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Public complaints: Payout problem

Topic created on 17th Aug. 2018 | Page: 1 of 2 | Answers: 14 | Views: 3,797
Akinbilici

I tried my luck in the online casino about 10 days ago and also won about 22250€. Unfortunately, the casino has canceled the withdrawals and also blocked me on the site. I have sent emails several times and also filed everything in the folder so they can also track everything. The only reason is that I used my wife's visa card for the deposit. We also proved this with a power of attorney and passport photo from my wife that I have PERMISSION to use the card. The emailing back and forth is just annoying me because they are not taking us seriously right now.


I need your comments or help


Sincerely


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Bvb1995
Expert
Which casino are we talking about?

Hope one that is advertised here then one of gj can help you vllt

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Akinbilici
Hi
Is Dunder
With kind regards

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Bvb1995
Expert
Super they are serious and are also listed here wait best until tomorrow one will contact you for sure

Hope you get at least kulanz or everything should be feasible with full power

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Akinbilici
Thank you
We will see...
Thanks again...

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Anonym
Akinbilici wrote on 17/08/2018 at 00:36

I tried my luck in the online casino about 10 days ago and also won about 22250€. Unfortunately the casino cancelled the withdrawals and also blocked me on the site. I have sent emails several times and also filed everything in the folder so they can also track everything. The only reason is that I used my wife's visa card for the deposit. We also proved this with a power of attorney and passport photo from my wife that I have PERMISSION to use the card. The emailing back and forth is just annoying me because they are not taking us seriously right now.


I need your comments or help


Sincerely



That this casino is listed here is already good. Keep us up to date if there is something new. I hope there are no problems as this credit card is not your own...

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Akinbilici
Ronny1982 wrote on 17/08/2018 at 01:16
That this casino is listed here is already good. Keep us gladly up to date if there is something new. I hope there are no problems since this credit card is not your own....

Thanks,I will report 100%.

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Akinbilici
Hi folks
Got a new email today
Hello
Nothing to thank and thanks for your email and documents.

I contacted directly the responsible department and took care that your payouts are now confirmed! So they should arrive in your account in maximum 3 days.
If you have any further questions or concerns, please feel free to contact us at any time.
Best regards


Now I am waiting for my money

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Anonym
Akinbilici wrote on 08/20/2018 at 14:28: Hi guys
Got a new email today
Hello
Nothing to thank and thanks for your email and documents.

I have contacted the relevant department directly to see to it that your withdrawals have now been confirmed! So they should arrive in your account in maximum 3 days.
If you have any further questions or concerns, please feel free to contact us at any time.
Best regards


Now I am waiting for my money
R

Very nice news . CLASS. Then have fun with the win!

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Akinbilici
Ronny1982 wrote on 08/20/2018 at 15:28
Very nice news . CLASS. Then have fun with the win!

Thank you Ronny:)
I am a beginner and think I will not play more.
Thanks again.

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