Topic created on 12th May. 2022 | Page: 1 of 1 | Answers: 6 | Views: 1,231
Anonym
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Former Member
Woopwin - Cashout
12th May. 2022, at 10:46 am CEST#1
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Woohoo,
do any of you have experience with Woopwin?
So right now I feel stalled like anything else....
09.05.22 payout requested (statement 1-3h max 48)
10.05.22 documents requested (But was already verified on 28.03?!)
11.05.22 Documents approved (Account fully verified, payout is now being verified)
12.05.22 Further documents requested... (Then after several support inquiries I was told that I have entered a wrong iBan and therefore new documents for the Iban "account statement" are needed)
I then said that I accidentally had a zahlendreher drinne and there is no account statement for the wrong iban... Then I was told then they can not verify my account, I have now requested the payout with the correct iban ... but still they now want account statements from the "wrong" account ... How is that supposed to work please?
I think they want to screw me or stall that I still play it or so...
Am somewhat perplexed currently. (Have by the way played with real cash without bonus)
09.05.22 payment requested (statement 1-3h max 48)
10.05.22 documents requested (But was already verified on 28.03?!)
11.05.22 Documents approved (Account fully verified, payout is now being verified)
12.05.22 Further documents requested... (Then after several support inquiries I was told that I have entered a wrong iBan and therefore new documents for the Iban "account statement" are needed)
I then said that I accidentally had a zahlendreher drinne and there is no account statement for the wrong iban... Then I was told then they can not verify my account, I have now requested the payout with the correct iban ... but still they now want account statements from the "wrong" account ... How is that supposed to work please?
I think they want to screw me or stall that I still play it or so...
Am somewhat perplexed currently. (Have by the way played with real cash without bonus)
is about 3000 € cashout.
Ask here times the Gj team after then you will be helped
If the account does not exist, it can not be verified why there are always such employees who throw such statements to the head makes me really stunned that is just so exaggerated incompetent so unbelievable
This post has been translated automatically
Anonym
Topic Creator
Former Member
Woopwin - Cashout
12th May. 2022, at 11:15 am CEST#3
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gamble1 wrote on 12.05.2022 at 11:09 am
Ask here times with the Gj team then you will be helped
If the account does not exist it can not be verified why there are always such employees who throw such statements to the head makes me really stunned that is just so exaggerated incompetent so unbelievable
That's what I said. Are you supposed to create a bank statement with Photoshop with an Iban that does not work? At the latest when transferring they realize that it does not work...
I was already completely verified have yes the confirmation email that my payments are now processed... and then 1 day later something like this...
The account statement of the correct account (without numbers) they have already & Now again but according to support it must be the other? I also do not understand how you can change from the status "100% Verified" to "not verified"... My documents were already accepted on 28.03
XcLi0 wrote on 12/05/2022 at 11:15 AM
That's what I said too... Should you create with Photoshop a bank statement with an Iban that does not work? At the latest when transferring they realize that it does not work...
I was already completely verified have yes the confirmation email that my payments are now processed... and then 1 day later something...
The account statement of the correct account (without numbers) they have already & Now again but according to support it must be the other? I also do not understand how you can change from the status "100% Verified" to "not verified"... My documents were already accepted on 28.03
Basically, the casino is already right when a new method is used for a Deposit this must also be verified so you are in this moment actually no longer verified but if the account simply does not exist and that was a number error has arisen here a misunderstanding which must now be resolved
And since the support as you have written is not much help whether from ignorance or the language translation it would be really advantageous if you write to Caro or Sabine
Then the thing should be relatively fast through Gammix is sometimes in the support very verpeilt but by the contact persons here everything goes quite uncomplicated you should get your money but to 100% there no worries
This post has been translated automatically
Anonym
Topic Creator
Former Member
Woopwin - Cashout
12th May. 2022, at 11:27 am CEST#5
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gamble1 wrote on 12.05.2022 at 11:25 am
Basically the casino is right when a new method is used for a Deposit this must also be verified therefore you are in this moment actually no longer verified but if the account simply does not exist and that was a number error here a misunderstanding has arisen which must now be resolved
And since the support as you have written is not much help whether from ignorance or the language translation it would be really advantageous if you write to Caro or Sabine
Then the thing should be relatively fast through Gammix is sometimes in the support very verpeilt but by the contact persons here everything goes quite uncomplicated
I have also noticed that, each supporter has made a different statement.
But I tried to explain to them that it was just a mistake in the numbers and the payout should go to the correct bank account. If you examine the Iban you can also see that it must be a number error... is yes the completely same except for 1 digit
I am already in contact with Sabine, hope she can help me.
XcLi0 wrote on 12/05/2022 at 11:27 AM
I have also noticed that, every supporter has made a different statement.
But I tried to explain to them that it was just a mistake in the numbers and that the payment should go to the correct bank account. If one examines the Iban one sees also that it must be a number error... is yes the completely same up to 1 digit
I am already in contact with Sabine, hope she can help me.
Thanks!
Yes are just people and many still use translators and then to top it all the information must also arrive correctly at the department that processes your Verification and gives the ok
With Sabine you are on the safe side and keep your fingers crossed that Gammix will get back to you quickly
Woopwin - Cashout
Nobody has liked this post so far
do any of you have experience with Woopwin?
So right now I feel stalled like anything else....
09.05.22 payout requested (statement 1-3h max 48)
10.05.22 documents requested (But was already verified on 28.03?!)
11.05.22 Documents approved (Account fully verified, payout is now being verified)
12.05.22 Further documents requested... (Then after several support inquiries I was told that I have entered a wrong iBan and therefore new documents for the Iban "account statement" are needed)
I then said that I accidentally had a zahlendreher drinne and there is no account statement for the wrong iban... Then I was told then they can not verify my account, I have now requested the payout with the correct iban ... but still they now want account statements from the "wrong" account ... How is that supposed to work please?
I think they want to screw me or stall that I still play it or so...
Am somewhat perplexed currently. (Have by the way played with real cash without bonus)
is about 3000 € cashout.
This post has been translated automatically
Woopwin - Cashout
Liked this post: Anonym
Ask here times the Gj team after then you will be helped
If the account does not exist, it can not be verified why there are always such employees who throw such statements to the head makes me really stunned that is just so exaggerated incompetent so unbelievable
This post has been translated automatically
Woopwin - Cashout
Nobody has liked this post so far
That's what I said. Are you supposed to create a bank statement with Photoshop with an Iban that does not work? At the latest when transferring they realize that it does not work...
I was already completely verified have yes the confirmation email that my payments are now processed... and then 1 day later something like this...
The account statement of the correct account (without numbers) they have already & Now again but according to support it must be the other? I also do not understand how you can change from the status "100% Verified" to "not verified"... My documents were already accepted on 28.03
This post has been translated automatically
Woopwin - Cashout
Liked this post: Anonym
Basically, the casino is already right when a new method is used for a Deposit this must also be verified so you are in this moment actually no longer verified but if the account simply does not exist and that was a number error has arisen here a misunderstanding which must now be resolved
And since the support as you have written is not much help whether from ignorance or the language translation it would be really advantageous if you write to Caro or Sabine
Then the thing should be relatively fast through Gammix is sometimes in the support very verpeilt but by the contact persons here everything goes quite uncomplicated you should get your money but to 100% there no worries
This post has been translated automatically
Woopwin - Cashout
Nobody has liked this post so far
I have also noticed that, each supporter has made a different statement.
But I tried to explain to them that it was just a mistake in the numbers and the payout should go to the correct bank account. If you examine the Iban you can also see that it must be a number error... is yes the completely same except for 1 digit
I am already in contact with Sabine, hope she can help me.
Thanks!
This post has been translated automatically
Woopwin - Cashout
Liked this post: Anonym
Yes are just people and many still use translators and then to top it all the information must also arrive correctly at the department that processes your Verification and gives the ok
With Sabine you are on the safe side and keep your fingers crossed that Gammix will get back to you quickly
This post has been translated automatically
Woopwin - Cashout
Liked this post:
garfield68, 
Matthias, 
Saphira, 
supermode
Have just received without further Verification and demand the money by real-time transfer!
This post has been translated automatically