Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Casino verification: Simsino verification and withdraw problem

Topic created on 19th Apr. 2024 | Page: 1 of 1 | Answers: 9 | Views: 471
Kgerrits
Rookie
Simsino has been rejecting my address proof for over a week, I have already tried with different documents. A withdrawal is therefore not possible. 1K is still pending but will not be released until the Kyc process is complete. Be careful... at simsino

I really dont understand at other starscream casino's ive been fully verified with the same documents 😂
roccoammo11
Expert

Kgerrits wrote on 19.04.2024 at 14:07: Simsino has been rejecting my proof of address for over a week, I have already tried with various documents. A payout is therefore not possible. 1K is still pending but will not be released until the kyc process is completed. Be careful... at simsino

I really don't understand this, at other Starscream Casinos I was verified with the same documents 😂

what is the reason for this? Is the document dated and not older than 3 months? maybe it's because of that....

This post has been translated automatically

Kgerrits
Rookie

roccoammo11 wrote on 19.04.2024, at 02:37 pm:

what is the reason for this? Is the document dated and not older than 3 months? maybe it's because of that....

No its saying 

Please note that the document you sent as proof of address is from a digital bank account, so is not valid.

Its just my bank statement and in the terms of a valid document is a bank statement

Please note that the document you sent as proof of address is rejected because it the content indicated in the letter is not valid.

Please note that the document you sent as proof of address is not valid because the content of the document referring that you no longer live at the address registered in the municipal

I do live at the registered address how the F**k are they trying to say that i dont longer live on the address, 
So strange haha
Littlemanson
Amateur
Have you checked your address in the account, it happened to me because my word recognition has changed something there Dan had the wrong address in it !!!

Or they just don't want a digital screenshot but a paper letter I had that once with Mr. Bet they also wanted absulut only paper beforem

This post has been translated automatically

Kgerrits
Rookie

Littlemanson wrote on 19.04.2024, at 03:49 pm: Have you checked your address in the account, it happened to me because my word recognition has changed something there Dan had the wrong address in it !!!

Or they just don't want a digital screenshot but a paper letter I had that once with Mr. Bet they also wanted absulut only paper beforem

Cant look what my addres is lol
Kgerrits
Rookie
Update

I am now verified 
roccoammo11
Expert

Kgerrits wrote on 19.04.2024 at 17:42: Update

I am now verified

so between, "careful in front of the whole casino group" and a payout are sometimes only hours

was also clearly communicated what was wrong. It makes more sense for everyone to always stick to the facts before badmouthing something everywhere.
Simsino is & remains a good casino.

This post has been translated automatically

Kgerrits
Rookie

roccoammo11 wrote on 19.04.2024, at 07:05 pm:

so between, "careful in front of the whole casino group" and a payout are sometimes only hours

was also clearly communicated what was wrong. It makes more sense for everyone to always stick to the facts before badmouthing something everywhere.
Simsino is & remains a good casino.

Haha

But my withdrawals still not processed, they say due high volume of requests 🤔 
upola
Legend
Yes, that's right, you'll get your money

This post has been translated automatically

Kgerrits
Rookie

upola wrote on 20.04.2024, at 11:06 am: Yes, that's right, you'll get your money

Pending since 17th


Normal it takes up to 48 hours to be processed...

Hot Topics27th May. 2024 at 09:18 am CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately