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Deposit and withdrawal methods: Payout to Mastercard does not arrive

Topic created on 05th Mar. 2018 | Page: 1 of 2 | Answers: 13 | Views: 9,017
Maja80
Amateur
Good morning.
Has it ever happened to anyone that money on the MasterCard does not arrive?
I had a withdrawal at Spintastic and until today no money is booked on the Mastercard.
The support does not really care about it, there I am put off.
It has been 2 weeks on tomorrow.
Normally the payouts are booked the next day but not this time.
Has anyone had this problem before?
I don't like to call Mastercard and ask.
Thanks in advance for your help

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effekt40
Rookie
HI

So I had made a withdrawal Friday at the casino also on Mastercard.

It was already posted on Saturday on the account, so everything super fast the have expected 4-5 days

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Anonym
BinaEngel wrote on 05/03/2018 at 08:07: Good morning.

I don't like to call MasterCard and ask.
Thanks in advance for your help

Sounds like your credit card is overdrawn or you've had other payment difficulties with it before?

Banks and credit card companies are allowed to withhold money from your card if you are in danger of defaulting, so they can clear your balance.

Perhaps also something in the direction?

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Maja80
Amateur
No that can not be.
Supposedly, according to Spintastic, a Deposit limit has been reached, which I have never heard of.
But well after a long back and forth by mail they posted the money again.
I am curious.
The whole thing is now dragging for 3 weeks and I'm just annoyed about this bad support

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Anonym
My God so long wait tugs at nerves
First of all what has the Deposit limit to do with the withdrawal. hinhalterei really. was the withdrawal all the time can be canceled?

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Maja80
Amateur
No not the Deposit limit of the casino.supposedly I have a deposit limit of the Mastercard. Strangely enough, payments from other casinos arrive.
I think they themselves do not understand what they write there from support.
The payout was on 20 February

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Anonym
Okay misunderstood ... ... Aufjedenfall unnecessary and annoying
Better to play really only in one or two stores where you can rely on it

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Anonym
domesum wrote on 11/03/2018 at 19:32: Okay misunderstood ... ... Aufjedenfall unnecessary and annoying
Better to play really only in one or two stores where you can rely on it

So I see that too. If you look for new casinos every time, you run the Risk of getting a bad one and winning big there

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Maja80
Amateur
I guess that's true. Although payouts via PayPal are always processed quickly there.

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tontoo2
Experienced
I did not even know that you can pay out on Mastercard. Thought with CC this would be possible with Visa, but not with MC.

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