i'm brand new here.
I've been a Platincasino customer for a while, but I've been inactive for the last few months.
i've been gambling again since last week and have already been paid out €4600 and have already deposited a lot of it.
I mostly gambled away in the casino and made some cash with sports betting.
since last week I've also been waiting for €400, which has been processed, and currently there's still €450-500 left.
Yesterday evening another Tip slip arrived, about 520€ and less than 20 minutes later I was logged out and my account was deactivated.
So far I've had absolutely no problems with Platin, most of the time I've also canceled the larger payouts and gambled away again and again 🥴🫣
i've already contacted support and received a message back this morning saying that my request needs to be checked.
Of course I'm now worried that everything is gone.
Unfortunately, our contact with Platincasino is currently somewhat limited, as there is a new management behind it due to the recent takeover, but I can try to pass on your complaint through the old contact person for you.
I'll get in touch with you via Communicator if I find out anything.
[solved] Account suddenly deactivated
Nobody has liked this post so far
i'm brand new here.
I've been a Platincasino customer for a while, but I've been inactive for the last few months.
i've been gambling again since last week and have already been paid out €4600 and have already deposited a lot of it.
I mostly gambled away in the casino and made some cash with sports betting.
since last week I've also been waiting for €400, which has been processed, and currently there's still €450-500 left.
Yesterday evening another Tip slip arrived, about 520€ and less than 20 minutes later I was logged out and my account was deactivated.
So far I've had absolutely no problems with Platin, most of the time I've also canceled the larger payouts and gambled away again and again 🥴🫣
i've already contacted support and received a message back this morning saying that my request needs to be checked.
Of course I'm now worried that everything is gone.
Can anyone help me with how I should proceed?
Thank you in advance.
Kind regards to all
This post has been translated automatically
[solved] Account suddenly deactivated
Nobody has liked this post so far
Unfortunately, our contact with Platincasino is currently somewhat limited, as there is a new management behind it due to the recent takeover, but I can try to pass on your complaint through the old contact person for you.
I'll get in touch with you via Communicator if I find out anything.
This post has been translated automatically
[solved] Account suddenly deactivated
Nobody has liked this post so far
This thread has been closed
This post has been translated automatically