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Bonus & offers: Staxino simply cancels my win of 2094€ and wants to close my account (Page 7)

Topic created on 18th Apr. 2025 | Page: 7 of 7 | Answers: 94 | Views: 5,472
frapi07
Elite

Staxino simply cancels my win of 2094€ and wants to close my account

13th May. 2025, at 11:14 am CEST#93
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Druff wrote on May 13, 2025 at 10:57 am: This is a difficult situation 🤔 now without knowing where the jurisdiction is, I would like to provide some hopefully helpful input:

"Accordingly, general terms and conditions may not contain any surprising clauses. They must also not unreasonably disadvantage customers. According to the law (Section 307 BGB), this is the case if provisions are not clear and understandable."


I realize that we are talking about Germany and the BGB, but it could well be that there could be a similar paragraph in the country where the casino is based (at least officially), which would make this GTC passage invalid.

Perhaps the TE could read up a bit on this, and in the best case he would have a useful lever, as I could well imagine that there could/might/should be similar regulations there.

Whether it will help in the end is written in the stars, but maybe he's lucky, even in the worst banana republics there are laws ☝️🤷


Many have sued there - also successfully, but enforcing one's rights is currently difficult.

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Druff
Amateur

Staxino simply cancels my win of 2094€ and wants to close my account

13th May. 2025, at 11:37 am CEST#94
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frapi07 wrote on 13.05.2025 at 11:14 am:

Many have sued there - also successfully, but it is currently difficult to enforce one's rights.

Of course it is difficult to enforce the law there, it is everywhere outside the EU and even there it has not necessarily become easier with this confusion of laws in Malta.


But let's assume it comes to a legal dispute, he wins, somehow manages to collect the win or staxino folds and then, contrary to expectations, pays out and suddenly says "okay we'll pay out, but only to the bank account" then you would very likely go straight from the rain into the fire 🤔

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Twfarcry6
Amateur

Staxino simply cancels my win of 2094€ and wants to close my account

13th May. 2025, at 11:43 am CEST#95
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Liked this post: Avatar von DawgyDawg DawgyDawg, Avatar von Donnie Donnie
That's really cheeky. The casino should be boycotted. Just fishing out such stupid terms and conditions for no reason. I hope you sue them to the ground. And to give the player any responsibility for this. It's really lousy. This casino group keeps so much money unjustly every month. Because a few games are banned where it makes no sense that they are. And because they didn't reach their quota this month with withheld money. Now they take it and a stupid agb. And fulfill the quota. As long as players keep depositing. Nothing will change. And that will be defended. The casino has a duty to tell him exactly the spins where he violated agbs. Etc. No ifs, ands or buts. Finish them off.

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fros7byte
Amateur

Staxino simply cancels my win of 2094€ and wants to close my account

13th May. 2025, at 01:12 pm CEST#96
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A lawsuit in the Indian Republic is completely hopeless. That's why they do it that way. The casino should be blacklisted everywhere and classified as a scam. The general terms and conditions of all casinos are constantly being twisted in such a way that the house advantage increases immeasurably

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Zockerbernd
Amateur

Staxino simply cancels my win of 2094€ and wants to close my account

13th May. 2025, at 02:59 pm CEST#97
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So I believe what he says, but I've never had any problems with Starscream or Staxino. And I often play high and win higher, even with Staxino. And I actually only play with the Wagerfree bonuses. Strange from them.

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