i last played at Monte-Carlo Casino and quite successfully.
Today when I make a Deposit it says: " Online gambling may not be allowed in your current location. In this case, a deposit would be illegal."
Anyone have any information on what's going on? Is it the case at other casinos as well?
Hello newcomer, first of all it's nice that you found your way to us.
I can't Deposit at the moment either and have written to the customer support. As a response came:
"Hello Christoph,
thank you for your message to the customer support of Monte-Carlo[sup]®[/sup] Casino.
Unfortunately, we currently have a malfunction in our system that affects the deposit function.
Our technicians are already working hard to find a solution.
We ask for a little patience and thank you for your understanding."
All I can say is that some of the deposit forms looked broken and they seem to be really working on the pages at the moment. Hopefully the problems there will be fixed quickly. It has in any case rather nothing to do with the location (Germany) - the Expekt Casino belongs to the same company group, there I could deposit without any problems
I asked Monte Carlo again if the Deposit problems could have other reasons. I received as an answer:
"As we already informed you, you are currently unable to deposit due to a system error.
The problem should be resolved in a timely manner. It is not due to your location and MonteCarlCasino does not want to withdraw from Germany either. "
I haven't played at Mote-Carlo Casino yet, so I can only say a little about it. However, I just noticed that I still can't Deposit there. Seems to be a major technical problem.
At Expekt Casino, which is also operated by Mangas Gaming Malta Limited, I played yesterday. They wanted Verification of the account before withdrawal, which they always require before the first withdrawal according to the T&C. I sent the documents this morning and within 2 hours my account was verified and the withdrawal confirmed. In that case, I can't say anything major negative, except that the design looks a bit outdated to me.
Deposit stop
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i last played at Monte-Carlo Casino and quite successfully.
Today when I make a Deposit it says: " Online gambling may not be allowed in your current location. In this case, a deposit would be illegal."
Anyone have any information on what's going on? Is it the case at other casinos as well?
This post has been translated automatically
Deposit stop
Nobody has liked this post so far
I can't Deposit at the moment either and have written to the customer support. As a response came:
"Hello Christoph,
thank you for your message to the customer support of Monte-Carlo[sup]®[/sup] Casino.
Unfortunately, we currently have a malfunction in our system that affects the deposit function.
Our technicians are already working hard to find a solution.
We ask for a little patience and thank you for your understanding."
All I can say is that some of the deposit forms looked broken and they seem to be really working on the pages at the moment. Hopefully the problems there will be fixed quickly. It has in any case rather nothing to do with the location (Germany) - the Expekt Casino belongs to the same company group, there I could deposit without any problems
This post has been translated automatically
Deposit stop
Nobody has liked this post so far
"As we already informed you, you are currently unable to deposit due to a system error.
The problem should be resolved in a timely manner.
It is not due to your location and MonteCarlCasino does not want to withdraw from Germany either. "
This post has been translated automatically
Deposit stop
Nobody has liked this post so far
This post has been translated automatically
Deposit stop
Nobody has liked this post so far
At Expekt Casino, which is also operated by Mangas Gaming Malta Limited, I played yesterday. They wanted Verification of the account before withdrawal, which they always require before the first withdrawal according to the T&C. I sent the documents this morning and within 2 hours my account was verified and the withdrawal confirmed. In that case, I can't say anything major negative, except that the design looks a bit outdated to me.
This post has been translated automatically