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Wunderwins: [solved] Wunderwin's payout duration too long?

Topic created on 14th Jan. 2023 | Page: 1 of 1 | Answers: 9 | Views: 1,003
Spielozocker
Visitor
Hi folks,

i am waiting for a payout from Wunderwins for 7 days now. Have 7 days ago 5.000€ to 2.000€ 2x and 1.000€ 1x in order given. Since I still have more money on it, I have now also today widerum in order. In total it is 15.000€.

I'm about you three payouts from 7 days ago, because you can only pay out 5,000 € per week anyway.

I am fully verified and already had a withdrawal there 2 months ago after the Welcome bonus which was quite fast.
Is it normal to wait 7 days? The chat always says the same thing: Finance has a lot of workload etc. they get back to me.

How long should you wait because maximum or are there people here who have received even after 2 weeks only a payout at Wunderwins despite verified account.

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Spielozocker
Visitor
Can the Gamble Joe employees vllt help me and ask the direct contacts times why this takes so abnormally long?

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Andre
Top Member
Hello gamers,

on Monday the responsible colleague will be online again. The respective casino managers also usually have the weekend off.

I hope that it has settled by then, but otherwise we'll be happy to look at it then

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LuckyStriker
Rookie
15.000€ is not necessarily a small amount. If you have played with a bonus, they will certainly double and triple check whether you have violated any conditions or they want any other evidence that shows where the money comes from, etc. One has already read often enough here from other casinos. I've never had to wait longer than 48 hours for my payout at Wunderwins, but it was for much smaller amounts in the three-digit range.

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Spielozocker
Visitor
Screenshot

This is the screenshot. Notice the top payouts, they are soon 7 days ago. Very unusual for Wunderwins.

I am vol verifizierz and had a payout there 2 months ago that went straight through. Now it was even RAW. Have turned to 40€. Now I wait so long.

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Spielozocker
Visitor
9. Day by now. No messages or anything. In my 10 years of online casino gambling, I have never had it take so long for an already verified account.

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Anonym

Spielozocker wrote on 01/16/2023 at 23:40: 9th day by now. No messages or anything. I have not had that in my 10 years of online casino gambling that it takes so long with an already verified account.


Are you now in contact with our forum moderators? Sabine and Caro could certainly be helpful.

It is not unusual that 5 digit wins are subject to a procedure that can take 2-3 weeks.

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Spielozocker
Visitor
A I have passed on to Sabine

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Spielozocker
Visitor
Payment ( Wow everything arrived )

You guys are awesome! Posted here just now and the Gamble Joe team did it for me.
I even got instead of only 5 k weekly limit, the full 15k directly via lightning transfer!

Wow thanks a lot to you guys!

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Sabine
Experienced
Since Spielozocker has received his win, I'm closing the thread.

This thread was closed

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Hot Topics10th May. 2024 at 12:44 am CEST

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