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Deposit and withdrawal methods: VulkanVegas does not pay out

Topic created on 16th Jun. 2025 | Page: 1 of 1 | Answers: 5 | Views: 200
LucaG
Visitor
I have been waiting in vain for my payout for 14 days
Since 5 days they put me off on an email still nothing
The email that it was paid out came
I called the bank nothing
It's because of the casino

What can I do how do I contact the Curacao lizens would be happy about help

This post has been translated automatically

frapi07
Elite

LucaG wrote on 16.06.2025 at 17:47: I have been waiting in vain for 14 days for my payout
Since 5 days they put me off on an email still nothing
The email that it was paid out came
I called the bank nothing
It's up to the casino

What can I do how do I contact the Curacao lizens would be happy about help

Hey,

open a case on guru. But you need a VPN.

There the casino will be asked for a statement and maybe they will pay out.

Stay strong and don't gamble it away!

This post has been translated automatically

LucaG
Visitor
No gambling is not possible
Since it was paid out according to the system

This post has been translated automatically

frapi07
Elite

LucaG wrote on 16.06.2025 at 20:49: No gambling is possible
Since it was paid out according to the system

achsooo, then forget about Guru. Thought they don't pay out.

ok then it might take a few more days. But I think that after 2 weeks a casino actually asks for something like an account statement to see if it really hasn't arrived.

But I would recommend playing somewhere else. I've never had to wait 2 weeks. There are casinos where you don't have to wait an hour.

This post has been translated automatically

LucaG
Visitor
Yes the problem is waiting since 9.6 for the 350 Euro
According to VulkanVegas I have been waiting 5 days for a bank statement
Still nothing
Can't you contact their licenses somewhere?

This post has been translated automatically

frapi07
Elite

LucaG wrote on 16.06.2025 at 20:58: Yes the problem is waiting since 9.6 for the 350 euros
According to VulkanVegas I've been waiting 5 days for a bank statement
Still nothing
Can't you contact their licenses somewhere?

Unfortunately, the responsible authority will hardly help you... you have a better chance if you open a case with Guru.

This post has been translated automatically

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