Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: New MuchBetter app version

Topic created on 15th Jul. 2020 | Page: 1 of 1 | Answers: 6 | Views: 1,246
ErikS
Amateur

New MuchBetter app version

15th Jul. 2020, at 07:05 pm CEST#1
0 Likes

Nobody has liked this post so far
Hi,

i have received an update of the Muchbetterapp. Now the app is complaining that I have no internet connection, which is not true. I don't seem to be the only one with this problem. Did anyone get this solved? Maybe clear the app cache?

Do not want to do that because otherwise I have to enter credentials again

This post has been translated automatically

sippi
Expert

New MuchBetter app version

15th Jul. 2020, at 07:23 pm CEST#2
0 Likes

Nobody has liked this post so far
So when you clear the cache, nothing should happen. But deleting app data triggers what you fear, and you should not do. I have the latest version from 30.06. (according to Play Store). But I have no problems with it.

This post has been translated automatically

Jojolino
Amateur

New MuchBetter app version

15th Jul. 2020, at 08:04 pm CEST#3
0 Likes

Nobody has liked this post so far
I also have the latest version of the app installed, have IOS and NO problems.

Uninstall the app and play it again.

This post has been translated automatically

sippi
Expert

New MuchBetter app version

15th Jul. 2020, at 08:09 pm CEST#4
0 Likes

Nobody has liked this post so far
Jojolino wrote on 07/15/2020 at 20:04: Uninstall the app and play it again.

That's what he's trying to prevent

This post has been translated automatically

ErikS
Amateur

New MuchBetter app version

15th Jul. 2020, at 08:49 pm CEST#5
0 Likes

Nobody has liked this post so far
Have now tested around:

1. Reinstalled app. No fix.
2. Started a few more times: Went. Verification of the phone number came. (SMS code)
So you don't need credentials.
3. Huh? Why does it work sometimes and sometimes not?
4. Suspicion of VPN lock! Habs 2-3 times tried and seems to be the VPN.

Can anyone verify this?

This post has been translated automatically

ErikS
Amateur

New MuchBetter app version

17th Jul. 2020, at 08:03 am CEST#6
0 Likes

Nobody has liked this post so far
Update: Support has confirmed my suspicions. They hsben problems with VPN connections and a fix is coming.

I don't quite buy it and think that you don't block VPN connections by accident.

This post has been translated automatically

sippi
Expert

New MuchBetter app version

17th Jul. 2020, at 09:12 am CEST#7
0 Likes

Nobody has liked this post so far
Then you'll have to add the MuchBetter app to the exceptions that should not use the VPN connection.

This post has been translated automatically

Hot Topics12th May. 2025 at 05:35 pm CEST

Online Casinos
0
Miscellaneous
0
Jackpots
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2025 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately