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Public complaints: DrückGlück refuses payout

Topic created on 06th Sep. 2018 | Page: 1 of 4 | Answers: 36 | Views: 19,148
meisterm5

DrückGlück refuses payout

6th Sep. 2018, at 11:17 pm CEST#1
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Hello everyone,

i have signed up at DrückGlück. I deposited 50 € and got 50 € bonus. Have then gambled over 3 days and accumulated 900 €.

Now I wanted to withdraw 500 €.

It appeared the message that as long as a bonus is active, no withdrawal would be possible.

I tried to reach the so-called support. 1 day passed without an answer. Then I sent the mail 4 times to maybe get some attention.

Then I could enter 500 € as payout amount and was asked to upload various documents. I did that as well. However, I could not make sense of what was meant by a signed Deposit statement.

So the next request to the great support.

Again no answer.

Instead, a mail came with the content payout rejected. No reason. No nothing at all.

The way I see it, this is the business model of DrückGlück:

As long as people gamble away their money, everything is fine. But if, contrary to expectations, someone wins something, they don't react and simply send a rejection email.

I can only warn against this online casino.

My loss is only 50 €. Not to think if I had played really high and won.

Consequence from this incident

Just let the imaginary money run down with the highest bet so that I don't have to get upset about it anymore and then bye.

I hope I have saved others from harm with this tweet.

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Anonym

DrückGlück refuses payout

6th Sep. 2018, at 11:24 pm CEST#2
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Wunderino and Glückdrück have one thing in common with the country where they are: Meanwhile, the biggest shit.

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ruhrpott
Expert

DrückGlück refuses payout

6th Sep. 2018, at 11:25 pm CEST#3
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Did you Deposit from your own account, or from a joint account, or even from a third person? Because the request for a signed deposit declaration certainly suggests this

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meisterm5

DrückGlück refuses payout

6th Sep. 2018, at 11:39 pm CEST#4
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From my own account.

Also with instant bank transfer.

At the document query they wanted a credit card, although I have transferred from my account

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ruhrpott
Expert

DrückGlück refuses payout

6th Sep. 2018, at 11:41 pm CEST#5
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Can you still log in to your account? Is the money from the rejected withdrawal back in your account?

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meisterm5

DrückGlück refuses payout

6th Sep. 2018, at 11:54 pm CEST#6
1 Like

Liked this post: Anonym
No. Apparently the site is just "briefly" out of service for maintenance. If they are as fast with the apparent maintenance as they are with the response by the "great support", then Berlin Airport will be ready before then.

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ruhrpott
Expert

DrückGlück refuses payout

6th Sep. 2018, at 11:56 pm CEST#7
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I actually meant if you were able to log in at the time when there was no maintenance?

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Anonym

DrückGlück refuses payout

7th Sep. 2018, at 12:16 am CEST#8
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Hi guys, I'm new here and I have to share directly my experience at drückglück.

I have had an account there for about three weeks. Have unfortunately pretty much exactly 1700€ lost. The really has not at all.

Last week a buddy was with me. He has also registered there.
Now it comes: since he has logged in via my wifi, he also has the same IP.
About two hours later after I had almost 700€ plus, my account was simply locked.

The reason: over one and the same IP can only be paid once a bonus!

Since I ask why they have deactivated my account and not that of my buddy with 0 € credit.

I have directly against it granted and my entire money via PayPal (1700€!!) back book. Today I got ne mail from Paypal, that out of goodwill of further legal action is waived.

I have not previously particularly interested in Online Casinos, but now learned from personal experience that these are in a dark gray zone.

Loads the fingers from the. Try everything to get your lost money back.

The online casinos have no legally relevant means to get the money! Only the payment service Provider (in my case Paypal) makes itself punishable by the mediation!!!!!

I do not want to encourage anyone to cheat online casinos (it remains gambling). However, use your options if you are like me, for example, have been fired at!!!!!!

Just do it!

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ruhrpott
Expert

DrückGlück refuses payout

7th Sep. 2018, at 12:26 am CEST#9
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How everyone shows up all at once and has "problems" with the casino, unbelievable.

One thing can only be said: This is not only at Drück Glück so that you can only claim one bonus per IP, but also at Casumo, among others
How incredibly brazen it is from you to book back the money via PayPal, unbelievable. Since one lacks the words. You should perhaps all read the terms and conditions and simply accept that. Sometimes you really wish that certain people would get legally times right one on 'n lid!

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s****e

DrückGlück refuses payout

7th Sep. 2018, at 12:37 am CEST#10
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If truth be told now, casinos don't cheat any less. And just because
it is in the terms and conditions, it does not mean that everything is valid.
There are also a lot of messes in the terms and conditions.
If they were consistent, which gives the terms and conditions, there should be all the
Casinoangebote not at all in Germany give. But since they are greedy, and
the masses only good pays in, they put in Germany nix.

Everywhere it says that you have to inform yourself about the legal situation in your country
must inform. Nevertheless, they accept payments from Germany. It would be a
Klacks to prevent such a thing. But who keeps to the terms and conditions, if you can cash in
can collect.

The terms and conditions are rather used to avoid payments!
Casinos are no better!

Whether you think that's good or bad is up to you!

Basically seen now!

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