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Deposit and withdrawal methods: Deposit limit was not met? (Page 3)

Topic created on 17th Mar. 2018 | Page: 3 of 4 | Answers: 33 | Views: 8,978
tontoo2
Experienced
With all the experience that is clear from your descriptions, I would block you in place of the casino and assume intent to bet Risk-free.

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Ariane-79
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Daniel
Elite
Unfortunately, I can not say anything about this case and I can not understand it myself, because I my accounts at Betsafe, Betsson and CasinoEuro are blocked for another 2 months. These brand are relatively withdrawn and also seem to be no longer so interested in the German market, so I also have no contact with the management there, which would tell me more than you.

You have to clarify this with the support and / or the MGA unfortunately. But maybe you have set a wrong limit. There is a loss limit and a Deposit limit. With the loss limit wins are offset. If you have a loss limit of 100€ and you win 1.000€ with your first 100€ deposit, then you can gamble away 1.000€ in the month.

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tontoo2
Experienced
I'm serious. You already have a lot of experience with setting limits in different OCs. Also already received back deposits that were wrongly accepted, as you describe.

And also 14k euros belong deposited, whereby you do not come around the thought to have set a much lower limit. You can exceed a limit by 20-30% "in a frenzy", merely with the doubt in your mind to be somewhere in the limit range. But not by more than 2000%. You already knew that you had exceeded the limit and that in case of loss you would reclaim the money with reference to the limit.

If I were MGA, I would refuse and block you as a casino. My opinion. Your Risk-free betting otherwise pay other players who do not play games.

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Anonym
Set a Deposit limit

  • These limits are independent of the minimum deposit amounts, which can be found in the individual payment methods on the deposit page.

  • For example, if you want to set a monthly limit of €100, you will have to take into account the payment provider's transaction fee and add it to the limit.

  • Once you have set your limit, you will receive a confirmation email.



Do you want to reduce or remove your limit?

  • You can change your limit at any time.

  • You can increase or remove your limit at any time, but there is a seven-day waiting period before the change becomes active. For example, if you increase your deposit limit from €50 to €100, the change will not take effect until the cooling off period has passed. Until then, the old limit is still active.



How does the deposit limit work?


  • The deposit limit is calculated based on the next amount in your account. For example, if you set a €500 limit and withdraw €2,500, you can deposit a total of €3,000.

  • This means that the deposit limit protects you from spending more than you set. Wins are excluded from it.

  • The limit automatically takes into account all withdrawals and wins in the specified period.

  • For example, if you set a 20 € daily limit (24 hours), then all wins or withdrawals from the previous day (24 hours) will be added to the daily limit.




I have signed up with Betsson.
It is interesting that there is only one deposit limit at Betsson and no other limits can be set.

So the deposit limit is handled like a loss limit (point 1). Point 2 and 3 contradict each other in my opinion.

Regarding the last point (daily limit), it will probably be the case with a monthly limit that all wins of the month count towards the limit, no matter when the limit is/was set during the month.

In my opinion, this means that you have no way to protect yourself at betsson. In case of a big win, the only option left is self-exclusion (24h - 6 months).

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Ariane-79
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Ariane-79
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Ariane-79
Daniel wrote on 20.03.2018 at 16:59: Unfortunately I can not say anything about this case and understand it myself, because I my accounts at Betsafe, Betsson and CasinoEuro are blocked for another 2 months. These brand are relatively withdrawn and also seem to be no longer so interested in the German market, so I also have no contact with the management there, which would tell me more than you.

You have to clarify this with the support and / or the MGA unfortunately. But maybe you have set a wrong limit. There is a loss limit and a Deposit limit. With the loss limit wins are offset. If you have a loss limit of 100€ and you win 1.000€ with your first 100€ deposit, then you can gamble away 1.000€ in the month.

Nee hab extra a deposit limit set, have also immediately afterwards a mail with confirmation received that it is now active and explanation for the changes cooling phase, etc..

Oh okay too bad, well I'll wait and see. Thanks for reading anyway.

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tontoo2
Experienced
What does "deal with everyone like this" mean? This is my opinion about your case. It is just different from yours.

I would share your opinion if you had very little experience with OC's, had exceeded the active limit you had accepted by 200 euros, all with the outcry in the forum, hello guys, this casino does not implement the limit, or do I understand something wrong. Or you would have asked the support what is going on there.
But you've paid for days and weeks blithely further, up to 14000 euros even, until the limit has finally taken hold, in the full knowledge that you want to invoke the limit in case of loss, which you are now doing. And the terms and conditions you have also read through exactly before the deposits and classified as spongy.

In the event of a win, you would have guaranteed no complaint.

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Anonym
Ariane-79 wrote on 03/20/2018 at 18:24

Yes I had also read through before, therefore on the basis of the next amount, 200 euros were still on it but then ran nix more and well rest I have already mentioned.

You had a higher payout on 5.12.2017 and should it be with the limit so that no matter when the limit/month is set (in your case 8.12.), the entire month (01.12. - 31.12.) is counterbalanced, it is not surprising that you could Deposit 14k. So I assume that your withdrawal on 5.12. was at least 14k and you were able to deposit everything again






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