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Bonus & offers: Violation of bonus condition!?!

Topic created on 03rd Apr. 2023 | Page: 1 of 1 | Answers: 4 | Views: 924
Mirrr

Violation of bonus condition!?!

3rd Apr. 2023, at 07:45 pm CEST#1
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Hello all,

very annoying thing has gone as follows:

Welcome Bonuses taken at HappyHugo and paid close attention to the games which may not be played according to the bonus conditions. Next to some games, among other things, there is also the umbrella term "Jackpot games" These I have also noted on the basis of the game overview filtered to "jackpots".
None of these games were played.

After requesting a payout, I received an answer that the bonus rules had been violated by playing the game "El Grande Torro", which is a jackpot game.
This is true but the game was not in the jackpots list! Now I'm there times purely to look and had to actually determine that it has so diamond, ruby etc jackpots displayed in the bottom left that one probably plays without a separate bet with the normal spin.
When I now wanted to look at writing here again as the jackpots are called exactly I must even find the game is completely no longer listed.

Incidentally, it should be mentioned even if this will bring nothing, the big win was made in another game and this alleged jackpot game was also played only once and little.

What do you say, is there any chance to somehow still get the payout which is almost 3000€?

Many thanks in advance for any help 👍🖖

This post has been translated automatically

Musiktop
Rookie

Violation of bonus condition!?!

3rd Apr. 2023, at 09:00 pm CEST#2
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Get in touch with me communicator. Had mall so n problem

This post has been translated automatically

Musiktop
Rookie

Violation of bonus condition!?!

3rd Apr. 2023, at 09:09 pm CEST#3
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Mirrr wrote on 04/03/2023 at 19:45: Hello everyone,

very annoying thing has expired as follows:

Welcome Bonuses taken at HappyHugo and paid close attention to the games which are not allowed to play according to the bonus conditions. Next to some games, among other things, there is also the umbrella term "Jackpot games" These I have also noted on the basis of the game overview filtered to "jackpots".
None of these games were played.

After requesting a payout, I received an answer that the bonus rules had been violated by playing the game "El Grande Torro", which is a jackpot game.
This is true but the game was not in the jackpots list! Now I'm there times purely to look and had to actually determine that it has so diamond, ruby etc jackpots displayed in the bottom left that one probably plays without a separate bet with the normal spin.
When I wanted to look now when writing here again as the jackpots are called exactly I must even find the game is completely no longer listed.

Incidentally, it should be mentioned even if this will bring nothing, the big win was made in another game and this alleged jackpot game was also played only once and little.

What do you say, is there any chance to somehow still get the payout which is almost 3000€?

Many thanks in advance for any help 👍🖖

Looks like this is a progressive jackpot. You have very little chance there. Had that once with the pragmaticslots. So no progressive jackpots. And got my money after complaining. Here I see unfortunately no chance. Would have liked to help

This post has been translated automatically

Mirrr

Violation of bonus condition!?!

4th Apr. 2023, at 12:38 am CEST#4
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Musiktop wrote on 03.04.2023 at 21:09:

Looks like this is a progressive jackpot. You have very little chance there. Had that once with the pragmaticslots. So no progressive jackpots. And got my money after complaining. Here I see unfortunately no chance. Would have liked to help

On another platform, the game can still be found, there is in the info from the game regarding Jackpot that it is a mystery jackpot but also Progressive so probably had bad luck but is just really awesome that was not listed in the list with the jackpot machines 🙈🤬

This post has been translated automatically

Paddington
Top Member

Violation of bonus condition!?!

4th Apr. 2023, at 09:06 am CEST#5
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With Gammix, you will have little chance of goodwill. They often set the Bonus terms and conditions in such a way that you can quickly violate them.

This post has been translated automatically

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