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Casino verification: Field Report Verification/Withdrawal at Wildz

Topic created on 03rd Nov. 2020 | Page: 1 of 1 | Answers: 4 | Views: 2,921
Grinderstyle
Rookie

Field Report Verification/Withdrawal at Wildz

3rd Nov. 2020, at 01:16 am CET#1
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I would like to share with you in this thread my payout at Wildz.
So maybe in the future one or the other can find the appropriate information via the search function.
Initial situation:
Verified account at Wildz, a little under 1000€ in deposits and about the same amount in withdrawals.
Verification was done via Klarna and the account status was set to verified.

02.11. afternoon
Balance at 5000€. Two withdrawals are requested, a stake limit of 1€ per day is set up.

02.11. 22:52 A mail arrives that the account needs to be verified, the account status is now unverified.
Requested are:
-Identity card
-Proof of address
-Account statement account 1 (max. 90 days and should show payment to Rootz)
-Account statement account 2 (max. 90 days and should show payment to Rootz)
This account has not been used since the beginning of March, accordingly the requirement cannot be fulfilled, but according to support no problem, just send a recent account statement
-Photo of credit card (has not been used since 2019)

I uploaded all these documents almost immediately and will keep you updated in this thread.
I played with no bonus and Wildz is a reputable casino, still I'm a little nervous of course. My biggest payout before was 2000€ at Casinoroom. The withdrawal was requested on Friday afternoon, verified a few hours later and the money was out the next morning via Trustly.

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Grinderstyle
Rookie

Field Report Verification/Withdrawal at Wildz

3rd Nov. 2020, at 04:09 pm CET#2
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Small update from around 4pm.
All documents are verified. Only bank account 2 was rejected.
This was to be expected, as I can't fulfill their requirements.
I didn't get a mail, not even in the spam folder.
I uploaded some more bank documents (from October) and the old Deposit (older than 90 days).
Let's see if this works now.
The chat seems somehow only so semi-competent. It's just annoying when the chat supporter says that this and that document will fit and the security team doesn't accept it and you have to get in line again....

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Grinderstyle
Rookie

Field Report Verification/Withdrawal at Wildz

3rd Nov. 2020, at 05:00 pm CET#3
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Next update:
i've been struggling a bit with chat now and the problem doesn't seem to be at all that the transfer can't be on an actual bank statement/screenshot.
The screenshot I uploaded (Bank-->My Data) contains IBAN, name, address and all the other things they want. And they themselves explicitly request a screenshot (not a PDF) from the online bank in their Verification overview, which contains exactly this data.
But now they want a PDF account statement and if it's okay I'll only know in 24 hours, because the process is delayed.
I just don't understand why Wildz is doing this now. I have been playing at Wildz for a long time and have already converted quite a bit at Caxino and now they are playing such games with me.

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Grinderstyle
Rookie

Field Report Verification/Withdrawal at Wildz

3rd Nov. 2020, at 09:28 pm CET#4
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Again a small update
A blackened bank statement was not okay either, but they took photos of the front and back of the EC card. Verification since about an hour ago, the money is already on the way.
If this all works now, then it is less than 24 hours from verification to payout.

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Grinderstyle
Rookie

Field Report Verification/Withdrawal at Wildz

4th Nov. 2020, at 02:56 pm CET#5
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The money is there, so it's about 1.5 days from Verification including two inquiries. I really have to rid myself of any negative undertone. If it would have been chicanery of Wildz, they would not have made the re-verify so fast and then made the payout quasi instant Maybe this thread helps someone who is unsure in the future when he gets his money like from Wildz
By the way, this is also a new record time for InPay, that is for the payment service provider. Yesterday evening the transfer went out, today around 14h it was on it. Mostly I had with InPay (Wildz/Caxino) usually one day processing time in it, so Monday evening paid out and Wednesday in the course of the day there.

@Mods gladly you can edit directly above in the 1st post that the payout including verification was through within 1.5 days, then the slightly negative undertone towards the Wildz verification in some posts is not so formative

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