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Deposit and withdrawal methods: Chip withdrawal problems

Topic created on 20th Nov. 2023 | Page: 1 of 1 | Answers: 14 | Views: 938
Salvo367
Rookie
Hello to all,

I hope you can help me.

I registered with Jeton a few days ago, topped up my account with the jeton codes and paid into the casino.

Now I wanted to transfer the rest (500€) back to my bank account.

This was canceled, support said something about me having to Deposit more at the merchant to be able to pay out to my bank account.

Or deposit more into the casino.

Check there currently nothing

Thanks in advance




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Blubbo33
Elite

tomy367 wrote on 20.11.2023 at 17:33: Hello everyone,

Hope you can help me.

I registered with Jeton a few days ago and topped up my account with the jeton codes and paid into the casino.

Now I wanted to transfer the rest (500€) back to my bank account.

This was canceled, support said something about me having to Deposit more at the merchant to be able to pay out to my bank account.

Or deposit more into the casino.

Check there currently nothing

Thanks in advance





The problem of money laundering is looming!


Try shopping with the 500, refueling, etc. Maybe take 200 cash with you when shopping!

If everyone topped up and paid out again straight away it would be perfect money laundering because of the chargeback!

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Salvo367
Rookie
the support told me i can use it to Deposit into the casino and only what i win or what the casino sends back to my Jeton account can i withdraw to my bank account.

Unfortunately, I do not yet have the jeton card to be able to withdraw or make purchases.


Damn, I can't deposit 500€ into the casino now




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B****e

tomy367 wrote on 20.11.2023 at 17:46: the support told me I can Deposit into the casino with it, and only what I win or what the casino sends back to the Jeton account I can withdraw to my bank account.

Unfortunately, I do not yet have the jeton card to be able to withdraw or make purchases.


Damn, I can't deposit 500€ into the casino now





Well, the card is coming soon, book it on the card, it may take a few days

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Salvo367
Rookie
Gigi55 wrote on 20.11.2023 at 19:16:

Well the card is coming soon, book it on the card maybe, it will take a few days

Good idea👍👍

But now I've deposited €250 at 20bet casino,
And won 600€.
Withdrawal requested, was canceled although I am verified.
They want to see a scrennshot of my Jeton account with transaction and account number of the casino.


I have looked in the , that does not exist, account number of the casino is not displayed.


Has anyone had any experience with this?

I normally pay into casinos via myfinity, but since 15.11.2023 my myfinity account cannot be used.

Because my myfinity account cumulative limit has been reached.

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gamble1
Legend

tomy367 wrote on 21.11.2023 at 00:02:
Good idea👍👍

But now I have deposited 250€ in the 20bet casino,
And won 600€.
Withdrawal requested, was canceled although I am verified.
They want to see a scrennshot of my Jeton account with transaction and account number of the casino.


I have looked in the , that does not exist, account number of the casino is not displayed.


Has anyone had any experience with this?

I normally pay into casinos via myfinity, but since 15.11.2023 my myfinity account cannot be used.

Because my myfinity account cumulative limit has been reached.

See if it works via print view or desktop version

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Salvo367
Rookie

gamble1 wrote on 21.11.2023 at 01:28:

See if it works via print view or desktop version

Thanks, but with my Jeton account only the bank name is displayed not my account number. I have now tried to add everything again at bank and took a photo and my name is also in the top right corner let's see if it is accepted 🤞

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Frankey
Amateur

tomy367 wrote on 21.11.2023 at 00:02:
Good idea👍👍

But now I have deposited 250€ in the 20bet casino,
And won 600€.
Withdrawal requested, was canceled although I am verified.
They want to see a scrennshot of my Jeton account with transaction and account number of the casino.


I have looked in the , that does not exist, account number of the casino is not displayed.


Has anyone had any experience with this?

I normally pay into casinos via myfinity, but since 15.11.2023 my myfinity account cannot be used.

Because my myfinity account cumulative limit has been reached.

Many casinos do this for high wins. You have to verify that the Jetson top-ups come from an account that belongs to you. It is annoying . For the casinos au5 . This has to do with the Anti crime and terrorism funding act. When the US introduced this law a few years ago, the3 casinos did the same thing there. You can read about it in the comments on forums from that time. Now the EU is in on it too. For operators or any kind of business that has a lot to do with money, there is a kind of guide from the central bank on what protection or Verification you should introduce in your business in order not to come under suspicion. There are also the regulations of the individual countries.


For me, this is a rule that I don't break. I get verified first and only then do I make a Deposit

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Salvo367
Rookie
Update worked👍👍👍

I simply went to Add new bank, entered my bank details and took a screenshot.


The €600 has just been transferred to my Jeton account😍

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wettibernd
Expert

tomy367 wrote on 21.11.2023 at 11:39 am: Update worked👍👍

Just went to add new bank, entered my bank details and took a screenshot.


The 600€ has just been transferred to my Jeton account😍


That's good news, I'm going to look into Jeton now.

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Salvo367
Rookie

wettibernd wrote on 21.11.2023 at 22:39

That's positive news, I'm going to look into Jeton now.


So on own bank it says it takes up to 2 days, I had applied yesterday 600€ on jeinem bank account before the email came the amount was transferred to my bank

👍👍👍👍

I actually do everything with myfinity, but they can't manage to reactivate my account after my cumulative limit has been reached.
👍👍👍






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Salvo367
Rookie
Hello lovelies
I received my token card today after a week.
But how can I withdraw money from the machine? I don't have the pin.
Or is it still coming?

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Donnie
Expert
The PIN is somewhere in the menu, I don't know where exactly, just search all menus and options. It could be in the card details menu

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Salvo367
Rookie

Donnie wrote on 27.11.2023 at 17:46: The PIN is somewhere in the menu, where exactly I don't know now, just search all menus and options. It could be in the card details menu

THANKS Donnie ,

I couldn't find it in the app.
It worked via the website log in,
Thanks again.


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gamble1
Legend

tomy367 wrote on 27.11.2023 at 18:53:

THANK YOU Donnie ,

I couldn't find what I was looking for in the app.
It worked via the website log in,
Thanks again.



In the app at the bottom on Jeton card then you will see next to your card in the upper right corner a small eye symbol go on it then you can see the card details as well as account details and pin

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