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Vera&John: [solved] Vera&John : payout after high win in limbo

Topic created on 19th May. 2020 | Page: 1 of 2 | Answers: 19 | Views: 3,845
DennisS87
Visitor
Hello dear GJ community,
so far I was rather a quiet and calm observer here in the forum

First of all, a huge compliment, what you have put here on the legs. Really super!

To my concern

Last Saturday I have with my own money, (raw- cash) I have not taken any Bonuses or other in claim,
won a very high amount in a BTG - slot in the free spins. ( I have jumped for joy through the whole apartment made 😃)

Since I now play longer at V&J, my account is verified and payouts, even in the four-digit range, have so far always been within hours or even minutes on my account. There have never been any problems!
My Deposit - or withdrawal method was always Trustly / bank transfer

After my win I requested a payout in the five digit range.
After Sunday the payout was not processed, I thought ; maybe the payout amount is too high !?! I canceled it and gave a smaller sum in payout ( 5000 euros) . That was Sunday afternoon.
Now I have written to the support, and nachgehakt, because the processing time in relation to my, in the past other payouts "long" takes.

I was told that due to the high win, the Provider (BTG) would have to do a high win review!? Sounds plausible, I personally have not heard of it.
After all, you do not win every day such a large sum

Maybe you have made experiences with it? About a lively exchange I would be very happy:)

Am I just too impatient and too nervous!? Because I'm worried that the high win is not paid out!?

Kind regards
Dennis

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derzweifel
Experienced
Basically, Verja & John is serious, so you should stay calm for now

A review of the win I know actually only with jackpots, a really big hit on a BTG can also take on Jackpot proportions. May I ask how much you won on which slot and on which bet?

Otherwise, first the standard advice: Do not play it again, set yourself a loss limit - as quickly as it was there, everything can be gone again

LG

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DennisS87
Visitor

I will not gamble it away! For this it is simply too much money . And I have myself under control and am disciplined

It was at "Lil Devil" have 2 € spins and come into the free spins

In the end it was 56 thousand euros win

LG

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DennisS87
Visitor
I also don't want to say a bad word about V&J, as I have always been super satisfied and everything has worked smoothly so far

Therefore, the word " complaint " is too exaggerated.

Just did not know where else to write my post here in the forum

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derzweifel
Experienced
I can understand that with the amount of the win it makes you uneasy when delays occur - Saturday was 3 days ago though, that's not forever

Many casinos have 48-72 hrs. processing time for payouts and others manage to delay them over 1-2 weeks, mind you all without a check at the Provider and with payouts in three instead of mid five figures (and Corona-conditioned "state of emergency")

Stay calm and distract yourself - is easier said than done, I know

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Caro
Expert
Hi DennisS87, if you need help, just contact me or Julian Greetings Caro

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DennisS87
Visitor
Thank you so much Caro for the offer! I hope not that I have to come back to it 😊.

Yes, you are right "derzweifel ". That's why I try not to see it negatively.

Just the fast processing time of my previous payouts in comparison, hence the slight concerns at the moment.


LG

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Quietscheentchen
Experienced
First of all congratulations ... from such a win you can otherwise only dream ... I had not even close to such a win, but I think you do not have to worry about your payout at V+J ... that works out:) .. wish you all the best

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DennisS87
Visitor
Thank you for your congratulations and kind words, Squeaky😊

I also never thought that such a win is possible. The madness!

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garfield68
Elite
congratulations on your great win Dennis. since V&J is a serious casino I am very sure that you will get the money. I think they will check it now only because of the enormous amount of your win a little more closely than usual

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