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Videoslots: [solved] Casino Videoslots won over 1000€ and account was locked afterwards! Help! (scam?) (Page 2)

Topic created on 15th Mar. 2019 | Page: 2 of 4 | Answers: 35 | Views: 9,189
Bvb1995
Expert

[solved] Casino Videoslots won over 1000€ and account was locked...

15th Mar. 2019, at 09:44 am CET#11
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Maestro9 wrote on 03/15/2019 09:28 AM
I didn't even receive an email for my account being suspended in the first place. How much do you think it makes higher ups at Videoslots to contact them directly through social media like LinkedIn or Facebook?

Erstml I was wait and see !

Did you talk to english or de support ?

Find the de support is much worse than the English try with English

if not done yet

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Maestro9
Visitor

[solved] Casino Videoslots won over 1000€ and account was locked...

15th Mar. 2019, at 09:48 am CET#12
1 Like

Liked this post: Anonym

robby811 wrote on 03/15/2019 09:28 AM
I would still write an email to check what's going on?!

I have already written the email by describing the entire process. I am curious if and when they respond.

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Maestro9
Visitor

[solved] Casino Videoslots won over 1000€ and account was locked...

15th Mar. 2019, at 09:59 am CET#13
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Bvb1995 wrote on 15/03/2019 at 09:44
Erstml I was wait and see !

Did you talk to english or de support ?

Find the de support is much worse than the English try with English

if not done yet

I communicated with English support last night and German support this morning.

I just can't switch to English live support now unfortunately.

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Anonym

[solved] Casino Videoslots won over 1000€ and account was locked...

15th Mar. 2019, at 10:06 am CET#14
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Maestro9 wrote on 03/15/2019 09:48 AM

I have already written the email describing the entire process. I am curious if and when they respond.

Usually relatively quickly (on the same day)

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Maestro9
Visitor

[solved] Casino Videoslots won over 1000€ and account was locked...

15th Mar. 2019, at 10:28 am CET#15
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Update: The english speaking support could not help me either

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Bvb1995
Expert

[solved] Casino Videoslots won over 1000€ and account was locked...

15th Mar. 2019, at 10:31 am CET#16
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Maestro9 wrote on 03/15/2019 at 10:28 am: Update: The English-speaking support could not help me either

Get nothing here they must know why your accc is closed ?

What should be different about an email than livechat ? They can also forward it

Then wait ml ka what else you can not do anyway

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Maestro9
Visitor

[solved] Casino Videoslots won over 1000€ and account was locked...

15th Mar. 2019, at 11:37 am CET#17
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Bvb1995 wrote on 03/15/2019 at 10:31 AM
Don't get anything here they must know why your accc is closed ?

What should be different about an email than livechat ? They can also forward it

Then wait ml ka what else you can not do anyway

As of now they have not been able to give me a reason. I will keep you all up to date

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Maestro9
Visitor

[solved] Casino Videoslots won over 1000€ and account was locked...

15th Mar. 2019, at 04:01 pm CET#18
1 Like

Liked this post: Anonym
UPDATE

So now after asking for help in another forum, I got new information.

Apparently there was a bug with which you could farm Battle Tickets and several users have exploited this
Most likely I was banned by mistake and the bug will be reversed

I can keep you guys updated if you want

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S****8

[solved] Casino Videoslots won over 1000€ and account was locked...

15th Mar. 2019, at 04:04 pm CET#19
1 Like

Liked this post: Anonym
Maestro9 wrote on 03/15/2019 4:01 PM: UPDATE

I can continue to keep you guys updated if you wanted

Yes very much !!!

P.S. The times where GJ helps are probably long gone?

Good that you have found another forum help ...

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Anonym

[solved] Casino Videoslots won over 1000€ and account was locked...

15th Mar. 2019, at 05:27 pm CET#20
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Sweep88 wrote on 03/15/2019 at 16:04
Yes very much !!!

P.S. The times where GJ helps are probably long gone ?!!

Good that you have found another forum help ...

The help is only from other users, on the part of GJ I take this for months was no longer.

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