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Public complaints: No answer regarding payment

Topic created on 07th Aug. 2018 | Page: 1 of 1 | Answers: 7 | Views: 2,823
Birdy39

No answer regarding payment

7th Aug. 2018, at 07:32 am CEST#1
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Moin...

have also registered there at DrückGlueck
Then I wanted to cash out something, have uploaded ID and credit card.
Then it said something about proof of Deposit (no idea what they mean), and service charge statement (I do not have, because I have a fixed rent, all in).
Had then written in this regard several times to the support, (for the first time last week), and until now no answer received.
By phone you can reach there also none, and from a callback not to mention.
Think the hope that if the do not report, that you can book back his win, and again gambles away everything, which I will definitely NOT do.

So, for me, this is bullshit. Games among other things at Lottoland, there already a few times pay out, within 36 hours everything went over the stage.
Will definitely wait this week, if I nix Höre, I will initiate steps (ad, trade supervisory authority, ), talk to a lawyer what you can regulate there.

Can only advise against registering there, let alone still deposit money there.

With East Frisian greeting

Birdy39

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Falko
Icon

No answer regarding payment

7th Aug. 2018, at 09:15 pm CEST#2
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I wanted to register at DrückGlück last month and when I entered a player name I got the message "Player name already exists". I then wrote to the support of DrückGlück, because I could not remember ever having played there. Not even on it was answered to me. So I wonder how this casino and Wunderino can still afford the TV advertising, if they are mostly just screwing the players.

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Anonym

No answer regarding payment

8th Aug. 2018, at 11:58 am CEST#3
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Good thing I haven't signed up with either yet, or anything else.

After the many complaints
here in the forum I will not do that in the future.

It seems that those who put a lot of money
put a lot of money in TV advertising have the most dirt on the stick.

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Anonym

No answer regarding payment

8th Aug. 2018, at 12:08 pm CEST#4
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Well Rizk and Verajohn also make TV advertising Bwin also and with denn's also no problems
So not all animals on TV are directly bad

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Nicki2411

No answer regarding payment

10th Aug. 2018, at 10:33 am CEST#5
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Birdy39 wrote on 07/08/2018 at 07:32: Moin...

have also registered there at DrückGlueck

Hello Birdy39, have you received your money/wins in the meantime?
I have had the same experience as you and have been waiting for my money since 29.7

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upola
Legend

No answer regarding payment

10th Aug. 2018, at 11:09 am CEST#6
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@Birdy39
if I nix Höre, I will initiate steps (report, trade supervisory authority, ), times with a lawyer speak what one can regulate there.

Is not your seriousness?
You know but already that have their headquarters in Malta

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s****e

No answer regarding payment

10th Aug. 2018, at 11:13 am CEST#7
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Have a chat with nenad about what you can do.
Pretty much exactly 0.0%
Either they still pay, or they completely refuse.
Then you don't have many chances.

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Anonym

No answer regarding payment

11th Aug. 2018, at 07:59 am CEST#8
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They want documents from you from the city, for example, where your address is on it.And account statement.Was with me so.Pay no rent.If they get, for example, a letter for the federal election or state election, there is their address on it.That's what they want.And an account statement where their payment is on it.Other payments they can black out.Best still with their address that would have to be enough.

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