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Public complaints: Vera John only pays out small amounts! (Page 2)

Topic created on 08th Jun. 2018 | Page: 2 of 8 | Answers: 72 | Views: 34,446
Daniel
Elite

Vera John only pays out small amounts!

8th Jun. 2018, at 12:01 pm CEST#11
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So this with the loophole must not be actually and lately Online Casinos were sentenced to heavy fines by the regulators, plus they had to pay back all the funds to former banned players,

see here: https://www.gamblejoe.com/news/strafe-gegen-leo-vegas-von-der-uk-gambling-commission-2018/

or here: http://www.onlinecasinosdeutschland.com/news/mangelhafter-spielerschutz-888-zu-rekordstrafe-verurteilt.html

Especially the UK Gambling Commission is cracking down. 888 Casino deserves the punishment in my opinion, but LeoVegas does not. They were just unlucky due to a bug that crept in accidentally. I therefore found the penalty excessive.

If you feel that something has gone wrong in Player protection at Vera&John and the casino is not responding to your inquiries, you can have the MGA investigate by filing a complaint here: https://www.mga.org.mt/support/online-gaming-support/


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Theone87
Experienced

Vera John only pays out small amounts!

8th Jun. 2018, at 12:48 pm CEST#12
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Just arrived the second payout for 200€. Suddenly 2 withdrawals within 24 hours through but the 1500€ went from Monday 15:45 to Wednesday 21 clock not through. Find that strange, now that the child has fallen into the well everything goes quickly but still my limit is 200€ and not as assured by the support to 1000€ been raised. The fact is, I would have nothing of it gambled away if there agreements would have been respected.

Thanks for your effort Daniel but that will bring nothing anyway, have it even gambled away even if I was in my opinion deliberately tempted by the casino (more often canceled there and the payouts were slower and slower!)

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Theone87
Experienced

Vera John only pays out small amounts!

8th Jun. 2018, at 12:56 pm CEST#13
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Theone87

Theone87


There it says payout will be sent within 24h. There you can see the 04.06. 15:46 was Beantrag, they have canceled on 06.06. around 21 clock on the advice of "Juan" in Live Support and should not choose Bank Transfer but Paypal. PayPal is raised for me to 1000€, then I should make 2 withdrawals. I agreed and waited again a whole day and it was still nothing happened, had then again only 200€ given to the payout and the hung also long drinne which I canceled again because I have understood no sense in it.

Even now my limit is still 200€, I would like to know from Vera $ John why the support lies to one?

Theone87

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Anonym

Vera John only pays out small amounts!

8th Jun. 2018, at 01:03 pm CEST#14
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Hey Theone87. That is really more than annoying, what has run there. Especially you have already mentioned the win in the "wie-läufts-Thread" and got congratulations from many. Now to hear how it turned out, I'm sorry for you. At least you were able to secure the 400, which limits your loss a little... more sits when gambling usually not in it.

But as an outsider I have to say that you should take a look at your own nose. One knows this eternal Auszahlungsverschleppung of the OC's now enough. Sure, it's not quite kosher, but especially if you know how a large payout is often handled, you should pull yourself together. You already feared in the other thread that this is exactly what will come out... well I don't want to pick on the TE now, such a loss hurts enough. But please dear GamblingCommunity, just stop doing the OC's this favor and cancel your payouts! Wait for the money and if you really want to continue gambling, Deposit money somewhere else. Please just keep reminding yourselves to be disciplined.

Vllt helps you the thought a little over the fact that you would have gambled away the money otherwise possibly simply somewhere else...

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Theone87
Experienced

Vera John only pays out small amounts!

8th Jun. 2018, at 01:09 pm CEST#15
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the3rdscatter wrote on 08/06/2018 at 13:03: Hey Theone87. That's really more than annoying what went on. Especially you already mentioned the win in the "wie-läufts-Thread" and got congratulations from many. Now to hear how it turned out, I'm sorry for you. At least you were able to secure the 400, which limits your loss a little... more sits when gambling usually not in it.

But as an outsider I have to say that you should take a look at your own nose. One knows this eternal Auszahlungsverschleppung of the OC's now enough. Sure, it's not quite kosher, but especially if you know how a large payout is often handled, you should pull yourself together. You already feared in the other thread that this is exactly what will come out... well I don't want to pick on the TE now, such a loss hurts enough. But please dear GamblingCommunity, just stop doing the OC's this favor and cancel your payouts! Wait for the money and if you really want to continue gambling, Deposit money somewhere else. Please just keep reminding yourselves to be disciplined.

Vllt helps you the thought a little over the fact that you would have gambled away the money otherwise evtl simply somewhere else...

I have to agree with you, unfortunately I lacked discipline (again). Just did not expect such a stalling tactics of Vera&John, because as already mentioned nothing negative was ever written here (read very actively for years here, registered late).

May be that sooner or later it would have been gone somewhere else but since I'm moving at the moment I would have the money already planned ... so would rather not draufgegangen for gambling.

Thanks for your comments, it's good to let off some air.

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Anonym

Vera John only pays out small amounts!

8th Jun. 2018, at 01:11 pm CEST#16
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Couldn't you set a loss limit? That helps massively.

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Theone87
Experienced

Vera John only pays out small amounts!

8th Jun. 2018, at 01:15 pm CEST#17
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Zockertyp89 wrote on 08/06/2018 at 13:11: Couldn't you set a loss limit? That helps massively

I had thought about that too but I was/am under the belief that such measures only bring further delays. Have the feeling it is created a profile of one and depending on then run the payouts, they know exactly I have several times canceled and gambled away everything and each time the payouts ran slower because they knew exactly I'm weak again ðŸ˜" now that I'm no longer in the profit area with Vera and John suddenly 2 payouts within 24h go over, funny or?

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Anonym

Vera John only pays out small amounts!

8th Jun. 2018, at 01:17 pm CEST#18
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For me, in another casino, it suddenly went mega fast after I hit a limit.

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Theone87
Experienced

Vera John only pays out small amounts!

8th Jun. 2018, at 01:23 pm CEST#19
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In the direction it can of course also go when they realize they no longer earn anything from you.... Mhh unfortunately too late for me. Let's see when I play the next time again, I must first look for another casino.

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Theone87
Experienced

Vera John only pays out small amounts!

8th Jun. 2018, at 03:04 pm CEST#20
1 Like

Liked this post: Anonym
Another addition regarding Player protection at Vera&John

-There really is a login limit up to 7 days only you can exclude yourself.
-Completely close you can revoke at any time with one click.
-Loss limits count only on deposited money, won amounts are not protected by the loss limit!
-Withdrawals can be canceled at any time, it also goes only max. 1 payout, if you win in the time and would like to pay out again you have to cancel again and create a new ticket!

I don't know why John&Vera has such a good reputation, in terms of player protection I would put them far below in comparison.

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