Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Paysafe Card account huge problem

Topic created on 03rd Dec. 2022 | Page: 1 of 1 | Answers: 8 | Views: 1,219
Der_Puppenspieler
Amateur
I registered with paysafecard.com a few years ago. But I no longer have my old email and cell phone number.

Have now made new account, but was rejected because only 1 account is allowed.

Write with them already over 1 week back and forth.

But they do not seem to check my problem.

Has anyone ever had the same thing there?

This post has been translated automatically

B****e
Give them a call, maybe it will clear up then

This post has been translated automatically

Falko
Icon
Maybe send them a screenshot of the front and back of your ID card, so that they can see in black and white that it really is you.

This post has been translated automatically

Der_Puppenspieler
Amateur

Falko wrote on 03.12.2022 at 18:20: Maybe also send a screenshot of the front + back of the ID card, so they see it in black and white, that you really are.

I have already done

This post has been translated automatically

Andre
Top Member
I was actually able to clarify this on the phone with customer service at the time. This is a very common problem and easy to solve. Unfortunately, you have to put up with waiting times.

This post has been translated automatically

gamble1
Legend

Andre wrote on 03.12.2022 at 21:33: I was actually able to clarify this with the customer service on the phone. This is a very common problem and easy to solve. Unfortunately, you have to put up with the waiting time.

Especially since you give more effort on the phone than via chat or e-mail because you talk from person to person and it is easier to understand and you do not like to simply turn away the other

This post has been translated automatically

Der_Puppenspieler
Amateur
And they speak German on the phone?

This post has been translated automatically

gamble1
Legend

Der_Puppenspieler wrote on 03.12.2022 at 22:13: And they speak German there on the phone?

Yes of course

This post has been translated automatically

Katyanoack
Experienced

Der_Puppenspieler wrote on 03.12.2022 at 17:48: I registered with them a few years ago on paysafecard.com. But I don't have my old email and mobile number anymore.

Have now made new account, but was rejected because only 1 account is allowed.

Write with them already over 1 week back and forth.

The check but apparently not my problem.

Has anyone had the same thing there?

Hi


Have also recently made a second account there . Went everything without problems. Everything was accepted. Just for your information.

This post has been translated automatically

Hot Topics2nd May. 2024 at 01:13 pm CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately