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Online Casinos in general: Platincasino - €100 credit gone

Topic created on 29th Oct. 2020 | Page: 1 of 2 | Answers: 11 | Views: 3,982
KarloKrasso
Visitor

Platincasino - €100 credit gone

29th Oct. 2020, at 02:33 am CET#1
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Hello!
I am a bit irritated
Had bought free spins via PlatinCoins, won on it just something, multiplied this bonus amount - and when the turnover was reached, I could convert that into 100€ real money. Now I stood there with my 100€ real money and multiplied this, up and down without claiming further Bonuses, everything was cancelled / converted.

Was then at some point back to 104 on the slot Royal Seven XXL.
Normal 20ct bet, the whole time
Zack, from now on 100 € were gone, for a spin, according to history.

This bet is not even possible with Royal Seven XXL

Support is already written to, but I think that's closing time

100 euros are already a nice little money and I am now a little frustrated

Does anyone know / had the same problem?


Greetings

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Falko
Icon

Platincasino - €100 credit gone

29th Oct. 2020, at 02:47 am CET#2
1 Like

Liked this post: Avatar von KarloKrasso KarloKrasso
I just checked Platin Casino for Royal Seven XXL, but I can only check the stakes in play money mode. In real money you can only set as high as you have credit on it. So the maximum bet is 100 euros, but if you press Max, it does not start spinning immediately. Then you would accidentally press Max, still have to click afterwards extra on turn that it then comes so far. But recently someone had also written here in the forum, if one converts his Bonus money in Platin in real money may also there meanwhile the maximum payout only 100 euros. That was not so at the time, but I do not know if that is really so there now.

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Nickii45
Expert

Platincasino - €100 credit gone

29th Oct. 2020, at 03:02 am CET#3
1 Like

Liked this post: Avatar von KarloKrasso KarloKrasso
It has happened to me in the years so often that suddenly the max rotation sum was there, although I have done nothing and 50 or 40 euros were gone
I could not prove it but that it has switched by itself ☹
End of the song no one believed me the money was gone ...
Believe the build it so. 🙄🙄
And often with a bonus then it says namely you have exceeded the 5 euros 🤔🤔hope for you they pay it out, but do not believe it....
Was at platin VIP and was locked because of a mistake in all the years.

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KarloKrasso
Visitor

Platincasino - €100 credit gone

29th Oct. 2020, at 03:03 am CET#4
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I have not changed the stake, have also not come to "max". And then my entire credit would have been gone, from 104 to 0, but was then from 104 to 4. Before this whole situation has started, I booked me from 100€ credit 40€ to my bank account. Then I have won something and about 30 minutes later happened just as described here.

Short version

0 Euro balance => PlatinCoins spent for 15 free spins => Won something => Converted this bonus => Clicked on "Congratulations. Eligible for real money conversion." (or similar - My account > Balance > Conversion) => 100€ real money => Played with it some more, made more out of it => 40 Euro booked out => played again for some time => started Royal Seven XXL => after some dozens of spins nothing noticeable => all at once 100 Euro gone without having done anything else than before

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Anonym

Platincasino - €100 credit gone

29th Oct. 2020, at 05:00 am CET#5
1 Like

Liked this post: Avatar von krabbe666 krabbe666
Hello, usually there is a game history that you can view?
Could you please post it here? The last three rounds should be enough

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upola
Legend

Platincasino - €100 credit gone

29th Oct. 2020, at 08:55 am CET#6
1 Like

Liked this post: Avatar von KarloKrasso KarloKrasso
Has happened to me a few times, but was my own fault.
I can not believe that this has set itself.
It is more likely that you have somehow come to Max bet.

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Hightower
Experienced

Platincasino - €100 credit gone

29th Oct. 2020, at 09:29 am CET#7
1 Like

Liked this post: Avatar von KarloKrasso KarloKrasso
Me similar has already happened with Platin, since the mouse must only a little Verutschen or come to it schwupp a mega turn made and nix Won Of course!

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needle34
Expert

Platincasino - €100 credit gone

29th Oct. 2020, at 07:16 pm CET#8
0 Likes

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That sounds really totally funny

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Begbie
Elite

Platincasino - €100 credit gone

29th Oct. 2020, at 09:13 pm CET#9
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In Gamomat games, the Risk ladder appears slightly offset from the Max Bet button.
Cursor placed in this area, if nen win comes, with mouse click into the ladder.
I do spins with the space bar and the other hand.
If the session was already a little longer in progress, my finger has twitched on the mouse button, although no win had come in yet. The consequence is, it is set to Max Bet. Well, and if the spin hand on the space bar was then faster than I had consciously noticed the error, a spin on Max Bet was already gone

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KarloKrasso
Visitor

Platincasino - €100 credit gone

29th Oct. 2020, at 09:33 pm CET#10
0 Likes

Nobody has liked this post so far
Good evening!
Thank you for all the replies.

Since it is the most likely reason - and it was relatively late, I now also think that I just slipped unconsciously.
Annoying, but what can you do.

Imagine it comes on a 100€ spin a full screen


Have a nice evening

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