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roccoammo11, on 10th May. 2024 at 06:35 pm CEST
Sugarcasino does not pay out
Nobody has liked this post so far
Then I received a mail asking me to provide documents
No sooner said than done I replied with all the requested documents.
1 day later comes a mail "reminder documents missing" but it is not said which.
Live chat has no insight and says I have to wait.
I sent all documents again.
No answer.
Tonight 1:20 "payment canceled because not all documents are there. For exact listing please contact Live Chat or support@hd.sugarcasino.com"
(if you send mails there you will never get an answer)
I contacted Live chat who has no insight and can not tell me what is missing, only that my documents are all there and will be checked again.
I suspect a stalling tactic? Since the finance department does not send me a mail and tells me what is missing.
Does anyone here have experience with this?
This post has been translated automatically
Sugarcasino does not pay out
Nobody has liked this post so far
Belong to 7Gods and also they are lame and very like to stall
This post has been translated automatically
Sugarcasino does not pay out
Nobody has liked this post so far
Hmm really?
They are now claiming that my credit card copy is not accepted.
The problem here is 1. my credit card is from revolut. and 2. virtual. and n screenshot where also card number and cvc would be visible (but I have blacked out as it is intended) is not accepted.
Apart from that, they do not adhere to their own terms and conditions.
Turnover condition: 100 percent for all slots. but only book of dead has influenced my turnover conditions here.
This post has been translated automatically
Sugarcasino does not pay out
Nobody has liked this post so far
This post has been translated automatically
Sugarcasino does not pay out
Nobody has liked this post so far
Since I have registered via a Streamer he helps me just look at what will happen
but I will no longer play in the casino when the payout is through
The communication from them/with them is cruel
And yes I have already read something after I registered here, but that it is so awesome I did not know.
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