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Bonus & offers: BingBong Casino bonus conditions

Topic created on 19th Dec. 2023 | Page: 1 of 1 | Answers: 4 | Views: 443
artur2002
Hello,
I'm posting here in the forum and wanted to ask for your opinion or help,
2 days ago I had the bonus with 17 free spins on Dolphins Pearl at BingBong,
41 Euro after the bonus 1.2k to wager. Well I actually managed to wager this and was at the last spin before the conversion to 710 euros approximately.
After that the bonus was successfully wagered, but then I realized that instead of 710 I had 110. I wanted to ask if anyone has experience with this or if this is normal, because I found nothing in the bonus conditions where the conversion amount should be, if it is.

Many thanks in advance

Yours sincerely

Artur Hohm

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artur2002
Oh, and I have already sent a mail to BingBong 3 times, because they don't offer Live Chat, but no answer since 2 days.

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upola
Legend
Was that a no Deposit bonus?

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Stromberg
Legend

upola wrote on 19.12.2023 at 10:10 am: Was that a no Deposit bonus?

That was no deposit bonus.

The general conditions for free spins without bonus are kind of vague.
On the one hand it says the wins are limited to 150€. I think this is based on the maximum payout. On the other hand, it says that the free spins will end when the maximum win has been reached. That sounds like the win is capped before wagering.

And then it also refers to the special conditions of each individual promotion, which I couldn't see now...

In the end they will have capped your win because of no-deposit-bonus, on what basis and why 110 Euro, that's hard to understand now without the bonus conditions of the promotion.

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mightymike
Top Member
Goods no deposit

Today the door to an adventure opens! We're giving you a generous 17 free spins for Dolphin's Pearl! 🚢🐬

Found this in the terms and conditions




  • The maximum win achievable through these free spins is €400, unless otherwise stated in the bonus plan. For free spins that are not activated by a previous depositor, €150 . If the maximum win is reached during the free spins, a message will appear in the game. Further free spins from this promotion will then expire and the game will be closed.




@ stromberg

once again too slow.

But yours explains it better anyway.

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