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Bonus & offers: Problems and discussions surrounding no deposit offers (Page 16)

Topic created on 19th Nov. 2024 | Page: 16 of 22 | Answers: 319 | Views: 51,947
csdiva
Rookie

Problems and discussions surrounding no deposit offers

18th Apr. 2025, at 11:45 am CEST#226
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Hey guys.
I also had my experience with GambleZen.
The casino has blocked my account,
because I won too much, at least that's what I assume,
because I only got an e-mail with the content:

We inform you that your account ****** will be closed by the decision of the administration, according to the rule:

- Gamblezen, for its part, reserves the right to close your account at any time and terminate the Terms of Use and send you a written notice of this by using the contact details in your account.

The Casino is not responsible for opening a new account or for any losses you may suffer after opening a new account. We reserve the right to terminate an account created in breach of these rules at any time.

This decision is final and cannot be changed.

and I have not received an answer to date when I asked what the reason was.

I can tell you that verifying the Deposit methods and bank accounts etc. (I have had 3 deposit methods verified!) is a real challenge and takes time.

Nevertheless, I finally got the free spins wagered, deposited 20 euros and withdrew 50 (30bonus+20real money) euros. Then I deposited 20 euros again, without the bonus option, and paid out 130 euros again.
I was then blocked.

Is there anything I can do to get my account reactivated?

Can I set up a new account with the same user details?

This post has been translated automatically

frapi07
Elite

Problems and discussions surrounding no deposit offers

18th Apr. 2025, at 12:01 pm CEST#227
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csdiva wrote on 18.04.2025 at 11:45 am: Hey guys.
I also had my experience with GambleZen.
The casino has blocked my account,
because I won too much, at least that's what I suspect,
because I only got an email with the content:

We inform you that your account ****** will be closed by the decision of the administration, according to the rule:

- Gamblezen, for its part, reserves the right to close your account at any time and terminate the Terms of Use and send you a written notice of this by using the contact details in your account.

The casino is not responsible for opening a new account or for any losses you may suffer after opening a new account. We reserve the right to terminate an account created in breach of these rules at any time.

This decision is final and cannot be changed.

and when I asked what the reason would be, I have not yet received an answer.

I can tell you that verifying the Deposit methods and bank accounts etc. (I have had 3 deposit methods verified!) is a real challenge and takes time.

Nevertheless, I finally got the free spins wagered, deposited 20 euros and withdrew 50 (30bonus+20real money) euros. Then I deposited 20 euros again, without the bonus option, and paid out 130 euros again.
I was then blocked.

Is there anything I can do to get my account reactivated?

Can I set up a new account with the same user data?

No, you can't create a new account. All wins would then be canceled (multiple accounts).

Whether they are allowed to do this: theoretically yes. You are not entitled to an account.

What you can do: ask if the account can be reopened. That's all you can do.


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Epixx0815
Visitor

Problems and discussions surrounding no deposit offers

19th Apr. 2025, at 10:48 am CEST#228
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Anyone else having problems with the Thursday FS in Jackpot Pirates?
Unfortunately I can't play my 5FS in Lord of the Ocean Magic 🙄

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Max-Power
Experienced

Problems and discussions surrounding no deposit offers

19th Apr. 2025, at 02:40 pm CEST#229
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Epixx0815 wrote on 19.04.2025 at 10:48: Does anyone else have problems with the Thursday FS in Jackpot Pirates?
Unfortunately I can't play my 5FS in Lord of the Ocean Magic 🙄

Must have been the wrong game. They have since corrected the error.
The free spins are available on Lucky Lady Charm Deluxe.

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TanteT01
Visitor

Problems and discussions surrounding no deposit offers

20th Apr. 2025, at 02:52 pm CEST#230
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Hey
Has anyone redeemed their free spins of the month on Viggo today? Are they, as the promo page says, on Le bandit, or another game?

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Zockerbernd
Amateur

Problems and discussions surrounding no deposit offers

20th Apr. 2025, at 04:34 pm CEST#231
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Where's the f**king egg on the Lapalingo site?

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Toastbrot
Experienced

Problems and discussions surrounding no deposit offers

20th Apr. 2025, at 04:55 pm CEST#232
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Liked this post: Avatar von Simbda Simbda, Avatar von Zockerbernd Zockerbernd

Zockerbernd wrote on 20.04.2025 at 16:34: Where is the f**king egg on the Lapalingo site?

In the store where you can buy free spins at the bottom. But was only a Deposit bonus I think 😁

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garfield68
Elite

Problems and discussions surrounding no deposit offers

20th Apr. 2025, at 04:58 pm CEST#233
2 Likes

Liked this post: Avatar von Max_Bet Max_Bet, Avatar von Toastbrot Toastbrot
it's not worth it with the sales conditions anyway.

This post has been translated automatically

Shneezen
Visitor

Problems and discussions surrounding no deposit offers

20th Apr. 2025, at 07:46 pm CEST#234
1 Like

Liked this post: Avatar von Karl1334 Karl1334
At Sonnenspiele I see a 1 at the top of the gift symbol.
Based on my experiences over the last few weeks, I'm guessing that there are free spins lying dormant somewhere.

But which game?

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Karl1334
Visitor

Problems and discussions surrounding no deposit offers

20th Apr. 2025, at 08:00 pm CEST#235
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Shneezen wrote on 20.04.2025 at 19:46: At Sonnenspiele I have a 1 at the top of the gift symbol.
After experiences of the last weeks I guess that somewhere free games are slumbering.

But which game?

I have the same question, I looked through every Playngo game this morning but found nothing, does anyone know what?

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Dionysius666
Visitor

Problems and discussions surrounding no deposit offers

20th Apr. 2025, at 08:38 pm CEST#236
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Hey, does anyone have any experience with viggoslots? Normally I always receive free spins on the 20th of the month (provided I have made the necessary depositors) and always receive an email. But not today, even though I meet the requirements. The support doesn't really help me?

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Dionysius666
Visitor

Problems and discussions surrounding no deposit offers

20th Apr. 2025, at 08:39 pm CEST#237
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TanteT01 wrote on 20.04.2025 at 14:52: Hey
Has anyone redeemed their free spins of the month on Viggo today? Are they, as the promo page says, on Le bandit, or another game?

I didn't get them at all even though I deposited enough

This post has been translated automatically

xxjj19
Experienced

Problems and discussions surrounding no deposit offers

21st Apr. 2025, at 12:25 pm CEST#238
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Dionysius666 wrote on 20.04.2025 at 20:38: Hey, does anyone have experience with viggoslots? Normally I always receive free spins on the 20th of the month (assuming necessary depositors) and also always an email about it. But not today, even though I meet the requirements. The support doesn't really help me?

Ahoy


I just received an email that they are now available.

Vg and happy easter

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Zockerbernd
Amateur

Problems and discussions surrounding no deposit offers

21st Apr. 2025, at 03:06 pm CEST#239
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Which slot should the games be in? I don't see anything and I haven't received an email, but I've deposited enough.

This post has been translated automatically

EasyAz
Rookie

Problems and discussions surrounding no deposit offers

21st Apr. 2025, at 03:24 pm CEST#240
1 Like

Liked this post: Avatar von Zockerbernd Zockerbernd

Zockerbernd wrote on 21.04.2025 at 15:06: In which slot should the games be? See nothing also no mail but have deposited enough.

Hello Bernd😉


Hadn't received an email from them either until now, then I went into the chat and the spins were booked for me immediately.

Lg

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