Payments not received by Platin - now payment request
19th Jan. 2022, at 05:56 pm CET#1
0 Likes
Nobody has liked this post so far
Hello all,
I hope here a few tips or possibly someone has already made the experience and can help. I have deposited on 10.01. at Platin 160 EUR, that in 10 EUR steps. The whole thing I have done by instant bank transfer. All was well - money was booked to account, I could play. Today I fell out of all clouds. I got a mail from Platin that my account was blocked because payments have not arrived there. It is about the 160 EUR from 10.01., for each payment there are 15 EUR processing fees on top. That is 400 Eur. I looked at my savings bank account. Everything has been debited, nothing has been transferred back. I also called my bank advisor and explained the situation to her. She could not find any discrepancies in my account. I then sent a bank statement to Platin and contacted Caro. She said that Platin insists on the money. However, she wants to look into it again. My banker says I should not pay. Legally, they have no chance anyway. How do you see it? According to the account, everything is fine with me
Payments not received by Platin - now payment request
19th Jan. 2022, at 06:43 pm CET#2
0 Likes
Nobody has liked this post so far
Silvi2020 wrote on 19.01.2022 at 17:56: Hello dear,
I hope here a few tips or possibly someone has already made the experience and can help. I have deposited on 10.01. at Platin 160 EUR, that in 10 EUR steps. The whole thing I have done by instant bank transfer. All was well - money was booked to account, I could play. Today I fell out of all clouds. I got a mail from Platin that my account was blocked because payments have not arrived there. It is about the 160 EUR from 10.01., for each payment 15 EUR processing fees are added on top. That is 400 Eur. I looked at my savings bank account. Everything has been debited, nothing has been transferred back. I also called my bank advisor and explained the situation to her. She could not find any discrepancies in my account. I then sent a bank statement to Platin and contacted Caro. She said that Platin insists on the money. However, she wants to look into it again. My banker says I should not pay. Legally, they have no chance anyway. How do you see it? According to the account, everything is fine with me.
I would send them the 16 individual bookings, i.e. where it says when the value date and booking date was. That's all you can send them as a receipt.
Payments not received by Platin - now payment request
19th Jan. 2022, at 06:55 pm CET#4
0 Likes
Nobody has liked this post so far
Silvi2020 wrote on 19/01/2022 at 18:51: Yes good idea. But do they have any recourse then? What happens if you don't pay. Would this come back to me, no issue, but so...
If you don't pay well you will be locked up for 25 years and have to listen to Baby oh Baby on loop
Joking aside, I think if Caro can do nothing, then at most a letter from the Debt collector will receive. Whether they can seize accounts etc. I don't know, but I don't think so.
To read something like this always really upsets me when the bank says everything was properly booked from your account then you have fulfilled your part because it does not matter if there is a casino a Debt collection or Santa Claus comes then someone must just check on which bamboo line the dirt has stuck!
Platin insists on the money? With what basis and from whom do they demand that you have no default in any form because from your account everything was debited correctly
Do not worry some casinos have German debt collection companies that they assign there you can dispute the claim in case of need with evidence of your account and if it comes to the order to pay let them make an objection purely then it goes to the judge and is shot down to 1000% there and the costs can then bear themselves
Sorry but this makes me personally really angry if you demand money from someone although this person has fulfilled their obligation to 100% and then to read "You insist on the money" I'm directly on 180 because that can not be the customer is still to track with which Provider the coal hangs or what?
Payments not received by Platin - now payment request
19th Jan. 2022, at 07:00 pm CET#6
0 Likes
Nobody has liked this post so far
🤪 - oh before Debt collection comes, I'd rather pay that, because you have double costs in the end... I hope she can do something, ultimately I pay then triple
Payments not received by Platin - now payment request
19th Jan. 2022, at 07:03 pm CET#7
0 Likes
Nobody has liked this post so far
gamble1 wrote on 19.01.2022 at 18:58: To read something like this always really upsets me when the bank says everything was properly booked from your account then you have fulfilled your part because it does not matter if there is a casino a Debt collection or Santa Claus comes then just someone must check on which bamboo line the dirt has stuck !
Platin insists on the money? With what basis and from whom do they demand that you have no default in any form because from your account everything was debited correctly
Do not worry some casinos have German debt collection companies that they assign there you can dispute the claim in case of need with evidence of your account and if it comes to the order to pay let them make an objection purely then it goes to the judge and is shot down to 1000% there and the costs can then bear themselves
Sorry but this makes me personally really angry if you demand money from someone although this person has fulfilled their obligation to 100% and then to read "You insist on the money" I'm on 180
That really cheers me up. I've been in a bad mood all day because of this. I have checked my account twenty times. That was also in the period where Platin also had massive problems
Payments not received by Platin - now payment request
19th Jan. 2022, at 07:04 pm CET#8
0 Likes
Nobody has liked this post so far
Silvi2020 wrote on 19.01.2022 at 19:00: 🤪 - oh before Debt collection comes, I'd rather pay that, since have yes double costs in the end... I hope she can do what, ultimately I pay yes then triple
i would not. Wait first. 240€ is ne high sum and you have done nothing wrong.
Silvi2020 wrote on 19.01.2022 at 19:00: 🤪 - oh before Debt collection comes, I'd rather pay that, since you have double costs in the end ... I hope she can do what, ultimately I pay then triple
Sorry that I say so and please do not take offense but there you would be pretty stupid if you pay that
They have warned you with payments that they have verifiably received (through your bank) so the money is out of your control and thus your part is done and you can not be responsible if it hangs at Klarna or elsewhere or is lost
That would be like if media markt sends you a package and the post office loses it and you still have to pay for it
Companies usually make it pretty easy they shy away from the effort and prefer to dun the bona fide moron from vill he pays yes I have often experienced therefore always check each reminder as you have already done it through your bank
Payments not received by Platin - now payment request
Nobody has liked this post so far
I hope here a few tips or possibly someone has already made the experience and can help. I have deposited on 10.01. at Platin 160 EUR, that in 10 EUR steps. The whole thing I have done by instant bank transfer. All was well - money was booked to account, I could play. Today I fell out of all clouds. I got a mail from Platin that my account was blocked because payments have not arrived there. It is about the 160 EUR from 10.01., for each payment there are 15 EUR processing fees on top. That is 400 Eur. I looked at my savings bank account. Everything has been debited, nothing has been transferred back. I also called my bank advisor and explained the situation to her. She could not find any discrepancies in my account. I then sent a bank statement to Platin and contacted Caro. She said that Platin insists on the money. However, she wants to look into it again. My banker says I should not pay. Legally, they have no chance anyway. How do you see it? According to the account, everything is fine with me
This post has been translated automatically
Payments not received by Platin - now payment request
Nobody has liked this post so far
I would send them the 16 individual bookings, i.e. where it says when the value date and booking date was. That's all you can send them as a receipt.
This post has been translated automatically
Payments not received by Platin - now payment request
Nobody has liked this post so far
This post has been translated automatically
Payments not received by Platin - now payment request
Nobody has liked this post so far
If you don't pay well you will be locked up for 25 years and have to listen to Baby oh Baby on loop
Joking aside, I think if Caro can do nothing, then at most a letter from the Debt collector will receive. Whether they can seize accounts etc. I don't know, but I don't think so.
This post has been translated automatically
Payments not received by Platin - now payment request
Liked this post:
Max_Bet, 
Myngmyng
Platin insists on the money? With what basis and from whom do they demand that you have no default in any form because from your account everything was debited correctly
Do not worry some casinos have German debt collection companies that they assign there you can dispute the claim in case of need with evidence of your account and if it comes to the order to pay let them make an objection purely then it goes to the judge and is shot down to 1000% there and the costs can then bear themselves
Sorry but this makes me personally really angry if you demand money from someone although this person has fulfilled their obligation to 100% and then to read "You insist on the money" I'm directly on 180 because that can not be the customer is still to track with which Provider the coal hangs or what?
This post has been translated automatically
Payments not received by Platin - now payment request
Nobody has liked this post so far
This post has been translated automatically
Payments not received by Platin - now payment request
Nobody has liked this post so far
That really cheers me up. I've been in a bad mood all day because of this. I have checked my account twenty times. That was also in the period where Platin also had massive problems
This post has been translated automatically
Payments not received by Platin - now payment request
Nobody has liked this post so far
i would not. Wait first. 240€ is ne high sum and you have done nothing wrong.
This post has been translated automatically
Payments not received by Platin - now payment request
Liked this post:
Max_Bet, 
Saphira
Sorry that I say so and please do not take offense but there you would be pretty stupid if you pay that
They have warned you with payments that they have verifiably received (through your bank) so the money is out of your control and thus your part is done and you can not be responsible if it hangs at Klarna or elsewhere or is lost
That would be like if media markt sends you a package and the post office loses it and you still have to pay for it
Companies usually make it pretty easy they shy away from the effort and prefer to dun the bona fide moron from vill he pays yes I have often experienced therefore always check each reminder as you have already done it through your bank
This post has been translated automatically
Payments not received by Platin - now payment request
Nobody has liked this post so far
Oh are in sum even 400, from 160 mach 400. for each booking still 15 EUR processing fee
This post has been translated automatically