesn't really need it. The best example is this "Super Spins" discussion about why you have to call them that, etc . Of course I'm aware that other providers also do this to some extent, but I personally don't expect anything else because some of them are so unattractive anyway that I understand that they have to lure people in somehow.

I don't know if many people think like that, but for me it's certainly the case that even if it's not always right or a fair standard, I often set a very high bar in terms of what I expect from you because you offer the best service and comfort.

However, I would never want to swap places with the StarGames manager here because it feels like there's hardly a day when there isn't a knock on it 😉

I really appreciate the exchange that takes place here every day... Other providers don't seem to make the effort here despite being represented here. I think many people probably see it the same way.





Are you serious? Far too few game providers, meanwhile more than weak bonus offers, LUGAS database problems, hints of Gambling addiction if you Deposit twice at night, wins underground, etc. The only thing you can jerk off to are the almost instant payouts, many payment methods and a little support, but at most here in the forum, they are not always competent in the chat either. Have the fanboys here been given a free T-shirt or what?

This post has been translated automatically

gamble1
Legend
But what's the problem there? At Sat1 and Pro7 when they lottery the annual salary again you also get 200,000 € but spread over 4k per month for XX years

So such payout methods are really not funny and if it is only the condition to realize the 500 € per month 1 time I can easily do it even in a DE box

I really don't understand the problem as if it would cost you something to be able to participate

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