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Reclaim/high bill from Platincasino (chargeback fees)
Nobody has liked this post so far
To explain: I have made several deposits via Klarna/Sofort to Deposit at Platincasino.
Everything went well, the amount was debited from my account as you know it and then the amount was credited to my player account.
A few days later I wondered why the payment was reversed to my bank account.
Now I have the problem that I wanted to pay something via Klarna and I could not. I called Klarna/Sofort why I can not do anything and it's because I have an open amount at Red Rhino (so Platincasino) and I should ask that at Platin.
Now Platincasino sends me an email, with the list of deposits that were not paid plus FOR EACH PAYMENT that was made 15€ chargeback fee! The email now says that I owe them over 900€.
I just don't know anymore, let alone what to do. How am I supposed to pay this. I am so stupid, but on the other hand why am I being penalized when the money was taken from my account...and everything else was given to the payment service provider. Now I panic that I get it with the collection zutun and I can never use Klarna again, as well as that I sit on the high bill and increases in the worst case even more, never had such a thing.
In the email it also says that I should pay the "debt" directly to Platin.
My plan was originally to stop using Platin and to reclaim everything through a law firm, since I had to find out during research that Platin somehow does not have a German license.
And now something like this comes up, I don't know if they want to punish me because I requested the transaction list.
Am perplexed
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Reclaim/high bill from Platincasino (chargeback fees)
Liked this post: Lionking
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Reclaim/high bill from Platincasino (chargeback fees)
Liked this post: hustlehoff
They know that too. You could talk to them about the taxes that are levied on every spin, which in their opinion is the reason why German customers can play there xD Because it is not paid to the state as they say So first stay relaxed. Keep calm. Best not to play at Platin.
That will run after ner time in the sand.
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Reclaim/high bill from Platincasino (chargeback fees)
Liked this post: hustlehoff
I also no longer intend to play at Platin or anywhere else, have after the last deposits at the beginning of the month, then researched how there are the chances, where I just noticed that Platin has no license. Therefore I wanted to turn now also with my documents to a law office, which have specialized particularly also in reclaim and Platin. To reclaim everything that has accumulated over the last few years in losses. Wanted to do so, in case it runs positively and I get my recovery. I have resolved in the future just let the fingers of it and start over.
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Reclaim/high bill from Platincasino (chargeback fees)
Liked this post: hustlehoff
I would also do so.
However, his IBAN is blocked at Klarna.
Evtl it will be unlocked only with positive feedback on the part of Platin again.
But that's not so bad. Also a kind of Gambling addiction prevention.
My Klarna is already blocked for a few years because of an open payment in a casino.
And you can gamble somewhere else...
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Reclaim/high bill from Platincasino (chargeback fees)
Nobody has liked this post so far
Thanks for your answer. That reassures me at least a little bit. I don't have any knowledge about this yet, but wouldn't the open invoice from Platin/Klarna also be settled if I, as already mentioned, turn with my documents to a law firm that specializes in reclaiming online gambling (especially Platin). Because if the case should occur that something like this is successfully enforced and Platin would have to refund everything to me, I would owe nothing more to Platin, so eigt also the open amount? Or am I completely on the wrong track...
To be honest, I don't have a clue, because I don't even know why the payment failed. Especially since it was debited. I'm beginning to suspect that Platin wants to push me into it, because I requested my data there, which must smell to them somewhere after reclaims. Why the possibly now want to enrich themselves in the high fees...is at least my guess. Since I have otherwise never had problems there in the last 3 years with any payments.
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Reclaim/high bill from Platincasino (chargeback fees)
Nobody has liked this post so far
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Reclaim/high bill from Platincasino (chargeback fees)
Nobody has liked this post so far
thank you
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