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Touchcasino bonus money scam
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I deposited on 10.02.23 51€ at Touchcasino and took a 100% bonus, so far so good 😃
When I still had about 70€ to wager, I played Bigger bass blizzard on 1,20€ and suddenly my balance was on 0€ instead of 1461€.
I refreshed the page and went to my profile, the wager was through but my money ( 1461,56€ ) are still shown as Bonus money and as soon as I go into a game it says 0,00€ ingame credit.
I have turned to the support and the allegedly can not explain why this is and said I would shortly get an email regarding this.
I have not played any prohibited games and also not violate Maxbet so how can something like this happen?
Is my money now gone or are there still chances to get it?
Thanks for the help
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Touchcasino bonus money scam
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Touchcasino bonus money scam
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Touchcasino bonus money scam
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No I did not buy a bonus just spun normally
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Touchcasino bonus money scam
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Only played 3-4 slots and opened them all again but was nothing
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Touchcasino bonus money scam
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Ok. Someone here on the forum had the same problem as you last time, but at a different casino in the same group. He talked to the chat, the case was forwarded and he then got the money credited manually.
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Touchcasino bonus money scam
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Okay then there is hope 😅
I actually only ever play on Gammix casinos and have never experienced anything like this or had any problems regarding payouts only this time it struck me as a bit strange....
i made screenshots of the history and my balance + conversation with the support for safety times
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Touchcasino bonus money scam
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once it took a few hours & another time 8 days...try to open any slot from netent & check if your money is there..your money is in any case not gone
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Touchcasino bonus money scam
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Touchcasino bonus money scam
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congratulations on the win and I hope they do not take too long
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Touchcasino bonus money scam
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All right thanks for the clarification, I will report aufjedenfall what has come out.
Wish everyone a nice weekend
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Touchcasino bonus money scam
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Touchcasino bonus money scam
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Was it with you also suddenly just "gone" ingame?
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Touchcasino bonus money scam
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No, it wasn't.
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Touchcasino bonus money scam
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Hm I'll wait now until Monday Tuesday if something happens, work probably not on the weekend
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