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Casimba Payout
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I have a problem with this casino.
Had deposited via Skrill 50Euro this gambled away and deposited again 50 so far so good.
Had a bit gedaddelt and played me up to just under 5k of course gone to cash out that was on 8.10
today came an email:
Dear Alex
>
> Your account has been found to be in breach of clause 7 of our Promotional Terms and Conditions:
>
> 7 - Deposits made via Skrill or Neteller are not eligible for the Welcome bonus and if taken, any winnings will be confiscated.
>
> Therefore, your withdrawal has been cancelled, your winnings have been confiscated and your Deposit of €100 has been returned to your gaming account.
>
> Regards
> Accounts Team
I have never taken a bonus I always play without and all of a sudden I should have taken.bin p**sed off.Gibts a possibility but the coal to get?
P.S Have read the AGB's before and there I take no bonus if it thereby expires
Best regards Alex
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Casimba Payout
Liked this post: Anonym
1. You have received a bonus, which works for many sites automatically with the first Deposit without having to explicitly select it - in this case, your win is wgn. AGB futsch.
2. You actually played without a bonus and did not claim anything else from the Welcome bonus (e.g. free spins), then they will have to pay you - in case of doubt with a detour via the MGA, the casino would then have to prove that you played with a bonus
LG
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Casimba Payout
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Casimba Payout
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Can not you see that in the transactions?
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Casimba Payout
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Casimba Payout
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Have you not seen that you have more than 50 euros credit?
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Casimba Payout
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Especially since I have not taken the bonus to 1000% because it is in the AGB's that it is then futsch
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Casimba Payout
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Try to explain by mail, and show a little remorseful...maybe there is still a little on goodwill.
Had the same thing at Slotplanet, then I got at least half.
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Casimba Payout
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Casimba Payout
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