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Bonus & offers: Stargames Bonus: How do the turnover requirements work?

Topic created on 15th Jun. 2017 | Page: 1 of 1 | Answers: 8 | Views: 7,488
Daniel
Elite

Stargames Bonus: How do the turnover requirements work?

15th Jun. 2017, at 10:40 pm CEST#1
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Our Novomatic-hater TomWegas has posted in under a post an interesting post:

Oh man... Novomatic StarGames Welcome bonus terms WTF!!!!...

1. You have six months from receiving the bonus to fulfill the bonus conditions and claim the bonus money.
2. The maximum bonus is 100 euros and can be drawn proportionally with any Deposit from 10 euros. For example, if your first deposit is 20 euros, you will receive 20 euros of Bonus money; however, if your first deposit is 150 euros, you will receive 100 euros of bonus money.
3. Your bonus will be credited to your account immediately.
4. You must reach 100 times the value of your deposit in points before your next withdrawal in order to convert the bonus into cash and withdraw the amount.
5. You will receive bonus points for each real money wager, the number of which is proportional to your current wager. Bets placed in the Live Casino and Poker do not generate bonus points.
6. The bonus offer includes all games except Live Casino, Poker, Roulette and Casino Table Games.
7. Our terms and conditions apply.

Even I have never seen anything so intransparent and vague about the turnover conditions anywhere... And that must really mean something! That such a shit is allowed, that is unbelievable. Good that I make a bow around the Spackos!

I pray from today to the machine God, so that those of Novomatic finally times puts a handicraft.

The bonus turnover conditions are written Stargames-typical rather user-unfriendly and you have to be almost a rocket scientist to understand how you have to implement the StarGames bonus as a player.

Explanation (if I have understood correctly):


  • If you create a new account at StarGames , you will receive a 100% bonus (up to a maximum of 100€)

  • Now you have to reach 100 times the value of your deposit in points to release the bonus.

  • Depending on which games you play, you will be credited with points at StarGames. For casino games like Roulette, Black Jack & Co. you get 1 point per 2€ turnover. For slot games like Book of Ra & Co. you get 5 points per 2€ turnover.

  • If a player (who only plays slot games) now deposits 100€ and receives 100€ bonus, he has to earn 10.000 points to clear the bonus. So he has to wager 4.000€ (40 times deposit).


But why doesn't StarGames simply state that the bonus must be wagered 40x? 40x wagering is not the most customer-friendly bonus turnover, but it is still within limits and there are worse turnover conditions on the market.

It used to be that you could always withdraw your winnings at StarGames and only the bonus was deducted if you did not meet the turnover requirements. This was also true if you had won with the bonus balance.

Personally, I don't like StarGames anymore and there have been several complaints about this casino (bad support, maximum 5 payouts per month, bad Player protection, etc.) But there has never been a complaint about the bonus so far - except that there are too few bonus offers.

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Anonym

Stargames Bonus: How do the turnover requirements work?

15th Jun. 2017, at 11:01 pm CEST#2
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Daniel wrote on 06/15/2017 at 22:40 PM


But why doesn't StarGames just write that the bonus has to be wagered 40x? 40x turnover is not the most customer-friendly bonus turnover but it is still within limits and there are worse turnover conditions on the market.

The thing is just the way and weis regardless of how high the amount of turnover actually is. This is a "welcome bonus" aimed at new customers and they write all serious, something in there? This is no longer snotty, so you can see that there is a system behind it...

One may therefore like to call me "Hater" but I do not accept such a deal. At least not with me and not with people who have no idea. All others are free to choose who they want to be bullied by, and Novomatic is obviously unbeatable in this, as this example shows once again.

The long years of not specifying AQs in the games and too high information about the AQ of Book of Ra on various sites... Alone for this others would already go into the hole. Can everyone think how things are going and who are the gearschten in the end... But you made it so for "strategic and legal reasons" Dirt company and really the most disgusting in the industry is on the road and that's a price that you do not even pick up in passing!

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FIFA17
Rookie

Stargames Bonus: How do the turnover requirements work?

15th Jun. 2017, at 11:25 pm CEST#3
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You are absolutely right with your statement.

Novomatic casinos are modern online dominas for inexperienced player slaves --> they spank them and then pay for it

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Skitch22
Elite

Stargames Bonus: How do the turnover requirements work?

6th Dec. 2017, at 11:45 am CET#4
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The bonus conditions have become so ridiculous that you think this is satire, you can only withdraw the bonus if you play in the form of real money. Since you feel screwed had such high wins and manage to convert 100 euros 30 times and then you can not cash out StarGames is such a lousy casino. This is what StarGames replied to my email: thank you for your inquiry.

According to your game history, the bonus you received was turned into cash through wins with
Bonus money became more bonus money, which explains the increase in your wagering amount
explains. In order to convert the active bonus, you must wager
real money.
That is the reason why the conditions for bonus conversion have not yet been
have been fulfilled.

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redriver67
Expert

Stargames Bonus: How do the turnover requirements work?

6th Dec. 2017, at 11:53 am CET#5
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Does that mean now in plain language you have to use real money and convert so that you can unlock the bonus. I don't understand this anymore.

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Skitch22
Elite

Stargames Bonus: How do the turnover requirements work?

6th Dec. 2017, at 12:09 pm CET#6
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redriver67 wrote on 06.12.2017 at 11:53: Does that mean now in plain language you have to use real money and convert so you can unlock the bonus. I don't understand this anymore.

Yes, that's unfortunately sounds like satire but it is unfortunately the reality.

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Anonym

Stargames Bonus: How do the turnover requirements work?

11th Dec. 2017, at 04:30 am CET#7
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redriver67 wrote on 06.12.2017 at 11:53: Does that mean now in plain language you have to use real money and convert so you can unlock the bonus. I don't understand this anymore.

Really intense. Almost every site comes up with something new to make such conditions as opaque as possible. Do they all want to scare away their customers

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LuisB

Stargames Bonus: How do the turnover requirements work?

22nd Jan. 2018, at 03:12 pm CET#8
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If you compare StarGames with other Online Casinos, the playing conditions are fair. Unfortunately, I have had much worse experiences with other online casinos. Once you have seen through the bonus system of StarGames - then not much can go wrong. Except the luck ...;)

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LuisB

Stargames Bonus: How do the turnover requirements work?

22nd Jan. 2018, at 03:12 pm CET#9
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If you compare StarGames with other Online Casinos, the playing conditions are fair. Unfortunately, I have had much worse experiences with other online casinos. Once you have seen through the bonus system of StarGames - then not much can go wrong. Except the luck ...;)

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