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Online Casinos in general: Costs at JackpotCity How do they arise?

Topic created on 19th Feb. 2019 | Page: 1 of 3 | Answers: 20 | Views: 5,070
Veggie2202
Hello all,
I'm brand new here and signed up because I have some questions.
My mother has probably played online at JackpotCity.
Now she is debited regularly, so daily (sometimes up to 3x a day!!) 100€.
She thinks she has nothing subscribed or similar.
Now my question:

Does anyone know this?
What is it about, is it not that you charge an account to play?
How can it then be that the casino can merrily debit up to 300€ daily?


Then another question:

My father thinks that online gambling is illegal and he wants to have the money withdrawn, is it that simple?
Somehow I can not explain it all so easily, but I know absolutely 0.0 in this area.
Who can help?
Many thanks
I would really appreciate it if sb could shed some light on this.

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illmnzi
Rookie
Hi, first of all I hope you are not a troll.

About your questions:

Neither from your bank account, nor from PayPal can an online casino "debit" money. For this, the casino would have to have a direct debit mandate. However, this is generally not possible in Germany.

Correct, it is so that you "load" your account.

Last question:

Your father should contact the professional association for gambling addiction. There you will get free legal advice (telephone hotline), and you will find enough information on www.forum-gluecksspielsucht.de.

good luck

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Veggie2202
Hello Illmnzi,
No, I am not a troll.

I think my mother put her credit card on there
Why she can't tell me. That's why I ask these stupid questions, because I just haven't found any answers
So is there a reason why they need the credit card data?

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Anonym
Veggie2202 wrote on 02/19/2019 10:29 pm: Hello Illmnzi,
No, I am not a troll.

I think my mom put her credit card on there
Why she can't tell me. That's why I ask these dumb questions because I just haven't found any answers
So is there a reason why they need the credit card data?

Your mother will Deposit 300 a day and not want to admit it.

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Veggie2202
That may be, so I wanted to ask it here
Because she claims she has nothing locked and she also means she no longer plays at all.
So you can practically indicate, you want to use so and so much money every day?

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Anonym
Veggie2202 wrote on 02/19/2019 at 22:42: That may be so, so I wanted to ask it here
Because she claims she hasn't completed anything and she also thinks she doesn't play at all anymore.
So you can practically brag, you want to use so and so much money every day?

Yes you can, but nothing is collected without your intervention. You log in and then transfer money to your casino account.

You could show your account history. There you can see when something was charged.

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wettibernd
Expert
The casino has an MGA license, so you can be 100% sure that no money will be debited. Each Deposit must be approved individually, otherwise this license would be immediately gone. So your mother is not telling the right story here, that's for sure

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Mitchmachine91
Rookie
Zockertyp89 wrote on 02/19/2019 at 10:33 pm
Your mom will Deposit 300 a day and not want to admit it.

... That's how it looks... actually you should be able to figure it out if you have no idea _COPY but good...

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Falko
Icon
But with 300 euros debited per day, then you have to be a millionaire. With a normal citizen that does not go long well, if daily from the account such an amount is taken. But maybe she is also really addicted to gambling and says to you only the casino would pull down this money by itself and in reality she always deposits it when none of you is near her. Sounds in any case very mysterious this story at least for me.

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Anonym
There really are better and better stories coming where this is going.

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