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Deposit and withdrawal methods: My Platincasino payout has disappeared (Page 2)

Topic created on 22nd Sep. 2023 | Page: 2 of 3 | Answers: 34 | Views: 2,487
ExSpielsuchti
Amateur

My Platincasino payout has disappeared

26th Sep. 2023, at 01:15 pm CEST#16
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gamble1 wrote on 09/26/2023 at 13:12:
Refuse a legal transaction what bank does that ? We are not the only ones who have to abide by the contract

I was just talking about "can happen", I am not the bank, just an employee.

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gamble1
Legend

My Platincasino payout has disappeared

26th Sep. 2023, at 02:18 pm CEST#17
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ExGame Addict wrote on 09/26/2023 at 13:15:

I was just talking about "can happen", I am not the bank, just an employee.

Yes that's not what I'm saying

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Flakk
Rookie

My Platincasino payout has disappeared

26th Sep. 2023, at 02:42 pm CEST#18
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kcone wrote on 09/22/2023 at 1:47 pm: Hello everyone!

I have once on 13.09 (around 99€) and once on 15.09 (around 183€) requested payout, which were also confirmed. Until today I am waiting for the money, but each since 13.09 and 15.09 they stand as "booked" in my Platincasino account.

On inquiries at the support chat they can not give me any exact information why, why, why the money has not arrived at me. Each time they point out that it has already been booked and sent to Platincasino.

I am now extremely angry and cannot understand why both withdrawals have not arrived after 7 and 5 banking days respectively. The payout to credit card went fast and smoothly the first time, but on 13.09 and 15.09 I was prompted to make the payout to my bank account.
The money has therefore "disappeared", but they do not offer me any real help, as I understand it.

I should send account statements from 13.09 to today, which I do not have, because my bank provides only 1x monthly account statements in online banking and a screenshot of my account transactions can not serve as proof.

Maybe someone here has had similar experiences. I just want to have my money.

The same problem I have with mr.bet with the account statements, these assholes know that and hope that you lose the money in time again.

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kcone

My Platincasino payout has disappeared

30th Sep. 2023, at 10:12 am CEST#19
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After 2 weeks I have the money on the Platin account again. Supposedly it is rejected by the bank and booked back.

Would therefore mean in reverse my own bank wants me to gamble, but not that I win.😂

Otherwise I don't have any withdrawal options. I rather think Platin is trying to delay it further so I might end up gambling it away.

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gamble1
Legend

My Platincasino payout has disappeared

30th Sep. 2023, at 03:09 pm CEST#20
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kcone wrote on 30.09.2023 at 10:12: After 2 weeks I have then again the money on the Platin account. Supposedly it is rejected by the bank and charged back.

So would mean in reverse my own bank wants me to gamble, but not that I win.😂

Otherwise I don't have any withdrawal options. I rather think Platin will keep trying to drag it out so I might end up gambling it away.

So Platin is a lot of things but surely they have no interest in delaying your payout for that they are much too fast in paying out

Can't you pay out with crypto ?

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ManuMagie
Amateur

My Platincasino payout has disappeared

30th Sep. 2023, at 11:54 pm CEST#21
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which bank are you with if I may ask ?

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ManuMagie
Amateur

My Platincasino payout has disappeared

30th Sep. 2023, at 11:55 pm CEST#22
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ManuMagie wrote on 30.09.2023 at 23:54: at which bank are you if I may ask ?

Then I know where I do not want to open an account ^^ No probably more and more banks are so link. The Postbank has recently super many accounts just frozen for no reason apparently. Has also gone to the BaFin and the investigate now....

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ManuMagie
Amateur

My Platincasino payout has disappeared

30th Sep. 2023, at 11:57 pm CEST#23
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and Postbank is something which everyone knows and so far I also always thought of the highest priority as far as the trust branch is concerned. In any case, I would be interested in the outcome of the whole thing afterwards....

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frapi07
Expert

My Platincasino payout has disappeared

1st Oct. 2023, at 12:03 am CEST#24
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kcone wrote on 30.09.2023 at 10:12: After 2 weeks I have then again the money on the Platin account. Supposedly it is rejected by the bank and charged back.

So would mean in reverse my own bank wants me to gamble, but not that I win.😂

Otherwise I don't have any withdrawal options. I rather think Platin is trying to drag it out further so I might end up gambling it away.

Has happened before that banks do not accept incoming postings from abroad. Many have also written to you that they suspect that your bank has rejected it. Nobody but your bank can tell you what the reason was. Sometimes it is done automatically by the system, sometimes not.

Platin is not to blame here. They paid out your win. If the bank rejects it, then the money will be correctly credited back to your player balance.

I would advise you to contact your bank. There you can ask the reason.

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gamble1
Legend

My Platincasino payout has disappeared

1st Oct. 2023, at 01:28 am CEST#25
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frapi07 wrote on 01.10.2023 at 00:03:

Has happened before that banks do not accept incoming postings from abroad. Many have written to you also because of that, that they suspect that your bank would have rejected it. What the reason was, no one but your bank can tell you. Sometimes it is done automatically by the system, sometimes not.

Platin is not to blame here. They paid out your win. If the bank rejects it, then the money will be correctly credited back to your player balance.

I would advise you to contact your bank. There you can ask the reason.

And if it was the system still have a consultant look at it then the cancellation is pretty safe He should rather look with Platin whether there is an alternative payout option can yes after consultation there 10 € Deposit and verify the method

The casinos are no longer so strict that know what is going on in DE

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frapi07
Expert

My Platincasino payout has disappeared

1st Oct. 2023, at 02:23 am CEST#26
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gamble1 wrote on 01.10.2023 at 01:28:
And if it was the system still let a consultant look at it then the cancellation is pretty safe He should rather look with Platin whether there is an alternative payout option can yes after consultation there 10 € Deposit and verify the method

The casinos are no longer so strict, they also know what's going on in DE

With which the? Credit card would still be possible, otherwise no idea. Does PayPal still work?

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gamble1
Legend

My Platincasino payout has disappeared

1st Oct. 2023, at 04:12 am CEST#27
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frapi07 wrote on 01.10.2023 at 02:23:

With which one? Credit card would still be possible, otherwise no idea. Does PayPal still work?

If we talk about .com he can also do crypto and on .com PayPal is still there no idea how that works

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frapi07
Expert

My Platincasino payout has disappeared

1st Oct. 2023, at 04:32 am CEST#28
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gamble1 wrote on 10/01/2023 at 04:12 PM:
If we are talking about .com he can also do crypto and on .com PayPal is still there no idea how to do that

On the .com I have not had the opportunity to Deposit with crypto. Habs had tried earlier^^ Skrill and Neteller are also gone. Have tried with Paypal that once and there it has forwarded me to Astro xD That's why I also asked if that works

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Anonym

My Platincasino payout has disappeared

1st Oct. 2023, at 07:43 am CEST#29
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kcone wrote on 30.09.2023 at 10:12: After 2 weeks I have then again the money on the Platin account. Supposedly it is rejected and reversed by the bank.

So would mean in reverse my own bank wants me to gamble, but not that I win.😂

Otherwise I don't have any withdrawal options. I rather think Platin will keep trying to drag it out so I might end up gambling it away.

Heard that many times, since the bank doesn't want to participate in illegal gambling, and if you're unlucky, your account will be terminated in order

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hustlehoff
Expert

My Platincasino payout has disappeared

1st Oct. 2023, at 09:19 am CEST#30
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Did my guess / theory yes correct, try using Platin to get the payout to another account or another payout method.

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