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Deposit and withdrawal methods: Account closure

Topic created on 21st Jun. 2020 | Page: 1 of 1 | Answers: 5 | Views: 1,961
P****7

Account closure

21st Jun. 2020, at 04:00 pm CEST#1
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Hello I am new here and I have a question
I had registered with a casino in 2018, then I had not played for a while and since I'm a beginner I admit to be a bit naive. Now I could not remember my Registrierungsdsten and again opened an account in 2019. as well as my daughter. In October 19 I had mur then a win easily paid out. When I noticed that one may have only one account I mer Mail the closure of my accounts demanded. After that I have revived one account. Is this now a multiple registration?

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Falko
Icon

Account closure

21st Jun. 2020, at 04:22 pm CEST#2
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Petra007 wrote on 21.06.2020 at 16:00: Hello I am new here and have a question
I had registered at a casino in 2018, then I had not played for a while and since I am a beginner I admit to be a bit naive. Now I could not remember my Registrierungsdsten and again opened an account in 2019. as well as my daughter. In October 19 I had mur then a win easily paid out. When I noticed that one may have only one account I mer Mail the closure of my accounts demanded. After that I have revived one account. Is this now a multiple registration?

If you have forgotten your registration data, then you can also click on Forgot Username or Forgot Password when logging in. Then comes a field where you write your email and the casino sends you to your email address a new password or sends you your username. In addition, there is almost everywhere a Live Chat, which is also helpful to you to restore your old Kono. Now you have a multiple account and this becomes a problem as soon as you win and request a withdrawal.

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B****3

Account closure

21st Jun. 2020, at 04:31 pm CEST#3
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Explain your problem in the chat, they will close the accounts and you can continue playing with one. But keep the chat history in case of trouble.

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Packleader
Rookie

Account closure

21st Jun. 2020, at 05:27 pm CEST#4
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Normally, not even your daughter should have an account (if she lives in the same household). But it's always in the terms and conditions.

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x00NY
Elite

Account closure

21st Jun. 2020, at 07:44 pm CEST#5
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Packleader wrote on 21.06.2020 at 17:27: Normally, not even your daughter should have an account (if she lives in the same household.). But it's always in the terms and conditions.

Yes, you are allowed. You are just not allowed to take bonuses. Just talk about it beforehand with the support

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gamble1
Icon

Account closure

22nd Jun. 2020, at 03:54 am CEST#6
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Seniorfips wrote on 06/21/2020 at 7:44 pm
Yes, you can. You're just not allowed to take bonuses. Just talk about it beforehand with the support

In addition, it should be said that most casinos so or so after consultation give the go to use the bonus multiple times they just want to be asked

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