mrgreen advertises with turnover free then 35x on free play winnings
25th Nov. 2023, at 03:21 am CET#1
0 Likes
Nobody has liked this post so far
Hello Community!
Does anyone have a contact to mrgreen?
It's about the Ultra Black Friday Deal - big UMSATFREIE FREESPINS. Additionally by mail again in the terms of use: Wins achieved with Ultra Spins are wager-free.
Then I win €1800 in the freespins and am now seriously supposed to wager over €60,000 instead of €0! Via chat and then put off with errors from employees. This can't be right for such a big company?
mrgreen advertises with turnover free then 35x on free play winnings
6th Dec. 2023, at 12:03 am CET#7
0 Likes
Nobody has liked this post so far
The GUTS does process complaints, but many end up in the spam folder of the person in charge, I noticed when I received feedback after a good 2 months.
After what felt like 10 unanswered emails with deadlines, after it became too much for me and my lawyer had now contacted GGL. Suddenly I received a reply. Of course, I don't want to go into any more detail here.
But please allow plenty of time when it comes to processing emails.
mrgreen advertises with turnover free then 35x on free play winnings
6th Dec. 2023, at 12:11 am CET#8
0 Likes
Nobody has liked this post so far
I thought i'd try to implement it, but now i've read that bonus spins that are not based on depositors are limited to 100€ maxwin. now i'm worried that they'll turn it around. i've got 5k on the clock.
mrgreen advertises with turnover free then 35x on free play winnings
6th Dec. 2023, at 12:29 am CET#9
0 Likes
Nobody has liked this post so far
bonushunter97 wrote on 06.12.2023 at 00:11: I thought I would try to implement it, but now I have read that bonus spins that are not based on depositors are limited to 100€ maxwin. now of course my worry is that they will turn it that way. meanwhile I have 5k on the clock....
If the free spins were without a depositor and nothing else was explicitly stated in the offer, the normal limits apply, so then €100 ... unfortunately
They don't spin anything, it just depends on what was in the mail, what is the maximum win and what is the turnover if nothing was specified, the general bonus conditions apply
mrgreen advertises with turnover free then 35x on free play winnings
6th Dec. 2023, at 12:31 am CET#10
0 Likes
Nobody has liked this post so far
gamble1 wrote on 06.12.2023 at 00:29:
If the free spins were without depositor and nothing else was explicitly stated in the offer, of course the normal limits apply, so then 100 € ... unfortunately
The turning there nothing it just depends on what was in the mail how is the maximum win how is the turnover if nothing was specified the general bonus conditions apply
the free spins were with a Deposit and should be wager-free! the support is also absolutely cheeky - they have no idea about anything.
mrgreen advertises with turnover free then 35x on free play winnings
6th Dec. 2023, at 12:43 am CET#11
0 Likes
Nobody has liked this post so far
bonushunter97 wrote on 06.12.2023 00:31:
the free spins were with a Deposit and should be free of charge! absolute cheek of the support too - they have no idea of anything.
Then it also depends on what is in the offer and in the terms and conditions there free spins with deposit have no maximum win and there is nothing in the offer Congratulations
If the offer regarding turnover was a mistake, you can argue about it and in the end only a court can rule if no agreement is reached because on the one hand you cannot be blamed but also the casino will argue in case of mistakes blabla no liability AGB's point xyz
mrgreen advertises with turnover free then 35x on free play winnings
6th Dec. 2023, at 01:23 am CET#13
0 Likes
Nobody has liked this post so far
bonushunter97 wrote on 06.12.2023 at 00:46: the casino is clearly in the wrong. i can't suddenly say oh no, the employees had a bad day with a Jackpot and now you can keep 100 bucks from it
Nobody says that, but casinos usually have an exclusion for such cases in the terms and conditions right next to the point in the event of technical malfunctions, the wins are invalid
mrgreen advertises with turnover free then 35x on free play winnings
Nobody has liked this post so far
Does anyone have a contact to mrgreen?
It's about the Ultra Black Friday Deal - big UMSATFREIE FREESPINS. Additionally by mail again in the terms of use: Wins achieved with Ultra Spins are wager-free.
Then I win €1800 in the freespins and am now seriously supposed to wager over €60,000 instead of €0! Via chat and then put off with errors from employees. This can't be right for such a big company?
I think it really borders on fraud.
Can anyone help me?
This post has been translated automatically
mrgreen advertises with turnover free then 35x on free play winnings
Nobody has liked this post so far
This post has been translated automatically
mrgreen advertises with turnover free then 35x on free play winnings
Nobody has liked this post so far
there is no max cashout. it's just that they want 35x wager at once
This post has been translated automatically
mrgreen advertises with turnover free then 35x on free play winnings
Nobody has liked this post so far
This post has been translated automatically
mrgreen advertises with turnover free then 35x on free play winnings
Nobody has liked this post so far
Let the GGL show whether they also take care of player complaints...
This post has been translated automatically
mrgreen advertises with turnover free then 35x on free play winnings
Nobody has liked this post so far
Unfortunately they don't, it says on the site:
https://www.gluecksspiel-behoerde.de/de/praeventionspielerschutz/verstossmeldenbeschwerden
Please note: We do not process complaints relating to transactions with your gambling provider.
However, they also state that you can report "irregularities with permitted gambling offers on the Internet".
Just threaten Mr Green with that very page, maybe it will help.
Otherwise, if you have legal expenses Insurance, a German lawyer would also be worthwhile here, as it is legal gambling.
This post has been translated automatically
mrgreen advertises with turnover free then 35x on free play winnings
Nobody has liked this post so far
After what felt like 10 unanswered emails with deadlines, after it became too much for me and my lawyer had now contacted GGL. Suddenly I received a reply. Of course, I don't want to go into any more detail here.
But please allow plenty of time when it comes to processing emails.
This post has been translated automatically
mrgreen advertises with turnover free then 35x on free play winnings
Nobody has liked this post so far
This post has been translated automatically
mrgreen advertises with turnover free then 35x on free play winnings
Nobody has liked this post so far
If the free spins were without a depositor and nothing else was explicitly stated in the offer, the normal limits apply, so then €100 ... unfortunately
They don't spin anything, it just depends on what was in the mail, what is the maximum win and what is the turnover if nothing was specified, the general bonus conditions apply
This post has been translated automatically
mrgreen advertises with turnover free then 35x on free play winnings
Nobody has liked this post so far
the free spins were with a Deposit and should be wager-free! the support is also absolutely cheeky - they have no idea about anything.
This post has been translated automatically
mrgreen advertises with turnover free then 35x on free play winnings
Nobody has liked this post so far
Then it also depends on what is in the offer and in the terms and conditions there free spins with deposit have no maximum win and there is nothing in the offer Congratulations
If the offer regarding turnover was a mistake, you can argue about it and in the end only a court can rule if no agreement is reached because on the one hand you cannot be blamed but also the casino will argue in case of mistakes blabla no liability AGB's point xyz
This post has been translated automatically
mrgreen advertises with turnover free then 35x on free play winnings
Nobody has liked this post so far
This post has been translated automatically
mrgreen advertises with turnover free then 35x on free play winnings
Nobody has liked this post so far
Nobody says that, but casinos usually have an exclusion for such cases in the terms and conditions right next to the point in the event of technical malfunctions, the wins are invalid
This post has been translated automatically