Topic created on 24th Jun. 2020 | Page: 1 of 1 | Answers: 7 | Views: 2,557
c****9
Topic Creator
Forum posts:5Member has been banned
Slotwolf wants to scam me
24th Jun. 2020, at 02:25 pm CEST#1
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Hey dear community,
I have discovered 2 days ago Slotwolf on twitch.tv at gamble_gangsta.
I registered there and chose the bonus.
After a few hours I had finished the wager at night and made a payout of 500€.
I directly uploaded all my documents for security.
When I woke up all documents were verified but my account was closed because of duplicate account.
This casino is brand new and I saw it for the first time the day I registered.
No other online casino plays on my wifi.
This is an outrage.
On request of the Live Chat comes only the following : Admin decision can not help you
if you then want to talk to a contact who can help you is said : Sorry more we can not do, chat closed because you want to help "real" problems.
I have now read at Casinoguru that already 2 other players had the same problem.
I have MGA complaint filed, casinoguru complaint filed and gamble_gangsta inquired.
Brand new Slotwolf is definitely not, otherwise there are just the usual things to check - is someone else from your household, from your computer etc. playing?
Slotwolf is part of the N1 Interactive Limited group
This casino group is known for denying payouts with false accusations !
Here are enough contributions e.g. Over the N1 Casino which belongs to this Casinogruppe.
And now guess !
95% of all payout denials are based on the accusation you mentioned here ... Account duplcate ..
I am more or less active in a Discord group of a streamer...there some had problems with this casino group. The funny thing, always the accusation of duplicate accounts
I know of a player who was persistent and had his money paid
He was helped by the information to casini that he has a dynamic (constantly changing IP) Ip address, which he had the Provider confirm.
Apparently, this casino group is one of the only ones that can't get it together to understand that IP addresses can change and are not the same as the one used to register
The Streamer contacted the casino about the problems, got a duplicate account as an answer and that was the end of the matter.
1 player remained persistent for a long time and contacted the casino again and again.
At some point he received a reply from support saying that he had been playing with different IP addresses .
The statement Duplicate Account seems to be a blanket answer in this casino group, where the actual "violation" is another
When he explained to the casino that he has a dynamic IP address and thus the IP address can change from day to day, the casino switched to stubborn and remained vehement about not wanting to pay out.
Only when he got a confirmation from his Internet Provider regarding the dynamic IP address and sent this to the casino support via email, was paid out!
The whole process went on for months....
It was about a payout of just under 1200 €
Complaints to the MGA and Thepogg have also brought absolutely nothing because also here only on the accusation of the duplicate account was referred to
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c****9
Topic Creator
Forum posts:5Member has been banned
Slotwolf wants to scam me
29th Jun. 2020, at 11:33 am CEST#7
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Nobody has liked this post so far
Hello dear ones,
No back message from mga
Neither livechat from Slotwolf or email
But I was mega lucky. !!
The dear steven from Gamblegangsta has stood up for me and already after 24 h was money payout accepted and via immediate payout via Trustly already in the night on my account.
Again huge thanks to the gamble_gangsta and especially to steven !!!
Had almost dropped the matter but within a day everything was settled
Slotwolf wants to scam me
Nobody has liked this post so far
I have discovered 2 days ago Slotwolf on twitch.tv at gamble_gangsta.
I registered there and chose the bonus.
After a few hours I had finished the wager at night and made a payout of 500€.
I directly uploaded all my documents for security.
When I woke up all documents were verified but my account was closed because of duplicate account.
This casino is brand new and I saw it for the first time the day I registered.
No other online casino plays on my wifi.
This is an outrage.
On request of the Live Chat comes only the following : Admin decision can not help you
if you then want to talk to a contact who can help you is said : Sorry more we can not do, chat closed because you want to help "real" problems.
I have now read at Casinoguru that already 2 other players had the same problem.
I have MGA complaint filed, casinoguru complaint filed and gamble_gangsta inquired.
Vllt knows one of you
Kind regards
Gino
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Slotwolf wants to scam me
Nobody has liked this post so far
This post has been translated automatically
Slotwolf wants to scam me
Liked this post:
Klempo77
This casino group is known for denying payouts with false accusations !
Here are enough contributions e.g. Over the N1 Casino which belongs to this Casinogruppe.
And now guess !
95% of all payout denials are based on the accusation you mentioned here ... Account duplcate ..
I am more or less active in a Discord group of a streamer...there some had problems with this casino group. The funny thing, always the accusation of duplicate accounts
I know of a player who was persistent and had his money paid
He was helped by the information to casini that he has a dynamic (constantly changing IP) Ip address, which he had the Provider confirm.
Apparently, this casino group is one of the only ones that can't get it together to understand that IP addresses can change and are not the same as the one used to register
This post has been translated automatically
Slotwolf wants to scam me
Nobody has liked this post so far
What did the Streamer say - they always say that you help if you have used your link ?
This post has been translated automatically
Slotwolf wants to scam me
Nobody has liked this post so far
In the Discord group where I have witnessed all the problems with the casino group actually not really what helpful
This post has been translated automatically
Slotwolf wants to scam me
Nobody has liked this post so far
1 player remained persistent for a long time and contacted the casino again and again.
At some point he received a reply from support saying that he had been playing with different IP addresses .
The statement Duplicate Account seems to be a blanket answer in this casino group, where the actual "violation" is another
When he explained to the casino that he has a dynamic IP address and thus the IP address can change from day to day, the casino switched to stubborn and remained vehement about not wanting to pay out.
Only when he got a confirmation from his Internet Provider regarding the dynamic IP address and sent this to the casino support via email, was paid out!
The whole process went on for months....
It was about a payout of just under 1200 €
Complaints to the MGA and Thepogg have also brought absolutely nothing because also here only on the accusation of the duplicate account was referred to
This post has been translated automatically
Slotwolf wants to scam me
Nobody has liked this post so far
No back message from mga
Neither livechat from Slotwolf or email
But I was mega lucky. !!
The dear steven from Gamblegangsta has stood up for me and already after 24 h was money payout accepted and via immediate payout via Trustly already in the night on my account.
Again huge thanks to the gamble_gangsta and especially to steven !!!
Had almost dropped the matter but within a day everything was settled
Top guys
Take a look at twitch purely you dears
Love greetings
This post has been translated automatically
Slotwolf wants to scam me
Nobody has liked this post so far
great and now get out of there.
This post has been translated automatically