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Wildz: [solved]14 days still no payout despite verification

Topic created on 04th May. 2020 | Page: 1 of 1 | Answers: 3 | Views: 1,296
schraenzel

[solved]14 days still no payout despite verification

4th May. 2020, at 08:01 pm CEST#1
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Hello community,

so since the whole thing is a bit back I just start to tell.on 18.4. it went quite well and I was able to withdraw me 6000€,because I was told that smaller payout go through faster so I took 6 times 1000 and waited!for some inexplicable reason I have everything on 20.4 verballert and I had only 30€ on my account.but instead of ending up at 0€ worked every spin.until I then 13900 have submitted for payout.13 times 1000 and once 900.2000 on my bank account and the rest on muchbetter.I had to verify everything, wechels also happened.then I logged on with the cell phone of my girlfriend and changed the payout,but by the autofunction changed her phone the account data in hers,what I overlooked.now her account is to be verified.3 Days in a row I chatted with the Live Chat and asked to delete the account because no payout should go there and it was a mistake.I'm always just told it's busy and I should wait....I have 5 days ago written to customer service directly without response.Yesterday I chatted again with the live chat there I would be told even if no payout should be made on it the account would have to be verified because I submitted it
I honestly do not know what to do, can you help me...?

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Caro
Expert

[solved]14 days still no payout despite verification

5th May. 2020, at 10:03 am CEST#2
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Good morning schraenzel, sent you a private message via Communicator Greetings Caro

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schraenzel

[solved]14 days still no payout despite verification

5th May. 2020, at 01:45 pm CEST#3
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Update

I have just been contacted by a Wildz employee explaining that I have violated the terms and conditions. By a third party Deposit on my account. What the application probably also shows me but still was not aware and my account was not properly verified and thus the whole processing came to a halt. I hope the processing can be done now anyway
I would like to apologize to Wildz that I have pilloried them although apparently the fault was mine.

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Caro
Expert

[solved]14 days still no payout despite verification

22nd May. 2020, at 10:34 am CEST#4
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The user has just confirmed to me that he is fully verified and has received his payout.

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