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Public complaints: Rizk.com Re-verification

Topic created on 25th Aug. 2018 | Page: 1 of 1 | Answers: 5 | Views: 3,094
Zepsta
Hello,

so far I have only had good experiences with Rizk. However, I have now been lucky and requested several withdrawals in one day. The last deposits - as withdrawals went smoothly. Last withdrawal was on 15.08.2018 This was posted on the same day on my credit card. My account was already verified months ago. On request by mail I have no answer for days. Have again provided all requested proofs. My documents are currently being checked according to the account.

Has anyone had similar experiences? Does anyone have any ideas what I can do?

Greetings Zepsta

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tontoo2
Experienced
I've been like this for 2 weeks with Rizk. Had in the time 2 smaller withdrawals canceled and gambled away. Again and again Verification, which is already last year.

When I then closed the account for a month, the (repeatedly) uploaded documents (same ID as the first verification) were immediately checked and the day before yesterday came a mail "successfully verified, bla".

But I will not Deposit at Rizk and Ikibu (same store, where here not even the lock works, coincidentally) now so about 6 months, there are enough others. If it goes off in this direction, adieu, what's the point. Demand all ehe far too much data and very happy with withdrawals. But it's about small amounts, 20 in, 70 out, do not want to know how the real wins gehaben would.

For me, an indication of problems when you need to prevent low-stake players from cashing out.

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Anonym
I also find it a pity that Rizk is slowly but surely developing in a negative direction.

If I have verified myself somewhere I do not want to have the same problem again a short time later, especially not when a payout is pending.


Especially where Rizk consists of former affiliates and according to their own statement know exactly how and what players want and yet they use deliberate delay tactics.

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Dokado1212
Experienced
Well, the good thing about Rizk is that you can block withdrawals. So they do not make money with sure scam, at least if you block them.

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Anonym
So I have not had the problem in the last month, a few withdrawals between 300-500 euros and I lock them immediately.
A re-verification was not yet necessary.

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Zepsta
Update

After asking again in the chat, I was informed that my submitted invoice was not accepted as an address match. The invoice was not complete. I had only photographed the relevant part such as address and delivery address. The employee then immediately opened a new upload for me. After I then asked again today the status in the chat I got the Verification confirmation by mail. Payout orders are now also confirmed.

I can already see the payout to my credit card online.

Post can be closed

Greeting Zepsta

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