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Online Casinos in general: Frumzi - who knows the casino?

Topic created on 21st Apr. 2021 | Page: 1 of 2 | Answers: 15 | Views: 5,912
Lucy20
Rookie
Hello,

the Frumzi casino had until recently "only" a Curacao license, but since March also a MGA license. I have read here in the forum some good things about Frumzi and have therefore started to play there and also had luck. It is a Pay `n Play casino, for which you do not need an elaborate registration. Deposits and withdrawals are made via Trustly and so my wins were always in my bank account within a few minutes

But now, even after several payouts, I had persistent luck - a lucky streak, that is - and brought in more big wins at Frumzi; suddenly, it is no longer possible to pay out the wins via instant transfer. The chat tells me bland things: first, my account data was allegedly not correct - so I cancelled all withdrawals and carefully re-entered data... - no payout via Sofort; then it said that the money was already on its way to me. I had not selected Sofortüberweisung and therefore it takes 3-5 days. But you can only select Sofortüberweisung! What was particularly curious about this last story was that two hours later, another employee was able to cancel the withdrawal and transfer it back to the player account without any problems

So I requested a withdrawal again and asked in the chat, where it was now said that withdrawals generally take 3-4 days at Frumzi. On my reference that it took only 30 seconds last week, I was asked somewhat rudely, just wait. Wait now for two days, nothing happens

Has anyone experienced something similar? Will I get my money or do I have to fear something?

Annoying for the casino would be the stalling in that case - kept playing and won again - almost scary. Thanks for the congratulations in advance - they would have saved money if they had transferred the money immediately as always

Looking forward to experiences! Thanks and love to all!

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Paddington
Top Member
Frumzi belongs to 7 Stars, a chain known for withdrawal limits and recently refusing to pay out with bank, but this does not apply to all 7Starz casinos. In that case, players (who deposited with Paysafe) had to cash out in XRP (cryptocurrency Ripple). Before that, they were usually stalled for 1-2 weeks as well. I keep my fingers crossed for you!

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Lucy20
Rookie
SimonH wrote on 04/21/2021 at 20:25: Frumzi belongs to 7 Stars, a chain known for withdrawal limits and recently refusing to pay out with bank, but this does not apply to all 7Starz casinos. In that case, players (who deposited with Paysafe) had to cash out in XRP (cryptocurrency Ripple). Before that, they were usually stalled for 1-2 weeks as well. I keep my fingers crossed for you!

Okay, good to know. Payout limit can't be the problem, I'm still under the limits there. I hope, that with the payout in XRP does not come on me, with it I do not know myself at all... times wait and see how it goes on. I will report.

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wettibernd
Expert
I have also played on Frumzi, always paid out immediately within seconds. But were never larger amounts, so over 500€

Anyway, I have suggested the casino here since it has a MGA license. Julian then wrote to me that GJ does not want to work with the casino because they already had problems with the management in the past.

I hope that you get the money uncomplicated

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Lucy20
Rookie
wettibernd wrote on 22.04.2021 at 14:50: I have also played on Frumzi, always paid out immediately within seconds. But were never larger amounts, so over 500€

Anyway, I have suggested the casino here since it has a MGA license. Julian then wrote me that GJ does not want to work with the casino because they have had problems with the management in the past.

I hope that you get the money uncomplicated.

Okay, that doesn't sound so good... Today at least one withdrawal request of three running was processed; the money was then also immediately on the account; it is however only one fifth of the total profit. At least that's something. Let's see what else comes in the next few days... I'll report...

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Xardas
Amateur
I have played at Frumzi often with Trustly and everything was always transferred within seconds, even 1800 euros several times only take the then also sometime fees and therefore I have stopped there, but have always paid when they had no MGA license.

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Lucy20
Rookie
Today the second payout was processed (5 days after request); money was immediately in the account again; one payout is still pending; then I can request further payouts

Was automatically prompted today when logging in to confirm the terms and conditions. Hope that means nothing bad. The terms and conditions seem strange to me in parts, but maybe I just have no idea; in any case, it sounds like Frumzi can declare everything null and void at any time, even in the case of unproven suspicion, etc

I'm really curious to see if it continues this well and all the win is paid out. i have received 40 percent. Keep you up to date.

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Lucy20
Rookie
Update Tuesday, April 27: Since last payout was still waiting (8 days already!) I have unfortunately become weak and have canceled, money was then quickly gone. Have then continued to play at NY Spins and recovered everything. Win was then after one day on the account - so it must be. So everything went well overall...

Frumzi, however, leaves an overall bad feeling; I don't know if I would have actually gotten my money at some point. In any case, I will not play there again for the time being

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Karim93HB

Hello,

i can't believe it... I have just played in the Frumzi Casino with a 300€ Trustly Deposit my balance up to 186.000€...
This is my biggest win so far in my ten year online casino career...
I am afraid that the casino will not pay me the sum... do you think there is a problem? The thing is that there are these limits, which means that payouts will take months, or how should I understand this?

Kind regards

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mowolum
Elite
but do not work with every bank

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